/10
★★★★★
based on 2182 reviews published
★★★★★
based on 2182 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I thought I would receive the Chantelle milk with mimosa and jojoba and I received the one with grayish rose.
Christian D.
purchased on 30/07/2025
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Answer from Les Bénédictines de Chantelle
Hello Christian,
Thank you for taking the time to share your feedback. We are sorry to hear that your order did not meet your expectations. In an effort to be more environmentally friendly and our desire to eliminate colorants, the formulation of our milk has been modified. Nevertheless, the quality of the composition remains the same. Please feel free to contact us directly to resolve this issue.
Best regards,
The Chantelle Benedictines team
Thank you for taking the time to share your feedback. We are sorry to hear that your order did not meet your expectations. In an effort to be more environmentally friendly and our desire to eliminate colorants, the formulation of our milk has been modified. Nevertheless, the quality of the composition remains the same. Please feel free to contact us directly to resolve this issue.
Best regards,
The Chantelle Benedictines team
1
/5
★☆☆☆☆
I wanted to order a night cream in addition to benefit from free shipping but it didn't work, so I settled for the cream for dry skin.
Ginette B.
purchased on 03/06/2025
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Answer from Les Bénédictines de Chantelle
Hello Madam, indeed the offered pickup point was from €50 including tax of order. The set of body creams on promotion at €18 with the night cream totaled €47.60, so below the threshold.
1
/5
★☆☆☆☆
Very good
Isabelle F.
purchased on 10/12/2023
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1
/5
★☆☆☆☆
Wrong
Acheteur Vérifié
purchased on 06/12/2020
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