Customer reviews of Kyoto boutique

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 1 017 published reviews

Summary of reviews

Kyoto boutique consistently delivers on product quality, with many mentions of well-packaged, careful packing that protects items and reduces waste. The store shines in speed and reliability, noting fast, trackable shipping and on-time delivery across a wide range of purchases. Customer service and the shopping experience are highlighted as responsive and efficient, with clear communication, seamless ordering, and attention to detail in packaging and presentation. Across the board, buyers repeatedly describe beautiful, high-quality items and a trustworthy, professional shopping experience.

All reviews

C
Christophe P.
Rating: 5 out of 5
following a purchase from 15/03/2026
I ordered small plates.... However, too small..... Refund obtained quickly ... Thank you
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Response from Kyoto boutique
Hello,

We are sorry to hear that the plates did not meet your expectations. Please make sure to check the dimensions indicated on the product sheet during your next order to avoid any disappointment.

We thank you for your nonetheless positive feedback. Looking forward to seeing you again!

Best regards,
Kyoto Boutique
B
Benny D.
Rating: 5 out of 5
following a purchase from 07/03/2026
perfect
Response from Kyoto boutique
Dear Benny,

Thank you so much for your wonderful review! We look forward to welcoming you back soon!

Best regards,
The Kyoto Boutique Team
M
Michel L.
Rating: 5 out of 5
following a purchase from 07/03/2026
Everything is beautiful and perfect
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Response from Kyoto boutique
Mr. Michel, we sincerely thank you for your flattering review. We look forward to seeing you again!
D
Dominique J.
Rating: 5 out of 5
following a purchase from 28/02/2026
-
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Response from Kyoto boutique
Hello Dominique,

We sincerely thank you for your positive review and for the 5/5 rating you gave us. We will be happy to welcome you again at Kyoto Boutique.

Best regards,
The Kyoto Boutique team
P
Philippe M.
Rating: 5 out of 5
following a purchase from 28/02/2026
Compliant products, fast delivery, perfect packaging.
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Response from Kyoto boutique
Hello Philippe,

We sincerely thank you for your flattering review! We are delighted to learn that our products met your expectations. We look forward to seeing you again soon at Kyoto Boutique!

Best regards,
The Kyoto Boutique team
A
Andrea P.
Rating: 5 out of 5
following a purchase from 24/02/2026
love their stock of homeware and gift ideas. I live nowhere near a Japantown or anything similar--so the fact that they deliver throughout EU is amazing. Thank you KB!
Response from Kyoto boutique
Dear Andrea,

Thank you so much for your wonderful review! Your support means a lot to us, and we look forward to bringing a touch of Japan to your home!
N
Nils D.
Rating: 5 out of 5
following a purchase from 22/02/2026
Everything was super and the shipping was unbelievably fast! Thank you very much
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Response from Kyoto boutique
Dear Nils,

thank you very much for your positive review! Your feedback motivates us to continue doing our best. We hope to welcome you back to the Kyoto Boutique soon!

Best regards,
Your Kyoto Boutique Team
F
Frederique A.
Rating: 5 out of 5
following a purchase from 21/02/2026
Very beautiful items
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Response from Kyoto boutique
Mrs. Anadon, we warmly thank you for your review. Don't hesitate to come back to discover our new collections!
I
Ingus S.
Rating: 5 out of 5
following a purchase from 16/02/2026
Excellent tea cups. Great quality and delivery.
Response from Kyoto boutique
Dear Ingus, thank you very much for your kind words and for taking the time to share your feedback. We look forward to serving you again soon!
Y
Yannick S.
Rating: 5 out of 5
following a purchase from 12/02/2026
Fast shipping and compliant with the description.
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Response from Kyoto boutique
Dear Yannick,

We sincerely thank you for your positive feedback and are delighted to learn that your experience with Kyoto Boutique met your expectations. We hope to welcome you again soon.
P
Philippe R.
Rating: 5 out of 5
following a purchase from 17/02/2026
a very beautiful teapot, in accordance with the order
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Response from Kyoto boutique
Hello Philippe,

Thank you very much for your flattering review! We are delighted that you like the teapot and that it meets your expectations. Your satisfaction is our priority.

