Reviews Kiwi Saint Tropez

9.4/10
★★★★★
based on 1367 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Very happy with my purchase

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Nadege G.
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Answer from Kiwi Saint Tropez
Hello, could you tell us more about the reason for your dissatisfaction .... Best regards
1 /5
★☆☆☆☆

The item does not match the photo, I returned it

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Annie B.
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Answer from Kiwi Saint Tropez
Hello, we are sorry to hear that you were disappointed with your product. If we can help you, please do not hesitate. Best regards
1 /5
★☆☆☆☆

I did not get my order ! Please I need to know where it is!!!

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Ms J.
Answer from Kiwi Saint Tropez
Dear Jessica, On the tracking it appears that your parcel has been delivered the 01/04. Can you confirm ? Best regards
1 /5
★☆☆☆☆

Package shipped not in accordance with the order. Size M instead of L ordered. Return to sender

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Alain V.
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Answer from Kiwi Saint Tropez
Hello, sorry for this error in preparing your order, our customer service will resolve your issue as soon as possible. Best regards
1 /5
★☆☆☆☆

Hi, this is the second time I order from the kiwi website. My first order was great but my second order I received three t-shirts in the wrong size. I ordered XL and received S. 🙁 so sad

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Latifa K.
Answer from Kiwi Saint Tropez
Dear, It appears tat you have ordered, one tshirt in XXL and 3 tshirts in small, please have a look on your invoice. Do not hesitate to contact us if you want to make exchange for the size. Best regards
1 /5
★☆☆☆☆

My son is 14 years old and we bought size 16, and the swimsuits are small! I live in the Dominican Republic and it's very difficult to change them (at least in size). Thank you

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Agata B.
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Answer from Kiwi Saint Tropez
Hello, oh no... we are sorry to hear that the swimsuits do not fit you, it is possible to make an exchange but it is true that postal shipping from the Dominican Republic is complicated. You know that we remain available by email [email protected] or phone +33979715188 if you need assistance for your exchange.
1 /5
★☆☆☆☆

I am really sorry but I am not satisfied at all. I placed an order about ten days ago for around 70 euros and I still haven't received anything. I had to write to customer service who informed me that my package has disappeared... I can't reach anyone by phone and I can't respond to their email (which must be automatic...)

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Christiane S.
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Answer from Kiwi Saint Tropez
Hello, we are sorry to hear that you had an issue with your delivery. Our customer service is open from Monday to Friday from 8:30 to 11:00 due to the current situation in France. I have just retrieved your order number, so I can check on your order tomorrow to find a solution. Please excuse us in advance, we will resolve this issue as quickly as possible so that you are satisfied. Best regards.


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