★★★★★
based on 891 reviews published
Latest neutral customer reviews
THE KNIFE IS GOOD BUT THE EDGE NEEDS IMPROVEMENT, AS IT IS A POCKET KNIFE THAT COSTS 50 EUROS.
I ordered imitation lacquer spoons. One model was very nice. But the others are really not pretty: the plastic isn't smooth at all, it's cracked in places.
Yours faithfully
The Kyoto Boutique team.
I received a broken product and a defective product. After-sales service has not replied to emails for 20 days. A bit expensive, good products but bad after-sales service + order total increases after buyer identification.
Avoid errors in the references of ordered items
Top quality!
The final, actual delivery amount only appears when you pay, and the taxes too, which is a nice surprise that I would have preferred to see beforehand!
Site not very clear and product not at the level of the order ...
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Description and especially visual of the chopsticks not precise enough.
Cast iron teapot arrived damaged. For organizational reasons (Christmas gift) I could not notice and report the damage until 4 weeks after receipt, and the seller initially refused me any exchange / refund on the grounds that I was out of time. It was only after 5 or 6 reminders that he finally agreed to refund me. I found his attitude very unbusinesslike.
You should put a coffee mug next to your small teapots because you don't notice! That's why I sent it all back!
Colissimo did not keep its commitment despite the price charged for this order . a whole week of delay with three sorting errors . the product finally arrived , conform to the order . no contact with your customer service . once the invoice cashed it does not seem at all concerned by the errors and failures of the carrier yet chosen by your company . Cord .
Very well packaged, and great products. Thank you
Plastic article that looks a bit cheap for my taste