English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
A
Rating: 5 out of 5
careful shipment, nothing broken. top thanks.
Translated reviews
Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 376 published reviews
Summary of reviews
Le Comptoir de Mathilde consistently delivers fast and reliable service, with multiple mentions of quick ordering and swift delivery, and parcels arriving in very good condition due to careful packaging and protective measures like ice packs and insulated bags. Customers highlight the care in packaging that preserves freshness and safeguards products during heat, including refrigerated packaging for chocolates and cold pockets to maintain quality. Product quality is a clear strength, with praise for tasty, original items, well-preserved chocolates, and convenient gifts, along with proactive, responsive customer service noted in after-sales support and problem resolution. Overall, shoppers describe a dependable shopping experience with well-packaged, fresh, and varied offerings.
All reviews
A
Rating: 5 out of 5
Very well packaged. Fast and careful shipping. Very nice presentation. Perfect as a gift.
Translated reviews
A
Rating: 5 out of 5
super fast very well packed
Translated reviews
A
Rating: 4 out of 5
Very good, accessible site. On the other hand, little information on the tracking of the package (for organization on the date of delivery for the receipt of the package) and disappointed with the expected delivery time of 4 to 5 days, but was delivered 8 days after ordering.
Translated reviews
A
Rating: 5 out of 5
fast delivery and product as ordered
Translated reviews
A
Rating: 5 out of 5
I love this store! Very fast delivery and very well packaged products
Translated reviews
A
Rating: 5 out of 5
Great!
Translated reviews
A
Rating: 5 out of 5
I love this house, everything is good!
Translated reviews
A
Rating: 5 out of 5
The site is very well done, fast delivery and intact, more than satisfied with my purchases!
Translated reviews
A
Rating: 5 out of 5
Delicious products and top-notch service
Translated reviews
A
Rating: 5 out of 5
Site very easy to use - I put all the products in my wish list and after my quantities and hop to the shopping cart. Super-fast delivery in less than 3 days. Usually, I always go to a boutique in Paris or Brussels - but in this year of 2020, the crisis has forced me to look at the internet as an alternative for Christmas gifts. I highly recommend it.
Translated reviews
A
Rating: 4 out of 5
The fabric bag had a very unpleasant smell (musty?) I had to wash it and of course the design faded a bit. Otherwise, the advent calendar is great, my son is drooling in front of it while waiting for december 1st.
Translated reviews
A
Rating: 5 out of 5
Very clear and pleasant to browse!
Translated reviews
A
Rating: 4 out of 5
It's a pity that some products aren't available or the date of availability communicated... (spread in large jars, praliné....) On the other hand, the products are extremely well packaged and protected for shipping. Never any breakage, very reliable and quality delivery service.
Translated reviews
A
Rating: 5 out of 5
Perfect from order to delivery. The chocolate spread is a real delight, it's been a long time since I've eaten such tasty chocolate. I recommend their products
Translated reviews
A
Rating: 5 out of 5
First order and not the last!
My parcel arrived very well packaged and in a very short time. Lots of choice on the site, which makes you want to try everything!
Translated reviews
My parcel arrived very well packaged and in a very short time. Lots of choice on the site, which makes you want to try everything!
A
Rating: 5 out of 5
Fast and careful delivery. Very well packaged, I recommend! The products are great too.
Translated reviews
A
Rating: 4 out of 5
It took me a while to find the products I'm used to getting in the store.
Translated reviews
A
Rating: 5 out of 5
Very nice site! Responsive ordering, fast delivery! And great products. Thank you!
Translated reviews
A
Rating: 2 out of 5
The chocolate bar arrived broken.
Translated reviews
Response from Le Comptoir de Mathilde
Hello Mr. HURTEAU, We sincerely apologize for your broken tablet when we received your parcel. We do our utmost to pack each product in the best possible way to avoid transport-related problems. Please do not hesitate to contact our customer service department, so that we can make the necessary arrangements for your tablet. Thank you, The Comptoir de Mathilde team.
A
Rating: 4 out of 5
Site: choice, payment navigation very good Delivery: the deliveryman left the parcel in the entrance of the building. Parcels: products very well packaged.
Translated reviews
A
Rating: 4 out of 5
Everything was well packed! Delivery was fast. Niquel RAS
Translated reviews
A
Rating: 4 out of 5
very good except for a leaky terrine.
Translated reviews
A
Rating: 5 out of 5
I'm delighted with my calendar, it's great, and I can't wait for December 1st!
Translated reviews
A
Rating: 5 out of 5
I ordered a gift and the delivery went well, the person was delighted.
Translated reviews
A
Rating: 5 out of 5
Thank you very much. The order was very well packaged and the pot made the trip without being broken.
Translated reviews
A
Rating: 5 out of 5
Fast delivery, well packaged products, not yet tested the products.
Translated reviews
A
Rating: 5 out of 5
Very good quality products. Received on time with handwritten note in beautiful handwriting!
Translated reviews
A
Rating: 4 out of 5
Good product, easy-to-use website.
Translated reviews
A
Rating: 5 out of 5
Very good site with choice
Translated reviews
A
Rating: 5 out of 5
my order arrived in a perfectly sealed and protected parcel
Translated reviews
A
Rating: 5 out of 5
Very good order received quickly very well packaged And delicious chocolates to enjoy
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
I am delighted with my order. The product was carefully packaged and delivered on time. I can't wait to open my first door! Thank you
Translated reviews
A
Rating: 5 out of 5
PERFECT
Translated reviews
A
Rating: 3 out of 5
The navigation was rather simple but could be reviewed, and the delivery was fast. The parcel was very well protected and there was no breakage.
Translated reviews
A
Rating: 4 out of 5
Nickel except for one broken cup despite really good packaging
Translated reviews
A
Rating: 3 out of 5
The main drawback is the price of delivery (exorbitant).
Translated reviews
A
Rating: 5 out of 5
I had this parcel sent to a geographically distant member of my family. It arrived at just the right time, very careful packaging, I hear, and top products! Easy to use site, especially at this time of year, to spoil those you love!
Translated reviews
A
Rating: 5 out of 5
Excellent
Translated reviews