9.1/10
★★★★★
based on 162 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

Overall good, but very disappointed with my purchase

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Anne C.
purchased on 19/05/2024
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Answer from Le Choix des Bébés
Hello, We are sorry to hear about your disappointment! Can you please tell us more? Thank you in advance for your feedback, Marine from Le Choix des Bébés
3 /5
★★★☆☆

The cushion is well designed. But advertised as gray/white reversible, the interest of reversibility is seen in the fact that one side is gray and the other white, however all sides are gray. Either you made a mistake in the delivery, or your communication in the product presentation needs to be improved to better understand the product design (see your photo below which shows one gray side and the other white). Best regards,

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Sophie B.
purchased on 27/05/2024
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Answer from Le Choix des Bébés
Hello Madam, I sincerely apologize for this confusion. I will inform our customer service and we will get back to you very soon with a solution to your issue. Could you please provide me with your order number? Thank you in advance!
2 /5
★★☆☆☆

Hello, We are sorry to read your disappointment. Please let us know what disappointed you and on which product, so that we can improve! We hope to see you again very soon at Le Choix des Bébés, Marine for Le Choix des Bébés

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Isabelle Anne C.
purchased on 27/01/2024
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Answer from Le Choix des Bébés
Everything was perfect.
3 /5
★★★☆☆

Hello, Thank you for your feedback, which we take into consideration. We are doing our best to expand our product ranges and we hope to offer you new products soon 🙂 We hope to see you again very soon at Le Choix des Bébés! Marine for Le Choix des Bébés

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Anais M.
purchased on 10/01/2024
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Answer from Le Choix des Bébés
Great, thank you!
3 /5
★★★☆☆

Everything went well.

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Jennifer R.
purchased on 02/12/2023
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3 /5
★★★☆☆

Order conforms. Perfect purchase. Too bad the GLS delivery service is not up to par

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Charlotte A.
purchased on 31/05/2023
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3 /5
★★★☆☆

I paid for express delivery in 24/48 hours and the package arrived much later

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Acheteur Vérifié
purchased on 29/07/2022
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3 /5
★★★☆☆

Good item. However, 24/48h delivery not respected. Delivery problem but no one informs. Proposal to receive a discount code only if I ask for it.

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Acheteur Vérifié
purchased on 10/05/2021
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2 /5
★★☆☆☆

No response, for now, to my request.

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Acheteur Vérifié
purchased on 21/04/2021
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Answer from Le Choix des Bébés
Hello, We replied to you on 04/23/21 and forwarded your request to our quality service along with the photos provided. We will get back to you very quickly. Best regards
2 /5
★★☆☆☆

Very poor quality to price ratio.

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Acheteur Vérifié
purchased on 13/03/2021
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Answer from Le Choix des Bébés
Hello, Can we have more details about your comment? It seems that you are not satisfied with your purchase of our Multirelax gray/stars sponge and we would like to know what you did not appreciate regarding the quality-price ratio? Best regards
3 /5
★★★☆☆

No news about the delivery, product sent to another recipient than me. I don't know if the product has been delivered!!???

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Acheteur Vérifié
purchased on 19/02/2021
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Answer from Le Choix des Bébés
Hello, Following our exchanges where we were able to prove to you that you had received all the necessary emails for order tracking, I would like to ask Verified Reviews to remove this review. As you indicated in your last email, this review corresponded to your impression at the time. I am delighted to have been able to communicate with you. Best regards
3 /5
★★★☆☆

We had to manage on our own to track our order, no website or correspondence with the company for 15 days.

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Acheteur Vérifié
purchased on 17/01/2021
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