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C
Rating: 5 out of 5
Malmedy, very pleasant to knit, no stinging, no shrinkage, no pilling. Good value for money.
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Customer reviews of La Lainière de Wazemmes
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 3 708 published reviews
Summary of reviews
La Lainière de Wazemmes consistently delivers fast and careful shipping, with orders arriving quickly and well-packaged, enabling customers to restock promptly and rely on reliable delivery times. The store earns positive notes for its wide selection, attractive prices, and easy-to-use site, with many customers highlighting good value and a broad range of high-quality wools. Customer service and experience shine through proactive support, friendly and professional assistance, accurate order fulfillment, and consistent quality across purchases, making it a preferred destination for knitters. Across reviews, repeat shoppers praise dependable delivery, clear order tracking, and satisfaction with product colors and textures, reinforcing trust and loyalty.
All reviews
C
Rating: 4 out of 5
Very good products but shipping costs a bit high
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C
Rating: 5 out of 5
A good experience that I'll be repeating soon.
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C
Rating: 5 out of 5
ecxellent
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G
Rating: 5 out of 5
Always happy except for one time when I wanted to return things done or it cost me a lot of money.
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Response from La Lainière de Wazemmes
Hello,
We are delighted to read that you are satisfied with our products and services. As far as returns are concerned, if they are not due to a defect or error on our part, they are indeed at the customer's expense.
Best regards,
The team at La Lainière de Wazemmes 🧶
We are delighted to read that you are satisfied with our products and services. As far as returns are concerned, if they are not due to a defect or error on our part, they are indeed at the customer's expense.
Best regards,
The team at La Lainière de Wazemmes 🧶
S
Rating: 5 out of 5
Always satisfied, but for once I have an Alaska jean ball full of defects. The yarn is badly braided at times. I hope this isn't the case with the whole lot 🤞
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Response from La Lainière de Wazemmes
Hello,
We are sorry to read that one of our products did not bring you satisfaction. If you have not already done so, please contact us by e-mail at [email protected] or by telephone on 03 20 51 39 98 so that we can find a solution to replace the faulty ball and inform our supplier of the exact reference. It's unlikely that this defect will be found on the whole batch, but if you notice it again on another ball, don't hesitate to let us know!
Best regards,
The team at La Lainière de Wazemmes 🧶
We are sorry to read that one of our products did not bring you satisfaction. If you have not already done so, please contact us by e-mail at [email protected] or by telephone on 03 20 51 39 98 so that we can find a solution to replace the faulty ball and inform our supplier of the exact reference. It's unlikely that this defect will be found on the whole batch, but if you notice it again on another ball, don't hesitate to let us know!
Best regards,
The team at La Lainière de Wazemmes 🧶
D
Rating: 5 out of 5
Very good communication and reception.
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J
Rating: 5 out of 5
perfect!
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M
Rating: 5 out of 5
Very satisfied with my previous order, very fast delivery. Order returned due to color issue.
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S
Rating: 5 out of 5
Very good quality, nothing to complain about
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C
Rating: 5 out of 5
Very happy with the order, which was everything I expected. I will not hesitate to place further orders and to recommend you....
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C
Rating: 5 out of 5
Very good and very fast
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A
Rating: 4 out of 5
Delivery costs too high.
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Response from La Lainière de Wazemmes
Hello,
First of all, we totally understand that you may find this too high. However, given the tariffs imposed by the various carriers and the current economic climate, it's very difficult for us to do less. We already offer free delivery on orders over €50 in France.
Best regards,
The team at La Lainière de Wazemmes 🧶
First of all, we totally understand that you may find this too high. However, given the tariffs imposed by the various carriers and the current economic climate, it's very difficult for us to do less. We already offer free delivery on orders over €50 in France.
Best regards,
The team at La Lainière de Wazemmes 🧶
N
Rating: 5 out of 5
Very fast delivery and quality products. Thank you
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C
Rating: 5 out of 5
Wool always of excellent quality, easy to knit, bright colors, thanks to the whole team.
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C
Rating: 5 out of 5
Great price and perfect delivery.
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A
Rating: 4 out of 5
tres bon cite bonne qualiter les couleurs son superbe content
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J
Rating: 5 out of 5
I am completely satisfied with my order.
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F
Rating: 5 out of 5
Wool received quickly. Complies with my request
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C
Rating: 5 out of 5
Quality threads and very fast delivery. Do it again....
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M
Rating: 5 out of 5
quality as described workmanship very pleasant good quality very competitive price
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V
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
I had a problem with my Colissimo and the team at la lainière were extremely efficient.
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S
Rating: 5 out of 5
Perfect! Fast and careful delivery! Impeccable item. Highly recommend
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D
Rating: 5 out of 5
👍
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M
Rating: 5 out of 5
Tb
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C
Rating: 5 out of 5
Nothing to report. As expected.
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R
Rating: 5 out of 5
Fast and efficient
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L
Rating: 5 out of 5
Very fast delivery and the colors are exactly what I wanted.
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M
Rating: 5 out of 5
Very good as usual for wool and delivery
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A
Rating: 4 out of 5
Choice price speed of delivery Just lacks parcel tracking .....
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Response from La Lainière de Wazemmes
Hello,
We are delighted to read your satisfaction with our products and services. Regarding parcel tracking, whether for Colissimo or Mondial Relay, an e-mail is always sent automatically to your e-mail address as soon as the parcel is labelled. You may have been the victim of a technical malfunction, or the e-mail may have arrived in your spam folder. We apologize for any inconvenience.
Kind regards,
The team at La Lainière de Wazemmes 🧶
We are delighted to read your satisfaction with our products and services. Regarding parcel tracking, whether for Colissimo or Mondial Relay, an e-mail is always sent automatically to your e-mail address as soon as the parcel is labelled. You may have been the victim of a technical malfunction, or the e-mail may have arrived in your spam folder. We apologize for any inconvenience.
Kind regards,
The team at La Lainière de Wazemmes 🧶
M
Rating: 4 out of 5
Transport too expensive; a gesture to loyal customers would be welcome
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Response from La Lainière de Wazemmes
Hello,
We fully understand that you may find our shipping costs too high. However, you should know that we are dependent on the rates imposed by the carriers who deliver and that, given the current economic situation, we can hardly lower our delivery charges any further. In addition, we would like to remind you that we have a loyalty program in place on our site with an accumulation of points, and that we always offer delivery for all orders over €50 in France. Thank you for your understanding.
Best regards,
The team at La Lainière de Wazemmes 🧶
We fully understand that you may find our shipping costs too high. However, you should know that we are dependent on the rates imposed by the carriers who deliver and that, given the current economic situation, we can hardly lower our delivery charges any further. In addition, we would like to remind you that we have a loyalty program in place on our site with an accumulation of points, and that we always offer delivery for all orders over €50 in France. Thank you for your understanding.
Best regards,
The team at La Lainière de Wazemmes 🧶
C
Rating: 5 out of 5
I am very satisfied with your fast service. I appreciated your kind gesture of offering me free delivery. Your store is great! I received my parcel very quickly and well packaged. Many thanks to all of you. See you soon.
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D
Rating: 5 out of 5
Very pleased with my purchase. Nice yarn and pleasant to knit!
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H
Rating: 5 out of 5
Order received quickly. Careful packaging. Very good quality wool in very nice colors.
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M
Rating: 5 out of 5
Fast shipping
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E
Rating: 5 out of 5
Nothing to complain about fast delivery satisfied
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C
Rating: 5 out of 5
Fast delivery, perfect service
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H
Rating: 5 out of 5
Satisfaction
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I
Rating: 5 out of 5
Fast delivery and compliant items
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