English
★★★★★
based on 791 reviews published
Summary of reviews
The online store "L'Atelier du Vin" is celebrated for its beautiful and high-quality products, which consistently exceed customer expectations. Many customers noted that items such as corkscrews and glasses not only look stunning but also perform exceptionally well, enhancing their wine experience. The delivery service is highlighted for its speed and reliability, with numerous reviews mentioning prompt shipping times and careful packaging that ensures items arrive in perfect condition.
Latest neutral customer reviews
I am satisfied with the product. However, I am not satisfied with the shipping charges and then duties and taxes when received. They represent almost a 50% markup on the price of the product. In Canada typically shipping is free. Thank you. MIchael
Package wrapped carelessly (too slack). one of the packages arrived crushed
Product as described but delivered bent Not possible to put it on a wall Product returned and refunded
Professional purchase electric wine pump that really lacks performance for pro use, is it the design or this machine that lacks performance to see?
No information about the end of the preparation and delivery of the parcel
Delivery was really bad. I had to contact customer service and they basically told me to call the local post office. I got the items 4 weeks later...
Disappointed by the packaging I had chosen with gift wrapping the gift is badly wrapped scotch apparent, folding poorly done I had to redo the packaging paid 4 euros for nothing.
Very nice site, but a little poor compared to the products on offer.
I only received the coupon code for newsletter registration after ordering.
Customer service that asks for the invoice for an item you're trying to get repaired, minimum service. Damage
24 days for shipping
I am disappointed by the fact that I paid 10€ for an engraving of initials on a metal corkscrew and that the engraving arrives... on the box. It's not mentioned anywhere, which is a real disappointment for me.
Not necessarily rich, but good.
A little difficult to place a first order...
The site is very pleasant but missing information meant that I did not order a product that met my expectations. It's not easy to return a product.
No information on the size of the product, tasting glasses that have changed size and very less beautiful quality. They seem very fragile. Two out of four were chipped