See you soon at Kyoto Boutique!

Best regards,
The Kyoto Boutique team
V
Valentina I.
Rating: 5 out of 5
following a purchase from 13/02/2026
Good
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Response from Kyoto boutique
Dear Valentina,

Thank you for your positive feedback! We are glad that your experience with Kyoto Boutique was satisfactory. We hope to see you again soon in our store.

Best regards,
The Kyoto Boutique team
M
Marie-Laure C.
Rating: 5 out of 5
following a purchase from 03/02/2026
Great Japanese items. Fast and well-packaged shipping.
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Response from Kyoto boutique
Dear Marie-Laure,

We sincerely thank you for your flattering review regarding Kyoto Boutique. We look forward to serving you again!
J
Jocelyne C.
Rating: 5 out of 5
following a purchase from 08/02/2026
The saucers are very beautiful
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Response from Kyoto boutique
Dear Jocelyne,

We sincerely thank you for your evaluation and your flattering comments! We are delighted to hear that our saucers have charmed you. We hope to welcome you again soon at Kyoto Boutique.

Sincerely,
The Kyoto Boutique team.
A
Alexandra B.
Rating: 5 out of 5
following a purchase from 09/02/2026
Beautiful high quality product and friendly customer service. The shipping was fast and very safely packaged.
Response from Kyoto boutique
Dear Alexandra, thank you so much for your wonderful review! We are delighted to hear that you are pleased with the quality of our products and our customer service. Your satisfaction is our priority, and we look forward to serving you again in the future.
A
Axelle F.
Rating: 5 out of 5
following a purchase from 01/02/2026
Fast and careful shipping, very nice item
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Response from Kyoto boutique
Dear Axelle,

We sincerely thank you for your flattering review and your 5/5 rating. We are delighted to hear that you appreciated the speed of our shipping as well as the quality of the item. We look forward to seeing you soon at Kyoto Boutique.

Best regards,
The Kyoto Boutique team
M
Marie-Madeleine D.
Rating: 5 out of 5
following a purchase from 05/02/2026
Ultra fast delivery, my boyfriend loved it for Valentine's Day
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Response from Kyoto boutique
Dear Marie-Madeleine, we sincerely thank you for your positive review and are delighted to hear that your boyfriend appreciated his gift for Valentine's Day. We hope to see you soon at Kyoto Boutique for other occasions.
L
Laszlo P.
Rating: 5 out of 5
following a purchase from 30/01/2026
Perfect
Response from Kyoto boutique
Dear Laszlo,

Thank you very much for your wonderful review! We look forward to welcoming you back soon.

Best regards,
The Kyoto Boutique Team
U
Ugo B.
Rating: 5 out of 5
following a purchase from 15/01/2026
The products received met expectations. Perfect packaging and shipping arrived ahead of schedule.
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Response from Kyoto boutique
Dear Ugo,

Thank you sincerely for your positive feedback! We are happy to know that the products met your expectations and that the shipping was fast and accurate. We always strive to ensure quality service.

We look forward to seeing you soon at Kyoto Boutique!

Best regards,
The Kyoto Boutique team
M
Maddalena C.
Rating: 5 out of 5
following a purchase from 16/01/2026
Everything perfect!
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Response from Kyoto boutique
Dear Maddalena,
Thank you sincerely for your wonderful feedback! We are pleased that you found everything perfect on our site "Kyoto Boutique". We look forward to welcoming you again to offer you more pleasant experiences.
P
Patricia F.
Rating: 5 out of 5
following a purchase from 20/01/2026
Beautiful quality products, fast delivery. I recommend
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Response from Kyoto boutique
Mrs. FERREIRA, we warmly thank you for your positive evaluation and your flattering comments on the quality of our products as well as on our delivery service. We hope to see you soon on our site!
I
Iris U.
Rating: 5 out of 5
following a purchase from 14/01/2026
Very good product
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Response from Kyoto boutique
Dear Iris,

A big thank you for your positive review! We are delighted that you are satisfied with your product.

See you soon at Kyoto Boutique!

