Customer reviews of Krosfou

9,6 /10

Based on 402 published reviews

Summary of reviews

The online store Krosfou stands out for its exceptional product quality and reliable service. Customers frequently highlight the precision in item descriptions and the compatibility of parts, ensuring that products meet expectations. The delivery process is praised for being remarkably fast, with many orders arriving ahead of schedule, even during busy holiday periods. Customer service is another strong point, with users noting prompt responses and effective communication through various channels, including WhatsApp and phone support.

Reviews 2 and 4 stars

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Olivier A.

Published on 27/03/2017 à 07h49 following a purchase from 22/03/2017

good-looking piece, fits perfectly, only downside: delivery almost late in the afternoon, with the carrier unable to contact me for a delivery time.

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Response from Krosfou Published on 23/04/2017

Thank you Olivier for your new order and for your confidence. Regarding your question about the FREE DPD Exapaq delivery for PROs/garages like you, this does not include time slot planning by SMS, unlike the (PAYABLE) delivery reserved for private customers.

Garry C.

Published on 17/02/2017 à 16h36 following a purchase from 08/02/2017

good site

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Olivier A.

Published on 27/01/2017 à 16h39 following a purchase from 20/01/2017

vehicle search needs improvement

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Response from Krosfou Published on 23/04/2017

We're working on a license plate search system that's efficient for the majority of vehicles, and unique in the auto parts market for its accuracy. We hope to be able to make this system available to our garage friends, and then to the general public, from September 2017.

Claude J.

Published on 13/07/2016 à 14h34 following a purchase from 12/02/2016

Very pleasant contact. The salesman takes care of the customer and does everything he can to satisfy you. Fast delivery.

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