9.6/10
★★★★★
based on 618 reviews published

Latest customer reviews

3 /5
★★★☆☆

Good site. Delivery on time. However, the box for the wine is of poor quality. I received it a little torn.

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Philippe L.
purchased on 15/12/2019
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Answer from La Bouteille Dorée
Hello, we would like to thank you sincerely for your review and take good note of your comment. As far as the quality of our gift boxes is concerned, this one is very much appreciated and we therefore regret that the box arrived damaged. We will send you an e-mail on this subject. Best regards.
5 /5
★★★★★

Perfect as ordered

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Daniel G.
purchased on 11/12/2019
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4 /5
★★★★☆

Received the parcel on time and the site is pleasant to use. The parcel was in good condition. The only complaint is that the gift box was a bit torn, which is average for a gift.

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Christophe C.
purchased on 02/12/2019
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Answer from La Bouteille Dorée
Hello, thank you very much for your positive review. Regarding the gift box, we regret this incident and take good note of your comment. It is very useful for us to improve our products and services. We will also send you an e-mail on this subject. Best regards.
5 /5
★★★★★

Good selection available, excellent service. The team is very attentive to any comments or remarks. Reliable site, easy to use, I've never been disappointed. I recommend it with my eyes closed.

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Armelle W.
purchased on 17/12/2019
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4 /5
★★★★☆

Great advice, friendly welcome

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Christophe R.
purchased on 25/06/2019
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5 /5
★★★★★

Excellent

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Guillaume H.
purchased on 11/01/2020
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4 /5
★★★★☆

Good choice, interesting features for creating gift sets in particular

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Sylvain G.
purchased on 23/10/2019
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5 /5
★★★★★

It was a gift and the recipient commented on the neat presentation of the parcel

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Mickael D.
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5 /5
★★★★★

Excellent experience, as always

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Armelle W.
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5 /5
★★★★★

Very fast delivery on the requested day. Beautiful boxes

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Eric F.
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5 /5
★★★★★

Well designed and easy to understand

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Pascal M.
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4 /5
★★★★☆

Compliant, fast but one of the labels was torn... Too bad...

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Cédric C.
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Answer from La Bouteille Dorée
Hello, We thank you for your positive review and regret the incident on the label of one of the bottles. Would you still be able to send us a photo of it to [email protected]? We'll get back to you by e-mail. Best regards.
5 /5
★★★★★

PERFECT

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David R.
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5 /5
★★★★★

RAS - fast / easy / very well prepared package. Perfect

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Michael M.
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5 /5
★★★★★

Wide selection, fast delivery. Very serious site.

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David V.
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5 /5
★★★★★

Simple site navigation. Excellent customer service with Mr Hauser who took care of everything in a very short time. This enabled me to obtain the bottle in just 1 day. I highly recommend this site and will use it again on a personal basis.

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Nils J.
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5 /5
★★★★★

Very good tracking of the order, which arrived on time for our event. Thank you

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Eric F.
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5 /5
★★★★★

Impeccable service and available when needed. Fast and well organized delivery, I recommend

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Clementine T.
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5 /5
★★★★★

The site is very easy to navigate.

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Pascal A.
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5 /5
★★★★★

Great service! Thank you

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Julien V.
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5 /5
★★★★★

Perfect! Order delivered on the agreed date and very nice gift box. I can't recommend it enough!

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Dominique H.
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4 /5
★★★★☆

I was expecting a much more refined packaging... but I'm still satisfied with the quality of the shipment.

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Valentine L.
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Answer from La Bouteille Dorée
Hello, Thank you for your positive review. As far as the packaging is concerned, our gift boxes are always very much appreciated and we take the greatest care in packaging them. If you feel that the packaging is faulty, please let us know by writing to our customer service department at [email protected]. Your information will be invaluable to us in improving our service. Best regards.
5 /5
★★★★★

Top-notch support, reasonable prices, delivery arrived on time. I recommend it.

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Marie-agnès V.
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4 /5
★★★★☆

A small problem with the order but superb responsiveness from customer service and a big thank you to Mr Lanil. The order was dispatched very quickly despite the setback, but delivery via Chronopost is not at the same level of service, which is a shame. I salute the quality of the parcel and the site's reference catalog, and I'll be ordering from this site again.

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Christophe T.
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5 /5
★★★★★

Easy order, fast delivery. Impeccable

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Pascal H.
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5 /5
★★★★★

Great, fast and secure shipping, very good contact... all +++ Thanks

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Christophe C.
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5 /5
★★★★★

This first order was a test. Perfect service, impeccable packaging, on-time delivery. Great flexibility. I suggest finding a better way of putting the messages enclosed with the shipment, as the envelope had slipped, being the same color as the box, I almost missed it... My decision is made, La BouteilleDoree will be my supplier for my customer gifts starting in September 2019. Well done to the whole team.

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Laurent P.
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4 /5
★★★★☆

Fast delivery

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David B.
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5 /5
★★★★★

I am completely satisfied: a site that offers original products, for all budgets, very good responsiveness when I asked a question, extremely fast delivery.

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Marie-hélène V.
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5 /5
★★★★★

Very good advice over the phone and fast delivery on time. I recommend them!

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Eric F.
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5 /5
★★★★★

Very good site that I discovered.

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Celine P.
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3 /5
★★★☆☆

Not bad! But the label on the bottle was old, so we couldn't see one of the vintage numbers (this detail was not specified on the site).

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Joo-hee Y.
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Answer from La Bouteille Dorée
Hello, Thank you for leaving your review of your purchase on our site. If the bottle is still in your hands, could you send us a photo of it to [email protected]? Best regards.
5 /5
★★★★★

Fast, efficient and well packaged. Everything you'd expect from an online wine merchant.

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Frederic C.
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2 /5
★★☆☆☆

Disappointed by the product, but the order went well.

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Gilbert M.
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Answer from La Bouteille Dorée
Hello, we are aware of your opinion concerning two bottles of Georgian red wine from the Khareba estate, the Saperavi Premium 2013, which we sincerely regret. The first bottle you received as a gift, which you liked, also comes from our cellar (purchased in May 2019). Moreover, it comes from exactly the same batch that the estate had shipped to us in 2017, and all the bottles have since been stored in the same location, in a temperature- and humidity-controlled warehouse. When you indicate that the two bottles received in July are undrinkable, it is therefore difficult for us to understand the cause. Would it be possible for you to clarify your opinion by telling us whether you detected any particular defect in the wine, or whether the quality of the wine in these two bottles was significantly different from the first, by providing a few details? Thank you in advance for your reply. Best regards.
5 /5
★★★★★

Nothing to add, I'm keeping this address safe.

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Christiane R.
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5 /5
★★★★★

Easy to use and very clear

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Xavier C.
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5 /5
★★★★★

Fast, friendly, simple

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Christophe R.
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5 /5
★★★★★

Pleasant site

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Valerie P.
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5 /5
★★★★★

Fast service and correct order. Perfect.

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André M.
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4 /5
★★★★☆

Complicated on the phone but fine on the computer

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Emmanuelle Eugénie C.
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