Le caveau de santenay is praised for reliable and attentive service, with detailed, helpful advice from knowledgeable staff and owners who communicate clearly over the phone, guiding choices and ensuring orders are well handled. Customers consistently highlight a well curated selection of wines, including local Burgundy options and other regions, with strong packaging and fast, dependable delivery. The experience is described as professional, friendly, and supportive, with responsive after-sales care and flexible assistance that enhances satisfaction across multiple orders. Overall, the store is seen as a trustworthy destination offering timely delivery, careful shipping, and a warm, expert customer service environment.
All reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Tres bien/recommendable! Very good choices of wines. Excellent service with shipping within 2 days!
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Guillaume.
A
Acheteur Vérifié
Rating: 5 out of 5
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback and enjoy these beautiful bottles. Guillaume.
A
Acheteur Vérifié
Rating: 5 out of 5
Top!
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Guillaume
A
Acheteur Vérifié
Rating: 4 out of 5
Very fast and perfect delivery, however delivery charges not covered for large orders, a little disappointing.
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Guillaume
A
Acheteur Vérifié
Rating: 4 out of 5
Good follow-up. Delivery very late, but explained.
Translated reviews
Response from Le caveau de santenay
Hello Sir, Thank you for your feedback and sorry again for the late delivery. Guillaume
A
Acheteur Vérifié
Rating: 5 out of 5
Very good advice on the choice of wine in relation to my expressed taste.
Translated reviews
Response from Le caveau de santenay
Hello Sir and thank you for your feedback. Bonne dégustation. Guillaume.
A
Acheteur Vérifié
Rating: 4 out of 5
delivered very fast it's syper If you have a catalog / order form it would be perfect for 2024
Translated reviews
Response from Le caveau de santenay
Hello Sir and thank you for your feedback. For the catalog, just ask me and I'll send it to you by e-mail. Bonne dégustation. Guillaume.
A
Acheteur Vérifié
Rating: 5 out of 5
Very good service, reliable Thank you Transport a little expensive
Translated reviews
Response from Le caveau de santenay
Hello Hanna, Thank you for your feedback and enjoy the tasting. Guillaume.
A
Acheteur Vérifié
Rating: 5 out of 5
Quick delivery, very good assortment, fair prices.
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback , have a nice degustation. Guillaume.
A
Acheteur Vérifié
Rating: 4 out of 5
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Guillaume
A
Acheteur Vérifié
Rating: 4 out of 5
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Guillaume
A
Acheteur Vérifié
Rating: 5 out of 5
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Guillaume.
A
Acheteur Vérifié
Rating: 5 out of 5
Their reactivity
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback and enjoy the tasting. Guillaume.
A
Acheteur Vérifié
Rating: 5 out of 5
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Guillaume.
A
Acheteur Vérifié
Rating: 5 out of 5
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Guillaume
A
Acheteur Vérifié
Rating: 4 out of 5
I appreciated the quality of the packaging and the respect of the delivery time. As it is, this product is in the cellar and will be tasted within three months.
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback and enjoy the tasting. Guillaume
A
Acheteur Vérifié
Rating: 5 out of 5
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Guillaume
A
Acheteur Vérifié
Rating: 5 out of 5
Very good choice of Burgundy wines.
Translated reviews
Response from Le caveau de santenay
Thank you Mathieu for your feedback and enjoy the tasting. Guillaume
A
Acheteur Vérifié
Rating: 5 out of 5
Fast delivery, fair price and very careful packaging
Translated reviews
Response from Le caveau de santenay
Thanks for your feedback Guillaume
A
Acheteur Vérifié
Rating: 5 out of 5
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Guillaume
A
Acheteur Vérifié
Rating: 5 out of 5
SUPER!
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback and enjoy the tasting. Guillaume
A
Acheteur Vérifié
Rating: 4 out of 5
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Guillaume
A
Acheteur Vérifié
Rating: 5 out of 5
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Bonne degustation. Guillaume
A
Acheteur Vérifié
Rating: 5 out of 5
I would emphasize the product range, and the good service.
Translated reviews
Response from Le caveau de santenay
Thank's Niels for your feedback. See you next time in SANTENAY Guillaume
J
Jacky M.
Rating: 5 out of 5
following a purchase from 15/12/2022
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Best wishes for the festive season. Guillaume
P
Pavel T.
Rating: 5 out of 5
following a purchase from 17/11/2022
Translated reviews
Response from Le caveau de santenay
Thank you for your feed back. Enjoy. Guillaume
F
Frederik H.
Rating: 5 out of 5
following a purchase from 09/12/2022
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Guillaume
P
Peter L.
Rating: 5 out of 5
following a purchase from 15/12/2022
tRES BIEN!! SERVICE AND QUALITY!
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Happy holidays. Guillaume.
Z
Zia H.
Rating: 5 out of 5
following a purchase from 13/11/2022
I desperately searched for a Chassagne Montrachet that was in stock at Le Caveau. As I live abroad, I was a little hesitant to order, but I shouldn't have been, as the order and delivery were made in record time and with the utmost professionalism. I'm waiting for Le Caveau to recommend wines based on my order so I can use them again!
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback and don't hesitate to contact me by e-mail or telephone if you need any further information. Enjoy these wines and happy holidays to you.
M
Mirela O.
Rating: 5 out of 5
following a purchase from 07/12/2022
Everything perfect
Translated reviews
Response from Le caveau de santenay
Thank you for your feed back. Have a nice taste Guillaume
A
Acheteur Vérifié
Rating: 5 out of 5
Thanks Guillaume Always available and (very) good advice.
Translated reviews
Response from Le caveau de santenay
Thank you Olivier for your feedback and enjoy. Guillaume
A
Acheteur Vérifié
Rating: 5 out of 5
The wines are good, the price is fair and the delivery is empty.
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Guillaume
A
Acheteur Vérifié
Rating: 5 out of 5
Everything was perfect: Communication fast, parcel well wrapped!
Translated reviews
Response from Le caveau de santenay
Thank you for your feed back. Have a nice taste. Guillaume
A
Acheteur Vérifié
Rating: 5 out of 5
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Bonne dégustation. Guillaume
A
Acheteur Vérifié
Rating: 5 out of 5
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Guillaume.
A
Acheteur Vérifié
Rating: 5 out of 5
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Guillaume.
A
Acheteur Vérifié
Rating: 4 out of 5
The transportcost is quite high, the rest is perfect.
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Guillaume
A
Acheteur Vérifié
Rating: 5 out of 5
Very professional
Translated reviews
Response from Le caveau de santenay
Thank you and see you soon at the cellar. Guillaume
A
Acheteur Vérifié
Rating: 5 out of 5
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Bonne dégustation. Guillaume
A
Acheteur Vérifié
Rating: 5 out of 5
Availability and efficient delivery. Thank you
Translated reviews
Response from Le caveau de santenay
Thank you for your feedback. Bonne degustation. Guillaume
We use cookies for audience measurement and improving user experience.
English 
Français 