9.4/10
★★★★★
based on 1188 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

It's just that I was a little disappointed with the quality of some products…

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Laurence A.
Translated review
Answer from Kiwi Saint Tropez
Hello, which product disappointed you? Best regards
2 /5
★★☆☆☆

The product received had defects, not even an apology from Kiwi St Tropez. Unfortunately, this was not the first time. Clearly, there is no quality check before shipping. The level of customer service leaves much to be desired.

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Evgeniya
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Answer from Kiwi Saint Tropez
Hello, We are sorry to hear that you had an issue with one of our products. In such situations, we do our best to replace the product or proceed with an immediate refund. What was your problem with our customer service? Best regards
2 /5
★★☆☆☆

Item with a defect on the sweater and a poorly made seam on one leg. Disappointed

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Patricia
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Answer from Kiwi Saint Tropez
Hello, We are sorry to hear that you had a defect on one of our products. We have forwarded your request to our customer service for an exchange on your product.
2 /5
★★☆☆☆

Order as expected and fast shipping.

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Carol P.
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Answer from Kiwi Saint Tropez
Thank you for your feedback 🙂
3 /5
★★★☆☆

I am moderately happy because I ordered a men's jersey size 50 and I was sent a size 48. However, I am very pleased with the quick response from Kiwi who immediately sent me a free return and set aside a size 50 jersey. I will give 5 stars if I receive this size 50 jersey quickly.

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Barbara D.
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Answer from Kiwi Saint Tropez
Hello, we are shipping the exchanges from the reception of your package. Have a nice day
3 /5
★★★☆☆

Hello! Unfortunately the Pink bag was already unpacked und it has 2 small spots. Best regards,

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Natalia N.
Answer from Kiwi Saint Tropez
Dear, sorry you had a problem with your bag, do not hesitate to contact our customer service to exchange this product
2 /5
★★☆☆☆

Not representative of the photo.

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Mathilde T.
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Answer from Kiwi Saint Tropez
Hello, could you give us more details in order to best correct the issue. Thank you in advance
2 /5
★★☆☆☆

Having already ordered a swimsuit (1 piece) last year, I ordered 2 swimsuits of the same size (4) based on the size indications provided on the site. The indications confirmed that I should order the same size. But I was surprised. The 2 swimsuits were this time too small. I had to return them at my expense from Belgium (16.40 euros!) and reorder the larger size.

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Jc G.
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Answer from Kiwi Saint Tropez
Hello, was it the same shape? Because depending on the shapes, it can indeed vary
3 /5
★★★☆☆

The items run small

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Mag G.
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Answer from Kiwi Saint Tropez
Hello, did you ask our customer service for an exchange? Best regards
3 /5
★★★☆☆

I already have 2 Kiwi swimsuits (for 2 years) that fit me very well and are of very good quality. The stores being closed, I order swimsuits on the website in the same size and when trying them on they are too small!!!! What a disappointment ....

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Stephanie
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Answer from Kiwi Saint Tropez
Hello, thank you for your feedback 🙂
3 /5
★★★☆☆

I ordered 2 items on the same day and asked for the delivery to be counted only once but my request was not taken into account

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Sebsa B.
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Answer from Kiwi Saint Tropez
Oops, maybe we didn't see your message in time, if there are 2 orders we send them separately indeed
3 /5
★★★☆☆

Very reasonable delivery times

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Nicolas M.
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Answer from Kiwi Saint Tropez
Thank you for your feedback 🙂 Have a nice day
3 /5
★★★☆☆

FINISHING OF T-SHIRTS

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Bernard B.
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Answer from Kiwi Saint Tropez
Hello, We did not quite understand your feedback. Do you have a comment on the finishing of our t-shirts? Best regards
3 /5
★★★☆☆

Delivery ok but a bit disappointed with the quality of the clothes

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Simon
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Answer from Kiwi Saint Tropez
Hello, Thank you for your feedback, which product disappointed you? Best regards
3 /5
★★★☆☆

I didn't get one of the bikini tops and one got kinda bent... disappointed

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Danielle D.
Answer from Kiwi Saint Tropez
Hello, We are very sorry to hear that you had a problem with your order, did you contacted the customer service for this situation? [email protected] Best regards ?
2 /5
★★☆☆☆

Hi, for the shipping and delivery it's very good. It's the product that disappointed me a bit. After a few days of use in completely normal conditions, there is an outer seam on the waist that is coming undone and one on the inner slip as well. Manufacturing issue to check. Too bad I like your products. Best regards

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Pierre M.
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Answer from Kiwi Saint Tropez
Hello, Following our phone conversation, I confirm the shipment of your replacement swimsuit Best regards ---------------------------------------------- Hello, Oh no ... We are really sorry to hear that you had an issue with one of our products ... Did you contact customer service about this? Best regards
3 /5
★★★☆☆

Very very nice down jacket but it is very thin, and does not seem very sturdy

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Amélie
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Answer from Kiwi Saint Tropez
Thank you, we will pass your opinion to our production service. Have a nice day
3 /5
★★★☆☆

Hello, I am your very old and loyal customer and I usually bought my swimsuits in the store in Paris 6th. Due to health issues, I can no longer go there for more than two years. I have therefore decided to order them online. However, I am unable to try them on. For this reason, I am only moderately happy with the last order. Moreover, I find that your swimsuits from before were prettier. But that's my subjective opinion. Best regards.

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Thonnon M.
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Answer from Kiwi Saint Tropez
Hello, we are sorry to hear that you are not completely satisfied with our products. Did you see that a free return label is in your package? Best regards.
2 /5
★★☆☆☆

I kept the items but I find that the quality of the fabrics is really very disappointing compared to what you provided until two years ago. I have been a customer for over 10 years. Anne

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Anne S.
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Answer from Kiwi Saint Tropez
Hello, At what level do you find that our quality has decreased? Because we have not changed our quality criteria for materials. Have a nice day
3 /5
★★★☆☆

The order was not in accordance with my request. Very responsive customer service. Quick refund.

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Fabienne B.
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Answer from Kiwi Saint Tropez
Hello, Sorry for this preparation error .... Have a nice day
3 /5
★★★☆☆

One-piece swimsuits are only lined at the bottom.

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Véro
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Answer from Kiwi Saint Tropez
Hello, Thank you for your feedback. Indeed, the one-piece swimsuits are lined only in the areas that cannot be transparent when wet. This also allows for a swimsuit that dries faster. Have a nice day.
3 /5
★★★☆☆

DISAPPOINTED BY THE COLOR

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Ppz
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Answer from Kiwi Saint Tropez
Hello, Did you find that the color was not in accordance with the photo? Thank you for your feedback