Best regards,
The Kyoto Boutique team
R
Renaud B.
Rating: 5 out of 5
following a purchase from 17/01/2026
fast order and receipt and compliant product
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Response from Kyoto boutique
We warmly thank you for your flattering review, Renaud. Your satisfaction is our priority, and it encourages us to continue providing quality service.
C
Claudia S.
Rating: 5 out of 5
following a purchase from 11/01/2026
Shipping on time, effective packaging considering the fragile items. Nothing to complain about, 5 deserved stars!
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Response from Kyoto boutique
Dear Claudia,

Thank you sincerely for your positive review! We are happy to know that the shipping was punctual and that the packaging adequately protected the fragile items. Your feedback is greatly appreciated and encourages us to continue providing quality service.

Best regards,
The Kyoto Boutique team
L
Lucie T.
Rating: 5 out of 5
following a purchase from 13/01/2026
Delighted with my order. Fast and very well packaged. The dishes received are beautiful, in line with the photos. I recommend this site!
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Response from Kyoto boutique
We warmly thank you, Lucie, for your very positive feedback! We are delighted to hear that your order satisfied you. Your recommendation is greatly appreciated and we hope to see you again soon at Kyoto Boutique!
A
Aurele P.
Rating: 5 out of 5
following a purchase from 11/01/2026
Very good service, fast delivery
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Response from Kyoto boutique
Dear Aurele,

We sincerely thank you for your excellent review and are delighted to hear that you appreciated our service. Your satisfaction is our priority and we hope to see you again soon at Kyoto Boutique.
M
Mathieu O.
Rating: 5 out of 5
following a purchase from 11/01/2026
Ok
Response from Kyoto boutique
Dear Mathieu,

Thank you very much for your feedback! We're delighted to see that you had a positive experience at Kyoto Boutique.

Best regards,
The Kyoto Boutique Team
C
Chantal G.
Rating: 5 out of 5
following a purchase from 09/01/2026
I ordered 5 tea boxes and some seaweed. The boxes are beautiful. Order received on time. Everything was perfect
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Response from Kyoto boutique
Dear Chantal,

We sincerely thank you for your flattering review and are delighted to hear that you are satisfied with your tea boxes and seaweed. Your satisfaction is our priority and we hope to see you again soon at Kyoto Boutique.

Best regards,
The Kyoto Boutique team
J
Julien D.
Rating: 5 out of 5
following a purchase from 27/12/2025
Compliant and fast delivery
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Response from Kyoto boutique
Hello Julien,

We warmly thank you for your positive review and for your 5/5 rating. Your satisfaction is our priority, and we hope to see you again soon at Kyoto Boutique.

Best regards,
The Kyoto Boutique team
F
Francisco Javier G.
Rating: 2 out of 5
following a purchase from 30/12/2025
The package was terribly wrapped, not even something bought in China is worse. And the tea cup, although in perfect condition, does not give the feeling, nor has any sign of having been made in Japan. Between the packaging and the dubious origin of the cup, I have doubts about whether I have been sent a second-hand item bought at a flea market in India. This is the second time I buy here and probably the last.
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Response from Kyoto boutique
Dear Francisco Javier González Álvarez,

We regret to read your message, but we must clarify that your comment does not reflect the reality of our product. The cup you received does indeed come from Japan and is of good quality. We purchase all our merchandise directly from our Japanese suppliers. These products are originally intended for professionals in Japan and are not designed for international export. For this reason, certain information, such as the inscription 'Made in Japan', may not appear on the product. But rest assured that all our ceramics come from Japan.

Regarding the packaging, if the package arrived in poor condition, this does not necessarily depend on us, but on the carrier. If you wanted to file a complaint, it would have been necessary to send us photos of the package to the address of our customer service: [email protected]. If you are disappointed with the cup, you can simply return it to us and we will refund the product (excluding shipping costs).

We hope these clarifications help you understand the situation.

