Customer reviews of La Bouteille Dorée

9,7 /10

Based on 646 published reviews

5 557 86% 4 70 11% 3 17 3% 2 1 0% 1 1 0%

Summary of reviews

La Bouteille Dorée delivers with speed and reliability, consistently providing fast, well-packaged orders and on-time delivery, with many customers noting careful packaging and secure presentation, including beautiful gift boxes. The service stands out for professionalism and responsiveness, with clear, proactive communication and staff who are attentive and friendly, ensuring smooth ordering and gift-giving experiences. The site offers a strong selection of wines, including rare and diverse options, and gift-giving is highlighted by easy ordering, reliable delivery, and repeat, positive experiences for family and friends. Customers repeatedly praise the overall experience as efficient, seamless, and satisfying, with many noting dependable delivery tracking and thoughtful handling of gifts.

Reviews 3 and 5 stars

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Mali N.

Published on 01/05/2022 à 11h56 following a purchase from 28/04/2022

Very good for delivery, but gift wrapping with message missing although invoiced.

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Sébastien M.

Published on 28/04/2022 à 21h01 following a purchase from 15/04/2022

Nickel

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CORINNE C.

Published on 15/04/2022 à 17h32 following a purchase from 07/04/2022

I'm very satisfied with these services. On the other hand, the price of the bottle (Chateau Ferrière Margaux bio) is much higher on the website than if you buy it directly from the château: twice as much. I'm a bit disappointed.

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Response from La Bouteille Dorée Published on 18/04/2022

Thank you Corinne for your very positive review of our service.
Concerning the price of the bottle, you must be mistaken because you did not order a bottle on its own but in a gift box with two tasting glasses and a thank-you card for the recipient, which explains the price difference. This explains the price difference, which is not double the price of the bottle.
You have indicated that you appreciate the quality of our gift-wrapping services and our ability to meet delivery dates, and you understand that these come at a cost, which remains very reasonable. Yours sincerely
Customer Service

Sonia D.

Published on 14/04/2022 à 18h09 following a purchase from 07/04/2022

Delivery is impeccable. The wine purchased has not yet been drunk, so I have no comment on that.

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Amandine B.

Published on 09/04/2022 à 19h41 following a purchase from 30/03/2022

Super fast delivery, very well packaged, in short perfect! I recommend it ;)

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Bernard J.

Published on 25/03/2022 à 17h47 following a purchase from 11/03/2022

Very good service.

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Elodie L.

Published on 17/03/2022 à 19h06 following a purchase from 06/03/2022

Perfect, it was for a birthday and the person was delighted.

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Philippe L.

Published on 17/03/2022 à 10h37 following a purchase from 11/03/2022

Impeccable service!

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Pierre B.

Published on 14/03/2022 à 10h00 following a purchase from 02/03/2022

Everything went perfectly, despite a change of address along the way, and the bubbles were just right!

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Jim A.

Published on 12/03/2022 à 14h00 following a purchase from 25/02/2022

very fast and correct

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Veronique L.

Published on 11/03/2022 à 07h55 following a purchase from 08/03/2022

Perfect

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Jean-Michel M.

Published on 10/03/2022 à 20h55 following a purchase from 24/02/2022

Shipment received very quickly and excellent contact, serious site that is to be recommended.

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Carole B.

Published on 02/03/2022 à 10h31 following a purchase from 08/02/2022

Perfect delivery perfect timing

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Chloé M.

Published on 28/02/2022 à 17h55 following a purchase from 20/02/2022

Perfect, fast delivery

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Sonia G.

Published on 28/02/2022 à 13h50 following a purchase from 17/02/2022

Very good reception. The parcel arrived on time. My friends are delighted.

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Bill W.

Published on 25/02/2022 à 00h13 following a purchase from 18/02/2022

As an English speaking customer ordering from La Bouteille Doree was easy! My order was processed accurately and delivery was on time.

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Thomas B.

Published on 13/02/2022 à 16h30 following a purchase from 07/02/2022

The customer service was simply outstanding. The company kept full records of all my dealings with them, made helpful suggestions and allowed me to choose a convenient time window to receive my purchase. My bottle arrived in perfect condition and was perfectly packaged. Well done!

