Customer reviews of Krosfou

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 402 published reviews
5 349 87% 4 41 10% 3 4 1% 2 3 1% 1 5 1%

Summary of reviews

The online store Krosfou stands out for its exceptional product quality and reliable service. Customers frequently highlight the precision in item descriptions and the compatibility of parts, ensuring that products meet expectations. The delivery process is praised for being remarkably fast, with many orders arriving ahead of schedule, even during busy holiday periods. Customer service is another strong point, with users noting prompt responses and effective communication through various channels, including WhatsApp and phone support.

Reviews 1 and 4 stars

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J
Jean-Paul L.
Rating: 4 out of 5
following a purchase from 21/08/2017
Responsive company that had the product I was looking for at a reasonable price.
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Response from Krosfou
We regret that the carrier was unable to deliver the part in the time slot indicated, but we're delighted that you were able to assemble your part successfully yourself!
S
Stephane R.
Rating: 4 out of 5
following a purchase from 20/06/2017
simple and efficient
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Olivier A.
Rating: 4 out of 5
following a purchase from 22/03/2017
good-looking piece, fits perfectly, only downside: delivery almost late in the afternoon, with the carrier unable to contact me for a delivery time.
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Response from Krosfou
Thank you Olivier for your new order and for your confidence. Regarding your question about the FREE DPD Exapaq delivery for PROs/garages like you, this does not include time slot planning by SMS, unlike the (PAYABLE) delivery reserved for private customers.
G
Garry C.
Rating: 4 out of 5
following a purchase from 08/02/2017
good site
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Olivier A.
Rating: 4 out of 5
following a purchase from 20/01/2017
vehicle search needs improvement
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Response from Krosfou
We're working on a license plate search system that's efficient for the majority of vehicles, and unique in the auto parts market for its accuracy. We hope to be able to make this system available to our garage friends, and then to the general public, from September 2017.
C
Claude J.
Rating: 4 out of 5
following a purchase from 12/02/2016
Very pleasant contact. The salesman takes care of the customer and does everything he can to satisfy you. Fast delivery.
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