9.1/10
★★★★★
based on 162 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Hello Sir, We are sorry to read your message. However, we have checked your delivery status and it is noted as 'delivered'. Can you confirm this? Please feel free to contact our customer service if this is not the case. Have a nice day, The team at Le Choix des Bébés

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Florian L.
purchased on 07/04/2024
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Answer from Le Choix des Bébés
Clear and precise description of the items, I recommend.
1 /5
★☆☆☆☆

Hello, Thank you for your message and we apologize for your experience. Can you please describe what exactly happened? Thank you in advance, Marine for Le Choix des Bébés

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Marco M.
purchased on 04/02/2024
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Answer from Le Choix des Bébés
Order processed quickly. Fast delivery. Nothing to complain about. I recommend this site.
1 /5
★☆☆☆☆

Hello, We are sorry to read your disappointment regarding our mattresses. The closure of our mattresses is intentionally without a pull tab, in order to best protect your baby and comply with current safety standards. You can use a paperclip to remove the cover from your mattress. We hope to see you again very soon at Le Choix des Bébés, Marine for Le Choix des Bébés

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Anne B.
purchased on 27/01/2024
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Answer from Le Choix des Bébés
The item is disappointing compared to my expectations.
1 /5
★☆☆☆☆

I encountered a problem, someone replied to me on the day to ask for clarifications, I immediately sent all the elements and since more than a week no sign of life! Despite my 3rd follow-up! The solution is simple: I buy a removable product, this one is clearly stuck at the closure, I am waiting for an exchange. This response time and this lack of decision-making is unacceptable. I am giving birth in 2 weeks, I would like to have a mattress for my baby!

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Lise L.
purchased on 07/09/2023
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1 /5
★☆☆☆☆

Delivery more than 20 minutes from my home!

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Acheteur Vérifié
purchased on 04/07/2022
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Answer from Le Choix des Bébés
Hello, Your pickup point refused the package, the carrier did their best to find a new one in your district. We completely understand that this change is not the most convenient. We wish you a very good day, The Le Choix des Bébés team
1 /5
★☆☆☆☆

I have trouble finding my way around the site.

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Acheteur Vérifié
purchased on 15/06/2022
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Answer from Le Choix des Bébés
Hello, We are sorry that you did not find the baby choice site clear enough. Please know that our customer service is available by phone at 02 41 31 17 59 to help you choose your items and use the site.
1 /5
★☆☆☆☆

Very disappointed.

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Acheteur Vérifié
purchased on 23/04/2021
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Answer from Le Choix des Bébés
Hello dear customer, We would like to have more details about your review regarding the climate-controlled mattress from Tinéo. What did you dislike? Do you not appreciate the quality? Was there a defect in your product? Best regards The team from Baby Choices