Sincerely,
The Kyoto Boutique team
E
Ellen H.
Rating: 5 out of 5
following a purchase from 29/12/2025
The ordered lacquer bowls are super beautiful.
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Response from Kyoto boutique
Thank you very much, Ellen, for your great review! We are very happy that you like the lacquer bowls. Your positive feedback means a lot to us!
L
Luca S.
Rating: 5 out of 5
following a purchase from 30/12/2025
Shipping on time, item corresponding to description, cheap but good for home use
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Response from Kyoto boutique
Dear Luca,

Thank you sincerely for your positive feedback! We hope to see you again soon in our store!

Best regards,
The Kyoto Boutique team
U
Ute S.
Rating: 5 out of 5
following a purchase from 01/01/2026
I have already ordered for the second time. The shipping works very quickly and smoothly. The tea canisters are a real eye-catcher. I was very happy again. Thank you very much.
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Response from Kyoto boutique
Dear Ute,

we sincerely thank you for your positive feedback and your loyalty to Kyoto Boutique. We are very pleased to hear that your shopping experience was satisfactory and that you liked our products, especially the tea canisters. Your satisfaction is our highest priority, and we hope to welcome you back soon.

Best regards
Your team at Kyoto Boutique
M
Monique B.
Rating: 5 out of 5
following a purchase from 30/12/2025
Very happy with my teapot; I hope it will last over time because I had a bad experience in another store, my teapot losing its enamel after a month.
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Response from Kyoto boutique
Hello Monique,

We sincerely thank you for your review and for your trust in Kyoto Boutique. We are delighted to hear that you are satisfied with your teapot, and we take pride in offering quality products that last over time.

Best regards,
The Kyoto Boutique team
A
Ana C.
Rating: 5 out of 5
following a purchase from 28/12/2025
The object I bought is precious
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Response from Kyoto boutique
Thank you very much, Ana! We are very glad to know that you liked the object you purchased. Your satisfaction is our priority. We hope to see you again at Kyoto Boutique!
E
Elizabeth M.
Rating: 5 out of 5
following a purchase from 28/12/2025
Our beautiful clay cups were safely and timely delivered abroad.
Response from Kyoto boutique
Dear Elizabeth,

Thank you for your wonderful feedback! We are delighted to hear that your clay cups arrived safely and on time. Your satisfaction is our priority, and we look forward to serving you again in the future.

Best regards,
The Kyoto Boutique Team
G
Giordano Bruno Z.
Rating: 5 out of 5
following a purchase from 30/12/2025
Cup received in perfect condition, well made and of good quality at a fair price. Delivery times and packaging very good. Very positive experience, I will buy again.
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Response from Kyoto boutique
Dear Giordano Bruno,

Thank you sincerely for your positive feedback! We are happy to know that the cup arrived in perfect condition and that you appreciated the quality and service. We look forward to welcoming you again on our site.

Best regards,
The Kyoto Boutique team
S
Stefano C.
Rating: 5 out of 5
following a purchase from 16/12/2025
The order arrived on time. The content is exactly what I ordered, without imperfections, scratches, etc. I am also satisfied with the speed at which they accepted the payment and shipped the product.
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Response from Kyoto boutique
Dear Stefano,

Thank you sincerely for your positive feedback and for choosing Kyoto Boutique.
We hope to see you again soon in our store!

Best regards,
The Kyoto Boutique team
S
Sofía S.
Rating: 5 out of 5
following a purchase from 24/12/2025
The product is beautiful and of very good quality!! The tracking was very easy and it arrived on time. Very happy!!
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Response from Kyoto boutique
Dear Sofía,

We greatly appreciate your kind words and are pleased to know that you are satisfied with your purchase at Kyoto Boutique. We hope to have the pleasure of serving you again in the future.

Sincerely,
The Kyoto Boutique team.
C
Christine G.
Rating: 5 out of 5
following a purchase from 21/12/2025
Hello! Best wishes! I can only comment on the order (easy), the delivery (perfect timing, perfect condition of the package), the price (rather expensive) As for the product, it was a gift.
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Response from Kyoto boutique
Hello Christine,

Thank you very much for your review and your good wishes! We are delighted to hear that the order and delivery went well. We understand your feelings regarding the price and we appreciate your feedback. Please do not hesitate to reach out to us if you have any questions or need assistance.

Best regards,
The Kyoto Boutique team