Customer reviews of La maison de l’ambre

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 319 published reviews

Summary of reviews

The store consistently delivers on product quality, with many customers noting fast, reliable delivery and care in presentation, such as fast shipping, secure or well-presented packaging, and items arriving as described. The wide selection of amber and natural stone jewelry at attractive prices is highlighted, with customers mentioning extensive options, clear photos, and items that match or exceed expectations. Customer service and reliability stand out through repeated confirmations of on-time delivery, careful packaging, and smooth reorder experiences, with several purchases described as exactly what was expected or better. Overall, buyers repeatedly cite beautiful designs, good value, and dependable delivery as core strengths.

Reviews 1 and 3 stars

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Cindy G.
Rating: 1 out of 5
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Samira F.
Rating: 1 out of 5
Delivery time not respected and tiny earrings ideal for a child but certainly not for an adult
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Estelle G.
Rating: 3 out of 5
The delivery time was very good and the jewelry met expectations. However, I was very disappointed with the packaging, I expected a box to be able to give it as a gift for Christmas, but I couldn't select it on the site.
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Morgane H.
Rating: 1 out of 5
Did not receive the right ring !!!!
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Ludivine D.
Rating: 3 out of 5
I ordered a pair of earrings and a bracelet. There were some traces of "glue" on the amber. The earrings were loose in a small fabric bag with no support to protect them. The glue marks really displeased me! If you pay a price, it's for a certain quality and cleanliness. Disappointed with the order, fortunately the jewelry is beautiful anyway.
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Nathalie L.
Rating: 3 out of 5
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Josiane V.
Rating: 3 out of 5
Given the price of the jewel, the packaging
is mediocre
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Johana C.
Rating: 1 out of 5
After wearing the ring for a day, two zircons came off.
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Melissa P.
Rating: 3 out of 5
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Laurence B.
Rating: 3 out of 5
The brooch is really very small
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Brigitte D.
Rating: 3 out of 5
Too bad when ordering the photo of the necklace and especially the stone seemed much larger than what I received, plus the amber stone is dark and uniform, I have to match it with a ring and earrings that are lighter and of several tones, I regret a bit but too bad I will be more careful next time
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Anne G.
Rating: 3 out of 5
The site announced delivery before Christmas, I received this item on December 30. Very disappointed, no possibility of return. I will not do it again!
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Sandrine A.
Rating: 1 out of 5
after-sales service is terrible
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Laurine T.
Rating: 3 out of 5
Size problem.. ordered a ring size 60.. received a size 58
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