English 
Français 
V
Rating: 4 out of 5
Very fast order, it was perfect!
Translated reviews
Customer reviews of Labellemeche
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 554 published reviews
Summary of reviews
The online store Labellemeche is praised for its fast and careful shipping, with many customers noting that their orders arrive on time and in excellent condition. The candles consistently receive high marks for their quality, with specific mentions of the refined scents and craftsmanship, making them a favorite among users who appreciate the attention to detail. Customers express satisfaction with the variety of fragrances available, including unique offerings like marine whisky ambiance and delicate Christmas scents that create a delightful atmosphere at home.
Reviews 2 and 4 stars
Reset filtersC
Rating: 2 out of 5
To date, my order has still not arrived but has been PAID... Fortunately, after a message, you reacted and activated a delivery.
Translated reviews
Response from Labellemeche
Hello Céline,
Thank you for taking the time to share your feedback.
Unfortunately, delivery is not an exact science... You know this, as you are a loyal customer of La Belle Mèche, our orders are always shipped and delivered to our customers very quickly... Sometimes, there can be a delivery problem, which is your case at the moment.
You reported it with a review (even though an email would have been quicker...) and we have taken your case in hand to resolve it as soon as possible. As mentioned in the email, we will make sure to get back to you when we know where and when your package will be delivered.
We remain at your disposal by email.
Best regards,
The La Belle Mèche team
EDIT: problem resolved quickly by the brand's
Thank you for taking the time to share your feedback.
Unfortunately, delivery is not an exact science... You know this, as you are a loyal customer of La Belle Mèche, our orders are always shipped and delivered to our customers very quickly... Sometimes, there can be a delivery problem, which is your case at the moment.
You reported it with a review (even though an email would have been quicker...) and we have taken your case in hand to resolve it as soon as possible. As mentioned in the email, we will make sure to get back to you when we know where and when your package will be delivered.
We remain at your disposal by email.
Best regards,
The La Belle Mèche team
EDIT: problem resolved quickly by the brand's
C
Rating: 4 out of 5
I love the product but I much prefer the grapefruit-based fragrance that has unfortunately disappeared from your catalog.
Translated reviews
Response from Labellemeche
Hello Madam,
Thank you for your comment: we are, once again, very sorry for the discontinuation of the Pamplemousse Citron reference which seemed to be your favorite fragrance at La Belle Mèche... We remain at your disposal for any other requests.
Best regards,
The La Belle Mèche team
Thank you for your comment: we are, once again, very sorry for the discontinuation of the Pamplemousse Citron reference which seemed to be your favorite fragrance at La Belle Mèche... We remain at your disposal for any other requests.
Best regards,
The La Belle Mèche team
L
Rating: 4 out of 5
pleasant to perfume oneself without poisoning! Thank you!
Translated reviews
S
Rating: 4 out of 5
Wild maquis fragrance, good scent, very pleasant light perfume
Translated reviews
E
Rating: 4 out of 5
The scents have changed: they are still beautiful candles, but there is less choice, and the scents are less subtle than before.
Translated reviews
S
Rating: 2 out of 5
Excellent product, shipped quickly. However, delivery by DPD was catastrophic: I will not order again unless I am certain that the carrier is other than DPD.
Translated reviews
Response from Labellemeche
Dear Madam
Further to the telephone conversation we just had, we would like to (re)apologize for the inconvenience caused by the delivery of your order. Please note that there are other delivery options available on our site, such as Colissimo (for example). For your next order, and in view of the difficulties you are experiencing with DPD in your locality, we invite you to use another transport provider.
We remain at your entire disposal.
Yours sincerely, The La Belle Mèche team
Further to the telephone conversation we just had, we would like to (re)apologize for the inconvenience caused by the delivery of your order. Please note that there are other delivery options available on our site, such as Colissimo (for example). For your next order, and in view of the difficulties you are experiencing with DPD in your locality, we invite you to use another transport provider.
We remain at your entire disposal.
Yours sincerely, The La Belle Mèche team
D
Rating: 4 out of 5
These candles are of good quality and safe to use. It's a pity that their rather high price makes them less accessible to everyone.
Translated reviews
M
Rating: 4 out of 5
Very good products, with pleasant scents, the only downside is the price! Wait for the sales to buy!
Translated reviews
M
Rating: 4 out of 5
The honey tobacco candle smells divine
Translated reviews
C
Rating: 2 out of 5
I bought the cognac orange candle and frankly, it only has a vague scent of a scented candle, but from there to say that it smells like the scent advertised, no really. I'm very disappointed.
Translated reviews
Response from Labellemeche
Good morning, Madam,
You're the 1st person in 8 years of sales to comment on this Orange Cognac scented candle, one of the brand's best-sellers.
We're obviously disappointed that the scent doesn't suit you.
We remain at your disposal.
Sincerely, The La Belle Mèche team
You're the 1st person in 8 years of sales to comment on this Orange Cognac scented candle, one of the brand's best-sellers.
We're obviously disappointed that the scent doesn't suit you.
We remain at your disposal.
Sincerely, The La Belle Mèche team
M
Rating: 4 out of 5
I love the fragrances, but they don't hold enough for my taste.