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Damien T.

Published on 13/02/2022 à 07h34 following a purchase from 05/02/2022

Fast, available, good value for money.

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Mickael C.

Published on 12/02/2022 à 21h23 following a purchase from 07/02/2022

To find exceptional wines , I love it !!! 👍👍👍

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christine C.

Published on 03/02/2022 à 14h05 following a purchase from 24/01/2022

Delighted with the service provided by la bouteille dorée...bravo...I'll be back!

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Martial D.

Published on 02/02/2022 à 15h04 following a purchase from 27/01/2022

Easy to order, easy to pay. Price matched what I was willing to pay. It was a gift. I assume it was received at the company (but the recipient may be traveling).

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Philippe H.

Published on 02/02/2022 à 04h10 following a purchase from 27/01/2022

Delivery on time. Proactive, responsive and good customer care. Nothing to say.

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Marie C.

Published on 30/01/2022 à 21h52 following a purchase from 22/12/2021

Parcel received promptly in the middle of the festive season. Good communication and, very important too, very good Georgian wines, which were much appreciated. Thank you very much!

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Guillaume H.

Published on 27/01/2022 à 11h46 following a purchase from 15/01/2022

Magnificent! Packaged in original wooden case in perfect condition. Very fast delivery. Many thanks to you!

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GILLES D.

Published on 26/01/2022 à 19h02 following a purchase from 19/01/2022

Surprising level of service in this day and age: site ergonomics, simplicity of ordering and, above all, adaptability and flexibility in tracking delivery. We congratulate you!

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Shahin G.

Published on 17/01/2022 à 14h52 following a purchase from 29/12/2021

Excellent delivery tracking. The delivery man had difficulty accessing the recipient. Bouteille Dore kept me informed every day by email and we found a solution. The recipient was delighted with his gift. Thank you and well done for your service.

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Floella J.

Published on 06/01/2022 à 09h29 following a purchase from 21/12/2021

Great experience, easy to order, quick delivery, good communication

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philippe D.

Published on 06/01/2022 à 07h45 following a purchase from 01/01/2022

On schedule.

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Sylvie F.

Published on 01/01/2022 à 15h32 following a purchase from 24/12/2021

Impeccable service. Top-notch bottle packaging and on-time delivery.

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Julien T.

Published on 31/12/2021 à 18h24 following a purchase from 24/12/2021

Very professional and efficient. Thanks a lot!

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philippe D.

Published on 31/12/2021 à 17h20 following a purchase from 23/12/2021

I ordered to make a gift for a family member, everything went well, fast and convenient delivery.

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Maxime V.

Published on 31/12/2021 à 14h00 following a purchase from 25/12/2021

Very responsive team. Thank you

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Armelle W.

Published on 26/12/2021 à 17h17 following a purchase from 19/12/2021

Once again this year, for Christmas, I placed several gift orders via the Bouteille Dorée website. Once again, I was completely satisfied with the feedback I received. A big thank you to the whole team for the reliability and quality of service, impeccable as always.

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LISA L.

Published on 23/12/2021 à 14h15 following a purchase from 19/12/2021

Serious company, parcel received on time. I recommend them!

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Denise T.

Published on 24/11/2021 à 19h25 following a purchase from 15/11/2021

very serious I will do it again if needed

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Elisabeth B.

Published on 18/11/2021 à 15h34 following a purchase from 10/11/2021

Very nice

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Maheata G.

Published on 18/11/2021 à 11h45 following a purchase from 14/11/2021

Fast delivery, no damage, order conforms, thank you. Super site.

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Eric F.

Published on 11/11/2021 à 22h50 following a purchase from 29/10/2021

Great products and excellent customer service

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Nicolas P.

Published on 10/11/2021 à 11h39 following a purchase from 02/11/2021

Top quality... parcel received very quickly, impeccable packaging... all that's left is to enjoy!!!

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Fabien B.

Published on 25/10/2021 à 07h54 following a purchase from 18/10/2021

Perfect, very good advice, fast and careful delivery, I recommend

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