Customer reviews of Kyoto boutique

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 1 017 published reviews
5 932 92% 4 63 6% 3 11 1% 2 5 0% 1 6 1%

Summary of reviews

Kyoto boutique consistently delivers on product quality, with many mentions of well-packaged, careful packing that protects items and reduces waste. The store shines in speed and reliability, noting fast, trackable shipping and on-time delivery across a wide range of purchases. Customer service and the shopping experience are highlighted as responsive and efficient, with clear communication, seamless ordering, and attention to detail in packaging and presentation. Across the board, buyers repeatedly describe beautiful, high-quality items and a trustworthy, professional shopping experience.

All reviews

A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2021
Very disappointed with the merchandise
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Response from Kyoto boutique
Hello, We're sorry to hear that your items are not to your liking. If you wish, within 14 days, you can return them to us for a refund. Sincerely
A
Astrid B.
Rating: 5 out of 5
following a purchase from 09/08/2021
Everything went very smoothly, the shipment was fast, and the two bowls were well secured in the parcel. The quality is perfect, in short I'm more than delighted. Thank you so much!
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Jean-Michel C.
Rating: 5 out of 5
following a purchase from 01/08/2021
The products are as described, pleasant. Delivered in sturdy packaging with good protection.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2021
Good product, just disappointed that the airtight lid is plastic and not metal like the rest of the product. It would be great to have a photo of the tea caddy with a measuring scale on the side.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2021
Fast delivery, lots of choice and competitive prices!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2021
The Japanese chopsticks really do look artisanal, even if the material used remains questionable (plastic?). As for the rest, it's very disappointing. The chopstick rests are made of fake stone. The sushi tray at 35 for old plastic... Very, very disappointed.
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Response from Kyoto boutique
Hello, thank you for your feedback following your order, and we are sorry if you were disappointed by some of your items. The material of these items is clearly specified in the specifications sheet. However, if you do not wish to keep certain items, you can return them to us within 14 days. Sincerely
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2021
Excellent service! Since I've moved, I can't find my products next door. The site offers them at the same price as in store. The only thing I'm not happy about is the high shipping costs, but the service is so good that the price is justified.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2021
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2021
Impeccable service. Very nice.
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Catherine V.
Rating: 5 out of 5
following a purchase from 27/07/2021
Very nice item, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2021
Apart from the problem of displaying the price, delivery arrived safely. However, the teapot is much smaller than I expected. Despite this, I appreciate the Iwachu quality! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2021
Superb boutique
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Philippe D.
Rating: 5 out of 5
following a purchase from 23/07/2021
Quality product as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2021
Products well packaged and conform to my order. Fast shipping to collection point.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2021
Very fast delivery
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Libuse P.
Rating: 5 out of 5
following a purchase from 09/07/2021
Tokyo Market offers beautiful quality products. The delivery is careful and well adapted when the products are fragile. I am very satisfied with my purchases. I recommend it.
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Sylvie G.
Rating: 5 out of 5
following a purchase from 16/07/2021
Very fast delivery. Well packaged product. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2021
I am satisfied with the time and quality of the tea boxes and chopsticks.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2021
Shipped and received very quickly, the parcel was in good condition, and so were all the products inside. They have a lot of choice at very affordable prices! I recommend
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A. T.
Rating: 5 out of 5
following a purchase from 30/06/2021
Ordered tea boxes / Perfect products, conform to the photos presented on the site, delivery within the announced time, perfect packaging of the items and appreciated customer loyalty offer. Highly recommended.
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Response from Kyoto boutique
Hello, thank you for your recognition! Sincerely
M
Magali R.
Rating: 5 out of 5
following a purchase from 25/06/2021
Professional and attentive shop.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2021
Perfect, fast delivery and beautiful mug
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
CLEAR
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2021
Really delighted with this order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2021
I am delighted with my purchases from this quality site, and this is not my first order.
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Florian.roch
Rating: 4 out of 5
All is perfect except for one product that I received skinned.
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Wodendyauh
Rating: 5 out of 5
The item was received in very good condition. I do not regret my purchase.
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Ilcoppo
Rating: 5 out of 5
As expected
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M.fouque76
Rating: 5 out of 5
Great! I had already ordered tea and a teapot, the tea was excellent and the teapot beautiful. This time, I ordered 4 ramen bowls and a bottle of sake, perfectly packed, no breakage or leakage, fast delivery, in short, it's perfect.
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Fabi1.Barbier
Rating: 5 out of 5
Order shipped quickly, received without any problems
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Pascal.cendrier
Rating: 5 out of 5
Excellent, fast, quality products
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Nicolas-Leurquin
Rating: 5 out of 5
very well
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Valerievivienraguet
Rating: 5 out of 5
Very good site! My order arrived well packaged and quickly and was perfectly in line with my expectations!
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Zainebelmad
Rating: 5 out of 5
Everything is very good
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Jcescaich
Rating: 5 out of 5
smooth process
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Pijaf13
Rating: 5 out of 5
Product conforms, delivered quickly.
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Bruno.vion
Rating: 5 out of 5
TOP-RAS
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Lamarcade
Rating: 5 out of 5
Fast delivery and as advertised. Products in very good condition
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Mpperivier
Rating: 5 out of 5
Satisfied
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Effce
Rating: 5 out of 5
I am very pleased with the quality of the products and the price. I have been using them for a long time now and I am very pleased with the quality of the products.
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