Reviews L’Atelier du Vin

9.7/10
★★★★★
based on 779 reviews published

Latest customer reviews

5 /5
★★★★★

Aesthetic, quality products!

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Acheteur Vérifié
purchased on 13/12/2020
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5 /5
★★★★★

Beautiful products. Fast delivery, as described and with a little gift.

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Acheteur Vérifié
purchased on 29/12/2020
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4 /5
★★★★☆

The site is clear and ergonomic in terms of navigation. An interesting choice of products, with the option of customization.

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Acheteur Vérifié
purchased on 16/12/2020
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5 /5
★★★★★

From navigating the site to receiving the order, everything went perfectly. Special thanks for the gift of corks.

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Acheteur Vérifié
purchased on 21/02/2021
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4 /5
★★★★☆

....

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Acheteur Vérifié
purchased on 09/12/2020
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5 /5
★★★★★

Clear and pleasant site

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Acheteur Vérifié
purchased on 25/01/2021
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5 /5
★★★★★

Full satisfaction

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Acheteur Vérifié
purchased on 12/12/2020
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5 /5
★★★★★

I'm always discovering new things with the wine workshop and my latest find is this drop-stop with aerator 🙂

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Acheteur Vérifié
purchased on 18/12/2020
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1 /5
★☆☆☆☆

Not received the parcel

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Acheteur Vérifié
purchased on 24/01/2021
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5 /5
★★★★★

Fast delivery, attentive

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Acheteur Vérifié
purchased on 29/01/2021
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5 /5
★★★★★

I easily found what I was looking for

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Acheteur Vérifié
purchased on 21/12/2020
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5 /5
★★★★★

Nothing to say

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Acheteur Vérifié
purchased on 06/02/2021
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5 /5
★★★★★

Easy navigation and beautiful images

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Acheteur Vérifié
purchased on 02/12/2020
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5 /5
★★★★★

Very good.

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Acheteur Vérifié
purchased on 11/01/2021
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5 /5
★★★★★

Very good service

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Acheteur Vérifié
purchased on 16/12/2020
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5 /5
★★★★★

Serious site. Order received quickly and on time. Very nice decanter, carefully packaged. Very satisfied with my purchase from l'atelier du vin.

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Acheteur Vérifié
purchased on 22/11/2020
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5 /5
★★★★★

I love browsing this site because the products are so chic and classy. A real pleasure.

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Acheteur Vérifié
purchased on 31/12/2020
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5 /5
★★★★★

Quick handling of my order, deadline met. Small gift included in the order, which is always a pleasure. I'd recommend it.

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Acheteur Vérifié
purchased on 28/11/2020
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5 /5
★★★★★

Very well explained, very practical

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Acheteur Vérifié
purchased on 30/11/2020
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5 /5
★★★★★

Reliable, fast and accurate salesperson

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Acheteur Vérifié
purchased on 29/11/2020
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5 /5
★★★★★

Order processed very quickly and items conform to specifications. Site navigation is simple and efficient.

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Acheteur Vérifié
purchased on 23/11/2020
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5 /5
★★★★★

Fast

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Acheteur Vérifié
purchased on 27/11/2020
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5 /5
★★★★★

Aaaa

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Acheteur Vérifié
purchased on 27/11/2020
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5 /5
★★★★★

Fast delivery

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Acheteur Vérifié
purchased on 23/11/2020
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5 /5
★★★★★

Very satisfied.

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Acheteur Vérifié
purchased on 16/11/2020
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5 /5
★★★★★

No worries, everything is impeccable!

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Acheteur Vérifié
purchased on 20/11/2020
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5 /5
★★★★★

Received on time, even the evening before.

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Acheteur Vérifié
purchased on 18/11/2020
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5 /5
★★★★★

Fast, trouble-free, precise - from order to delivery

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Acheteur Vérifié
purchased on 14/11/2020
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5 /5
★★★★★

No problem, fast delivery and products in excellent condition

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Acheteur Vérifié
purchased on 17/11/2020
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5 /5
★★★★★

Customer service is super responsive to questions. First order placed on Monday, delivery received in just 2 days in perfect condition. The order was complete and very well packaged! Thank you L'Atelier du vin - I'm delighted to find excellent quality accessories made in France and will definitely be ordering again soon.

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Acheteur Vérifié
purchased on 17/11/2020
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5 /5
★★★★★

Delighted with the purchase Perfect service and communication

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Acheteur Vérifié
purchased on 08/11/2020
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5 /5
★★★★★

Very fast

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Acheteur Vérifié
purchased on 09/11/2020
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5 /5
★★★★★

It was to replace the same item that I had had for years but which broke after good and loyal service. Everything was perfect!

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Acheteur Vérifié
purchased on 09/11/2020
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5 /5
★★★★★

Very good.

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Acheteur Vérifié
purchased on 05/11/2020
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1 /5
★☆☆☆☆

I ordered the corkscrew on October 29, as a gift for someone of value to me, the recipient received it on November 6 and not within 48 hours. He received the corkscrew almost with full of cracks. I contacted customer service and they told me they couldn't do anything unless the recipient returned the corkscrew, although I made it clear that: 1- I no longer have contact with the recipient, 2- it's not ethical to tell someone to return a gift (I sent the photo of the corkscrew to customer service, since the recipient sent it to thank me) and the cracks are clear. Thanks for the service.

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Acheteur Vérifié
purchased on 29/10/2020
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Answer from L’Atelier du Vin
Dear Madam, Thank you for your order and for taking the time to write us these words. To come back to your case, it was entirely taken care of in due time by our customer service department. Indeed, you sent us a picture showing the defects on the corkscrew. As the corkscrew had been sent new and without scratches, we believe that it was a result of mishandling when unpacking the package, and that the corkscrew had fallen out. We offered to send a replacement corkscrew to your addressee, but to do this we had to receive the return of the first shipment. We would also like to inform you that we cannot be held responsible for the delivery times of our logistics partners (in this case Colissimo), due to the current situation and the occasional delays that may occur in deliveries.
Please do not hesitate to contact our customer service team,
4 /5
★★★★☆

Nothing to report

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Acheteur Vérifié
purchased on 27/10/2020
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5 /5
★★★★★

Very professional and I got a little gift so I'm happy.

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Acheteur Vérifié
purchased on 21/10/2020
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5 /5
★★★★★

Wide selection

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Acheteur Vérifié
purchased on 19/10/2020
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5 /5
★★★★★

Plenty of choice, for all budgets. Fast delivery and quality products.

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Acheteur Vérifié
purchased on 20/10/2020
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5 /5
★★★★★

I had the opportunity to speak directly to the head of "L'Atelier du Vin" by e-mail, and he was extremely courteous and accommodated my request to the best of his ability.

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Acheteur Vérifié
purchased on 15/10/2020
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