9.8/10
★★★★★
based on 733 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Package delivered to another pickup point and not close to home.

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Severine C.
purchased on 28/10/2025
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1 /5
★☆☆☆☆

Order still not received

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Nicolas Ou Christelle L.
purchased on 11/10/2025
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1 /5
★☆☆☆☆

I found lots of insects in my rabbit's hay even before I opened it, there were some on the bag. I contacted customer service but nothing was done...

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Lou-ann B.
purchased on 06/09/2025
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1 /5
★☆☆☆☆

Package not received

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Philippe M.
purchased on 21/06/2025
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1 /5
★☆☆☆☆

Broken package received, no response to my email

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Antoinette G.
purchased on 12/06/2025
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1 /5
★☆☆☆☆

Problem with an unresolved product

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Pierre C.
purchased on 14/03/2025
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1 /5
★☆☆☆☆

There was an error with the order, or maybe I made a mistake....

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Anne C.
purchased on 07/02/2025
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1 /5
★☆☆☆☆

Order not received as expected, and unsatisfactory feedback from customer service

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Julien B.
purchased on 15/12/2024
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1 /5
★☆☆☆☆

The product conforms but the box in the parcel was totally exploded with granules in the cardboard and pieces of plastic in the food.

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Thierry H.
purchased on 21/11/2024
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