Reviews La Tourangelle

Your products are very good, however, as I indicated by email, two bottles were dented. Given the packaging, this could not have happened during transport but during packing. It does not affect the product but it's a shame. You offered me a commercial gesture. So I am not claiming anything more.

Still no invoice available after 3 weeks

3 stars because disappointed that you have abandoned your range of oils for everyday use.

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Delivered to the other side of the city where you can't park, even though I asked for it to be dropped off 50 meters from my home. Moreover, I found the product at Carrefour (Cora) in Ermont cheaper.

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Too early to have an opinion.

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Indeed, usually I only take olive oil, which is excellent by the way, but in this order, I took two other oils to taste, but I was really surprised when these bottles arrived in a plastic container, soft and not easy to handle, I really don't understand the so-called seriousness of the brand, plus the preparations before delivery are very, very long, too long.

Lack of essential products like '50cl walnut oil', for example, the delivery time is too long!

Regarding the products, no issues. However, there were many problems with the shipment of the order and a lack of responsiveness from your reception. I had to call 3 times and send 2 emails.

A dented bottle, an enormous delivery delay. A delivery not made to the right place, but that's Colissimo. For the rest, it's delicious. Happy holidays

I waited nearly 15 days to receive my order... a bit too long; one must anticipate if they don't want to run out...

Excellent products of great quality but increasingly expensive.... Free shipping rises to a purchase of 80 euros... 3 times higher than before....! So limitation of orders.......

I understand that everything is increasing, I do not understand the number of products that must be purchased now to have free delivery.

Dented boxes

The package arrived damaged and the oil bottles were crushed

Hello, I was expecting an exceptional mayonnaise but it is quite ordinary and adding spices does not make it better. The black truffle grape seed oil is neither present in taste nor smell. But I have a very positive point, the white truffle grape seed oil has a very strong taste and smell, it is excellent, congratulations

I find that the organic olive oil does not meet my expectations, I am disappointed.

I was missing a bottle of oil from my order

The bottles are plastic, it is not recyclable and less healthy than glass.

Too much shipping cost... higher than the purchase...

A bit misleading display, the word olive marked in large, while there is less than rapeseed and sunflower.......

I received a bottle with a dent.

Excellent products but a delivery of 4 products instead of the 10 paid for... impossible to reach someone by phone and my emails remain unanswered. I am extremely disappointed, I was exclusively sourcing from this site until this order.

Delivery time much too long, and no follow-up of the order with the customer, I was wondering if it would arrive one day!!! Otherwise, perfect merchandise!

Sorry but very disappointed with the delivery. All the oil cans from my order arrived heavily dented and unfortunately this was not due to the delivery as the box was impeccable with no signs of tears or anything. I think the cans were all packaged dented and that is very regrettable!

As a customer for several years, I was particularly disappointed with the shipping conditions of my last package, which will certainly be... the last with La Tourangelle. Deliveries at the end of this year are delayed, we understand that easily, but that the company La Tourangelle cannot be reached by phone under the pretext of teleworking and does not respond to any of my 3 emails is

Incomplete order and unable to reach customer service by phone and they do not respond to messages