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V
Rating: 4 out of 5
Very fast order, it was perfect!
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Customer reviews of Labellemeche
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9,6
/10
Overall rating: 9,6 out of 10
Based on 554 published reviews
Summary of reviews
The online store Labellemeche is praised for its fast and careful shipping, with many customers noting that their orders arrive on time and in excellent condition. The candles consistently receive high marks for their quality, with specific mentions of the refined scents and craftsmanship, making them a favorite among users who appreciate the attention to detail. Customers express satisfaction with the variety of fragrances available, including unique offerings like marine whisky ambiance and delicate Christmas scents that create a delightful atmosphere at home.
Reviews 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
I love the product but I much prefer the grapefruit-based fragrance that has unfortunately disappeared from your catalog.
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Response from Labellemeche
Hello Madam,
Thank you for your comment: we are, once again, very sorry for the discontinuation of the Pamplemousse Citron reference which seemed to be your favorite fragrance at La Belle Mèche... We remain at your disposal for any other requests.
Best regards,
The La Belle Mèche team
Thank you for your comment: we are, once again, very sorry for the discontinuation of the Pamplemousse Citron reference which seemed to be your favorite fragrance at La Belle Mèche... We remain at your disposal for any other requests.
Best regards,
The La Belle Mèche team
L
Rating: 4 out of 5
pleasant to perfume oneself without poisoning! Thank you!
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S
Rating: 4 out of 5
Wild maquis fragrance, good scent, very pleasant light perfume
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E
Rating: 4 out of 5
The scents have changed: they are still beautiful candles, but there is less choice, and the scents are less subtle than before.
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D
Rating: 4 out of 5
These candles are of good quality and safe to use. It's a pity that their rather high price makes them less accessible to everyone.
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M
Rating: 4 out of 5
Very good products, with pleasant scents, the only downside is the price! Wait for the sales to buy!
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M
Rating: 3 out of 5
Pleasant fragrance, too bad the wax doesn't melt horizontally...
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Response from Labellemeche
Hello, Madam,
We're sorry you had a problem burning your candle.
Our recommendations for burning our scented candles are summarized in this usage page (https://www.labellemeche.com/pages/comment-entretenir-sa-bougie-parfumee-pour-qu-elle-reste-belle-plus-longtemps).
To get the most out of your candle, you need to burn it in regular intervals of 1h30 to 2h. Shorter burn times will create a hole in the middle of your candle, and it won't "go down" properly.
Another tip: remember to (re)cut the wick of your candle before each use to remove the soot from the previous burn and to straighten the wick for the next burn.
Please do not hesitate to contact us for further information.
Yours sincerely
The La Belle Mèche team
We're sorry you had a problem burning your candle.
Our recommendations for burning our scented candles are summarized in this usage page (https://www.labellemeche.com/pages/comment-entretenir-sa-bougie-parfumee-pour-qu-elle-reste-belle-plus-longtemps).
To get the most out of your candle, you need to burn it in regular intervals of 1h30 to 2h. Shorter burn times will create a hole in the middle of your candle, and it won't "go down" properly.
Another tip: remember to (re)cut the wick of your candle before each use to remove the soot from the previous burn and to straighten the wick for the next burn.
Please do not hesitate to contact us for further information.
Yours sincerely
The La Belle Mèche team
M
Rating: 4 out of 5
The honey tobacco candle smells divine
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J
Rating: 3 out of 5
Order received in 2 instalments
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Response from Labellemeche
Hello Sir,
You had been warned by our services that the shipment would be made in 2x and that this was an error by our logistics center (which was corrected almost instantly).
Does this deserve a mark of 3? 😉
Sincerely, The La Belle Mèche team
You had been warned by our services that the shipment would be made in 2x and that this was an error by our logistics center (which was corrected almost instantly).
Does this deserve a mark of 3? 😉
Sincerely, The La Belle Mèche team
M
Rating: 4 out of 5
I love the fragrances, but they don't hold enough for my taste.
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Response from Labellemeche
Hello,
Thank you for your feedback.
These perfumes are still eaux de Cologne: even though we've boosted them in terms of fragrance dosage, eaux de Cologne are lighter perfumes that don't last as long and hold a little less than denser perfumes.
Often used in summer! A treat in that case...
See you soon,
The La Belle Mèche team
Thank you for your feedback.
These perfumes are still eaux de Cologne: even though we've boosted them in terms of fragrance dosage, eaux de Cologne are lighter perfumes that don't last as long and hold a little less than denser perfumes.
Often used in summer! A treat in that case...
See you soon,
The La Belle Mèche team
H
Rating: 4 out of 5
C’est tout simplement du bon.
J
Rating: 4 out of 5
Nice variety of candles, interesting combinations
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Response from Labellemeche
Thank you very much for your kind comment. We wish you a wonderful day. Sincerely, The La Belle Mèche team
J
Rating: 4 out of 5
Beautiful range of candles
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J
Rating: 4 out of 5
Very good products and service
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J
Rating: 3 out of 5
The box was half crushed, for a gift it's a bit disappointing.
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M
Rating: 3 out of 5
Very good site, serious. However, the quality of the candles is very uneven. You have to spend money to try them.
