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F
Rating: 5 out of 5
Delivered very quickly and very satisfied with the color and the quality of the cotton...I would recommend it soon for a new project...
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Customer reviews of La Lainière de Wazemmes
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 3 708 published reviews
Summary of reviews
La Lainière de Wazemmes consistently delivers fast and careful shipping, with orders arriving quickly and well-packaged, enabling customers to restock promptly and rely on reliable delivery times. The store earns positive notes for its wide selection, attractive prices, and easy-to-use site, with many customers highlighting good value and a broad range of high-quality wools. Customer service and experience shine through proactive support, friendly and professional assistance, accurate order fulfillment, and consistent quality across purchases, making it a preferred destination for knitters. Across reviews, repeat shoppers praise dependable delivery, clear order tracking, and satisfaction with product colors and textures, reinforcing trust and loyalty.
All reviews
D
Rating: 5 out of 5
Items as ordered. Fast delivery. Great!
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A
Rating: 5 out of 5
Excellent quality wool, great choice of colors, and a French brand! Best value for money found. I highly recommend it ;)
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C
Rating: 5 out of 5
Very happy thank you
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E
Rating: 5 out of 5
I really like the material
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M
Rating: 5 out of 5
lots of choice at an attractive price.
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A
Rating: 5 out of 5
Perfect as usual! I recommend
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S
Rating: 5 out of 5
Perfect! Everything is in order and sent quickly
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J
Rating: 5 out of 5
Too bad several colors of my article are out of stock.
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A
Rating: 5 out of 5
Super fast shipping. Perfect if you live too far from the store.
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E
Rating: 4 out of 5
Thank you very much.
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S
Rating: 5 out of 5
Good reception. Cotton yarn as described.
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B
Rating: 5 out of 5
Beautiful wool, order arrived safely. All that's left is to knit!
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R
Rating: 4 out of 5
Very soft wool for a jacket. Easy to knit.
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M
Rating: 5 out of 5
Fast delivery and balls that met my expectations
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C
Rating: 5 out of 5
to find its wire is not always evident and certain prices seem excessive to me but on the whole it is ok I will remain customer except site concurent more interesting greetings
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Response from La Lainière de Wazemmes
Hello,
Thank you for your comment. We're always open to constructive feedback that can help us improve our website to offer our customers the best possible shopping experience. If you have any, please don't hesitate to email us at [email protected]! As far as prices are concerned, we understand that you may find them excessive for certain products, but we always do our best to offer fair prices based on the rates imposed on us by our suppliers too. Thank you for your understanding.
Best regards,
The team at La Lainière de Wazemmes 🧶
Thank you for your comment. We're always open to constructive feedback that can help us improve our website to offer our customers the best possible shopping experience. If you have any, please don't hesitate to email us at [email protected]! As far as prices are concerned, we understand that you may find them excessive for certain products, but we always do our best to offer fair prices based on the rates imposed on us by our suppliers too. Thank you for your understanding.
Best regards,
The team at La Lainière de Wazemmes 🧶
D
Rating: 5 out of 5
Excellent service!
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V
Rating: 5 out of 5
++
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C
Rating: 5 out of 5
Respect for the order, quality wools, reuse of cardboard boxes from the Wazemmes district for shipping is a real plus.
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V
Rating: 5 out of 5
I love these original, high-quality wools
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E
Rating: 5 out of 5
This is the second time I've ordered from la lainière de Wazemmes and I'm very satisfied. The first time I needed a restock and there was a "problem" because it was going to take a while. They phoned me to let me know and come up with a solution.
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D
Rating: 5 out of 5
Satisfied
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E
Rating: 5 out of 5
Very good value for money
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M
Rating: 5 out of 5
The order by itself very good but I did not understand I ordered 10 balls of baby softs white color and I was charged 18.00 € while on the site it says a bed of 10 balls at 12 € There is like a problem!!!😈 How to do ????
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Response from La Lainière de Wazemmes
Hello,
After checking, you have indeed ordered 10 balls of this reference, but individually and not in a pack of 10 balls. These are 2 different product sheets on our website and stock management is not the same for the single product and the packaged product. There is therefore no error on our part. We apologize if this has caused any misunderstanding.
Kind regards,
The team at La Lainière de Wazemmes 🧶
After checking, you have indeed ordered 10 balls of this reference, but individually and not in a pack of 10 balls. These are 2 different product sheets on our website and stock management is not the same for the single product and the packaged product. There is therefore no error on our part. We apologize if this has caused any misunderstanding.
Kind regards,
The team at La Lainière de Wazemmes 🧶
L
Rating: 5 out of 5
super
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S
Rating: 5 out of 5
Excellent quality and very fast, very careful delivery - thank you very much!
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M
Rating: 5 out of 5
I find the quality beyond reproach and the prices affordable. The delivery time is correct. I highly recommend your products.
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M
Rating: 5 out of 5
perfect very responsive
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A
Rating: 5 out of 5
Very good service received very quickly.
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S
Rating: 5 out of 5
My internet order was processed and delivered very quickly! A little downside: €8 delivery for 2 balls seems a bit excessive.
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V
Rating: 5 out of 5
Very good wool (Canada) at a low price . The website could do with a little more fluidity.
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Response from La Lainière de Wazemmes
Hello,
Thank you for your positive feedback on the quality of our products. As far as your browsing experience is concerned, we take good note of your comment. We are constantly working on the technical aspect of the site and do our utmost to make it as fluid and practical as possible for our customers.
Best regards,
The team at La Lainière de Wazemmes 🧶
Thank you for your positive feedback on the quality of our products. As far as your browsing experience is concerned, we take good note of your comment. We are constantly working on the technical aspect of the site and do our utmost to make it as fluid and practical as possible for our customers.
Best regards,
The team at La Lainière de Wazemmes 🧶
C
Rating: 1 out of 5
A note or invoice for my ordered items is missing from the parcel.
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Response from La Lainière de Wazemmes
Hello,
Yes, in order to limit paper waste, we never print invoices or order summaries. These are available and downloadable from the "my account" area on our website where you placed your order. We are sorry to hear that this has affected your shopping experience.
Best regards,
The team at La Lainière de Wazemmes 🧶
Yes, in order to limit paper waste, we never print invoices or order summaries. These are available and downloadable from the "my account" area on our website where you placed your order. We are sorry to hear that this has affected your shopping experience.
Best regards,
The team at La Lainière de Wazemmes 🧶
A
Rating: 5 out of 5
After a few difficulties with the card payment, everything went smoothly.
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S
Rating: 5 out of 5
Very satisfied with my purchase. Great delivery
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R
Rating: 5 out of 5
Formerly from Lille (a long time ago), I rediscover some of the atmosphere of wool and fabric stores when I visit the Lainière site. I also appreciate the diversity of choice, quality and prices.
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B
Rating: 5 out of 5
👌👍
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P
Rating: 5 out of 5
not yet in use .......
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C
Rating: 5 out of 5
perfect
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S
Rating: 5 out of 5
Super wool and very efficient service! Delivered in no time. Would recommend!
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D
Rating: 5 out of 5
No worries, everything was OK.
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