Translated reviews
Response from Labellemeche
Hello,
Thank you for your feedback.
These perfumes are still eaux de Cologne: even though we've boosted them in terms of fragrance dosage, eaux de Cologne are lighter perfumes that don't last as long and hold a little less than denser perfumes.
Often used in summer! A treat in that case...
See you soon,
The La Belle Mèche team
Thank you for your feedback.
These perfumes are still eaux de Cologne: even though we've boosted them in terms of fragrance dosage, eaux de Cologne are lighter perfumes that don't last as long and hold a little less than denser perfumes.
Often used in summer! A treat in that case...
See you soon,
The La Belle Mèche team
H
Rating: 4 out of 5
C’est tout simplement du bon.
J
Rating: 4 out of 5
Nice variety of candles, interesting combinations
Translated reviews
Response from Labellemeche
Thank you very much for your kind comment. We wish you a wonderful day. Sincerely, The La Belle Mèche team
J
Rating: 4 out of 5
Beautiful range of candles
Translated reviews
J
Rating: 4 out of 5
Very good products and service
Translated reviews
V
Rating: 4 out of 5
the parcel arrived in poor condition and the candle box is damaged
Translated reviews
Response from Labellemeche
Hello Madam, We're very sorry to hear about this inconvenience on receipt of your parcel: unfortunately, it sometimes happens that letter carriers or carriers are a little "rough" with parcels. We hope your 3 candles and matchbox were not damaged. We remain at your disposal. Sincerely, The La Belle Mèche team
H
Rating: 4 out of 5
fast delivery, but the packaging used was not strong enough, it was damaged and almost open on one side. It should have been reinforced with tape, the contents being quite heavy;
Translated reviews
R
Rating: 2 out of 5
Although I really like this brand, I was disappointed to find an error in my order: one of the two products I received was not the one I had ordered. Unfortunately, it was too late to return the order, which was intended for Mother's Day. As luck would have it, my mom already owned the product sent by mistake.
Translated reviews
Response from Labellemeche
Hello, We're very sorry to hear about the problem with your order: unfortunately, it's a human error, and even though our logistics teams are highly professional, mistakes do happen. We invite you to contact us by email to continue the discussion ([email protected]) and to understand what happened. We remain at your disposal. Sincerely, The La Belle Mèche team
L
Rating: 4 out of 5
Overall, I'm satisfied, only I would have appreciated a more complete packaging, perhaps a thank-you card or a card talking about the candle design.
Translated reviews
D
Rating: 4 out of 5
VERY GOOD
Translated reviews
A
Rating: 4 out of 5
Disappointed by the candle.
Translated reviews
Response from Labellemeche
Hello, We're obviously a bit sad to see you back: it's (normally) a very pleasant candle to burn in small rooms, such as a bedroom or bathroom. We hope to see you soon. The La Belle Mèche team
D
Rating: 2 out of 5
So far, 4-day delay in delivery, and still no parcel.
Translated reviews
Response from Labellemeche
Hello Madam, We are very sorry for this very unusual delay at La Belle Mèche. We are immediately launching an investigation via our logistics center with the postal services to understand the problem and resolve it quickly. We will get back to you as soon as possible. We remain at your disposal via our contact email ([email protected]). Sincerely, The La Belle Mèche team
A
Rating: 4 out of 5
Satisfied
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 4 out of 5
My order arrived very quickly and in good condition.
Translated reviews
A
Rating: 4 out of 5
Fast, careful shipping. Quality Eau de Cologne and very neat packaging, perfect as a gift. A little high price in London for 50ml. Too close to that of a brand-name eau de toilette. A good product, but not for personal consumption.
Translated reviews
A
Rating: 4 out of 5
Nice site, fast and accurate delivery
Translated reviews
A
Rating: 4 out of 5
La belle mèche is a French company that makes beautiful candles with pleasant scents!
Translated reviews
A
Rating: 4 out of 5
Easy navigation, fast and accurate shipping
Translated reviews
A
Rating: 4 out of 5
fairly intuitive to use
Translated reviews
A
Rating: 4 out of 5
Very clear and well presented!
Translated reviews
A
Rating: 4 out of 5
Very fast delivery!
Translated reviews
A
Rating: 4 out of 5
Very good.
Translated reviews
A
Rating: 4 out of 5
Very satisfied with my purchase. However, I didn't receive the pink matches but the white ones. I like them all the same.
Translated reviews
A
Rating: 4 out of 5
Arrived a little late, but that's due to the confinement, so no worries, I'll keep ordering these products that I love!
Translated reviews
A
Rating: 4 out of 5
Clean packaging, clear site, fast ordering and delivery. FDP a bit expensive.
Translated reviews
Response from Labellemeche
Thank you for your feedback.
Concerning our shipping costs, we are a growing company and our shipping costs should drop in a few months.
Concerning our shipping costs, we are a growing company and our shipping costs should drop in a few months.
A
Rating: 4 out of 5
No problems to report
Translated reviews
A
Rating: 4 out of 5
The site is well designed.
Translated reviews
A
Rating: 4 out of 5
The site is easy to navigate, and ordering is straightforward. Delivery is super fast.
Translated reviews