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V
Rating: 4 out of 5
the parcel arrived in poor condition and the candle box is damaged
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Response from Labellemeche
Hello Madam, We're very sorry to hear about this inconvenience on receipt of your parcel: unfortunately, it sometimes happens that letter carriers or carriers are a little "rough" with parcels. We hope your 3 candles and matchbox were not damaged. We remain at your disposal. Sincerely, The La Belle Mèche team
H
Rating: 4 out of 5
fast delivery, but the packaging used was not strong enough, it was damaged and almost open on one side. It should have been reinforced with tape, the contents being quite heavy;
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L
Rating: 4 out of 5
Overall, I'm satisfied, only I would have appreciated a more complete packaging, perhaps a thank-you card or a card talking about the candle design.
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D
Rating: 4 out of 5
VERY GOOD
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C
Rating: 3 out of 5
I know this candle and hadn't bought one for a long time. I love the mint basil version. I have to admit I'm disappointed with the feeling that you're squeezing quality for profit and it's unpleasant. It's much less fragrant and melts quickly. I won't be at the 50-hour mark, that's for sure. Personally, I'd like to support our French nuggets, but I have to admit that I won't be coming back to this one. That doesn't stop it from continuing to smell good with a beautiful wax.
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Response from Labellemeche
Hello Madam, We're quite surprised by your comment because we haven't changed a thing about the Menthe Basilic scented candle in the 8 years it's been around. In fact, this candle has been one of the brand's best references since the beginning of the adventure. The fragrance is strictly the same, and the 100% vegetable, soy-based wax has been strictly the same since 2013. As a reminder, to get the most out of our scented candles, we recommend burning them in rooms no larger than 35m2 (beyond that, the fragrance captured in the wax is not concentrated enough to diffuse into larger rooms). Another tip: burn them in regular 2-hour increments (beyond that, your candle burns faster and you obviously lose burning time). Please do not hesitate to contact us should you require any further information. Sincerely, The La Belle Mèche team.
A
Rating: 4 out of 5
Disappointed by the candle.
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Response from Labellemeche
Hello, We're obviously a bit sad to see you back: it's (normally) a very pleasant candle to burn in small rooms, such as a bedroom or bathroom. We hope to see you soon. The La Belle Mèche team
C
Rating: 3 out of 5
Order sent quickly and very very well packaged. Disappointment with one of the two candles, it doesn't smell much!
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A
Rating: 4 out of 5
Satisfied
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A
Rating: 3 out of 5
Very mixed opinion as I really like the scents. On the other hand, they don't last very long.
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Response from Labellemeche
Hello, We're very sorry to hear about this problem: it's often difficult to form an opinion about the staying power of a perfume with 1ml of perfume sample. Unfortunately. We'll be reworking our samples to improve staying power with a spray bottle. We remain at your disposal. The La Belle Mèche team
A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
My order arrived very quickly and in good condition.
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A
Rating: 3 out of 5
Some scents are much more pronounced than others. out of a diffuser and concerning me should, as the diffuser fir, smell out in the room where it is posed.
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A
Rating: 4 out of 5
Fast, careful shipping. Quality Eau de Cologne and very neat packaging, perfect as a gift. A little high price in London for 50ml. Too close to that of a brand-name eau de toilette. A good product, but not for personal consumption.
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A
Rating: 4 out of 5
Nice site, fast and accurate delivery
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A
Rating: 4 out of 5
La belle mèche is a French company that makes beautiful candles with pleasant scents!
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A
Rating: 4 out of 5
Easy navigation, fast and accurate shipping
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A
Rating: 3 out of 5
A little disappointed by the product
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A
Rating: 3 out of 5
The site is very easy to navigate and order, but I had several problems with the delivery, which was disappointing: - on the site, there's no indication of the delivery time, only that it's "fast", which doesn't help when you need a precise date. As a result, I received the order too late for the birthday I'd ordered (6 days after the order was placed). No worries about not being delivered the day after the order was placed, but an indication (delivery within 3 days, 5 to 6 days, a week, etc.) would be welcome - I had asked for delivery to a "point relai" for peace of mind and to avoid having to wait for a deliveryman downstairs. Except that I still had a home delivery. As I wasn't at home, I had to deal with a rather annoyed deliveryman (and rightly so) who called me several times, left messages and finally came and waited on my doorstep for nothing. A waste of everyone's time that could have been avoided.
Having said that, the delivery was correct and the product was in perfect condition when it arrived.
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Having said that, the delivery was correct and the product was in perfect condition when it arrived.
Response from Labellemeche
Hello Sir, We apologize for the inconvenience and delay in processing your order. At the time of your order, we were still "running in" on our new website and had a slight delay in the dispatch of our orders.
We're very sorry about this.
We are delighted that your delivery was correct and that the product is to your liking.
We remain at your entire disposal.
Sincerely, The La Belle Mèche team
We're very sorry about this.
We are delighted that your delivery was correct and that the product is to your liking.
We remain at your entire disposal.
Sincerely, The La Belle Mèche team
A
Rating: 4 out of 5
fairly intuitive to use
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A
Rating: 4 out of 5
Very clear and well presented!
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A
Rating: 4 out of 5
Very fast delivery!
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A
Rating: 4 out of 5
Very good.
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A
Rating: 4 out of 5
Very satisfied with my purchase. However, I didn't receive the pink matches but the white ones. I like them all the same.
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