★★★★★
based on 3231 reviews published
Latest customer reviews
Super quality chenille wool that's finally worth it ☺️
Very good and very fast
Perfect... Except for the package being opened in the mailbox. Packaging too light or fragile.
First of all, we are delighted to read your satisfaction with our products. As far as the package is concerned, we can assure you that it was packed with the utmost care and was intact when it was shipped. Unfortunately, packages can sometimes be damaged in transit, for which we apologize.
Yours faithfully
The team at La Lainière de Wazemmes 🧶
Malmedy, very pleasant to knit, no stinging, no shrinkage, no pilling. Good value for money.
Very good products but shipping costs a bit high
A good experience that I'll be repeating soon.
Ecxellent
Always happy except for one time when I wanted to return things done or it cost me a lot of money.
We are delighted to read that you are satisfied with our products and services. As far as returns are concerned, if they are not due to a defect or error on our part, they are indeed at the customer's expense.
Best regards,
The team at La Lainière de Wazemmes 🧶
Always satisfied, but for once I have an Alaska jean ball full of defects. The yarn is badly braided at times. I hope this isn't the case with the whole lot 🤞
We are sorry to read that one of our products did not bring you satisfaction. If you have not already done so, please contact us by e-mail at [email protected] or by telephone on 03 20 51 39 98 so that we can find a solution to replace the faulty ball and inform our supplier of the exact reference. It's unlikely that this defect will be found on the whole batch, but if you notice it again on another ball, don't hesitate to let us know!
Best regards,
The team at La Lainière de Wazemmes 🧶
Very good communication and reception.
Perfect!
Very satisfied with my previous order, very fast delivery. Order returned due to color issue.
Very good quality, nothing to complain about
Very happy with the order, which was everything I expected. I will not hesitate to place further orders and to recommend you....
Very good and very fast
Delivery costs too high.
First of all, we totally understand that you may find this too high. However, given the tariffs imposed by the various carriers and the current economic climate, it's very difficult for us to do less. We already offer free delivery on orders over €50 in France.
Best regards,
The team at La Lainière de Wazemmes 🧶
Very fast delivery and quality products. Thank you
Wool always of excellent quality, easy to knit, bright colors, thanks to the whole team.
Great price and perfect delivery.
Tres bon cite bonne qualiter les couleurs son superbe content
I am completely satisfied with my order.
Wool received quickly. Complies with my request
Quality threads and very fast delivery. Do it again....
Quality as described workmanship very pleasant good quality very competitive price
Very good
I had a problem with my Colissimo and the team at la lainière were extremely efficient.
Perfect! Fast and careful delivery! Impeccable item. Highly recommend
👍
Tb
Nothing to report. As expected.
Fast and efficient
Very fast delivery and the colors are exactly what I wanted.
Very good as usual for wool and delivery
Choice price speed of delivery Just lacks parcel tracking .....
We are delighted to read your satisfaction with our products and services. Regarding parcel tracking, whether for Colissimo or Mondial Relay, an e-mail is always sent automatically to your e-mail address as soon as the parcel is labelled. You may have been the victim of a technical malfunction, or the e-mail may have arrived in your spam folder. We apologize for any inconvenience.
Kind regards,
The team at La Lainière de Wazemmes 🧶
Transport too expensive; a gesture to loyal customers would be welcome
We fully understand that you may find our shipping costs too high. However, you should know that we are dependent on the rates imposed by the carriers who deliver and that, given the current economic situation, we can hardly lower our delivery charges any further. In addition, we would like to remind you that we have a loyalty program in place on our site with an accumulation of points, and that we always offer delivery for all orders over €50 in France. Thank you for your understanding.
Best regards,
The team at La Lainière de Wazemmes 🧶
I am very satisfied with your fast service. I appreciated your kind gesture of offering me free delivery. Your store is great! I received my parcel very quickly and well packaged. Many thanks to all of you. See you soon.
Very pleased with my purchase. Nice yarn and pleasant to knit!
Order received quickly. Careful packaging. Very good quality wool in very nice colors.
Fast shipping
Nothing to complain about fast delivery satisfied