9.8/10
★★★★★
based on 1823 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
I had an allergic reaction to the 2 creams ordered
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Chagot P.
purchased on 18/03/2025
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3 /5
★★★☆☆
Cologne doesn't last long enough.
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Sylvie Z.
purchased on 16/03/2025
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3 /5
★★★☆☆
Products and speed: TB Disappointed by the packaging: one in polycarbonate instead of glass. The second in plastic. Cardboard overwrapping very large in relation to the contents of the shipment.
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Ch D.
purchased on 07/08/2023
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3 /5
★★★☆☆
It was to offer, unfortunately the boxes of each lotion were deformed because the bottles are higher than the box... Not serious...
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Bernadette S.
purchased on 03/07/2023
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3 /5
★★★☆☆
Good response from the sales department despite the failure of the Chronopost delivery service.
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Acheteur Vérifié
purchased on 16/02/2023
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3 /5
★★★☆☆
I agree with rating but I don't appreciate the obligation to give an opinion.
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Acheteur Vérifié
purchased on 12/05/2022
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3 /5
★★★☆☆
A product ordered was not included in the delivery because it was sold out, even though it was in stock on the website.
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Acheteur Vérifié
purchased on 05/03/2022
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2 /5
★★☆☆☆
Poor hydration
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Acheteur Vérifié
purchased on 23/10/2021
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3 /5
★★★☆☆
It would be good to specify where the products come from when they don't come from france
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Acheteur Vérifié
purchased on 19/03/2021
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3 /5
★★★☆☆
I had a delivery problem with the Post Office: I received an SMS message saying that the delivery had been made, but I couldn't find the parcel in my letterbox. I had to alert the post office and fill in a claim form. Later that day, I discovered that the parcel had finally been delivered. I realized that the driver had probably flashed the parcel as he was leaving the lorry when he started his round, so his text message had gone off before he'd dropped off the parcel. I find this very disturbing and have wasted time trying to "find" my parcel. The Post Office should be warned, as I was, not to notify customers until the parcel has been physically deposited in the box.
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Acheteur Vérifié
purchased on 11/01/2021
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3 /5
★★★☆☆
I am satisfied with my order as usual but I regret that there is no loyalty sheet to stick the points.
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Acheteur Vérifié
purchased on 02/01/2021
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3 /5
★★★☆☆
I used to buy this product in 250ml bottles at the Anduze monastery at almost half the price.
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Acheteur Vérifié
purchased on 03/06/2020
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3 /5
★★★☆☆
The large bag of custard was torn open in the parcel and smelled of the letter carrier's car
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Acheteur Vérifié
purchased on 13/08/2020
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3 /5
★★★☆☆
The day cream does not suit me ... dries too quickly and therefore makes my face dry too and an unpleasant impression The deodorant seems ineffective ... Sorry
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Acheteur Vérifié
purchased on 02/07/2020
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