Customer reviews of Les Nicolettes

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 3 274 published reviews
5 3 080 94% 4 129 4% 3 44 1% 2 12 0% 1 9 0%

Summary of reviews

Les Nicolettes consistently delivers visually striking pieces with thoughtful design and varied options, including interchangeable charms and colorful finishes that many reviews highlight as delighting wearers and admirers alike. The shipping experience stands out for speed, careful handling, and reliable delivery, with multiple mentions of fast dispatch, careful packaging, and on-time or prompt reshipments when needed. Customer service is repeatedly praised for responsiveness and attentiveness, with examples of helpful, friendly support and professional handling of inquiries and orders. The product quality and aesthetics are repeatedly described as beautiful, well-made, and age-appropriate for children and teens, with numerous mentions of durable construction and lovely finishes that enhance everyday wear.

Reviews 2 and 3 stars

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Laure C.
Rating: 2 out of 5
following a purchase from 02/04/2025
I did not receive the ordered colors, unless I am mistaken
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Response from Les Nicolettes
Hello Laure,

Thank you for your message, and sorry if there was an error in the order!

Feel free to get back to us, we are here for that and we offer 4 ways to contact us right here:
https://www.lesnicolettes.com/pages/contactez-nicolette

We can either send you the correct colors, or arrange an exchange or a refund, whichever you prefer

See you soon,
Lucie
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Emilie P.
Rating: 2 out of 5
following a purchase from 27/03/2025
Disappointed with my "champagne" color charms, there is a majority of white glitter, I didn't imagine that when I saw them on the site.
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Response from Les Nicolettes
Hello Émilie,

Indeed, there is white glitter because you ordered the Ivory Champagne Tiaré charms — it is therefore a mix of champagne and white glitter.

Feel free to get back to me if you would like to exchange for the Champagne Tiaré charms or any other model :)

Thank you very much for your order and have a great day,
Lucie
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Lise L.
Rating: 3 out of 5
following a purchase from 17/02/2025
Very satisfied with my order, very beautiful product, I will quickly place another order 😁😉👍
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Hulya S.
Rating: 2 out of 5
following a purchase from 19/02/2025
I'm really disapointed by the quality of the mettalic part of the earring and the heart shaped pieces cant be used with ring (is there a compatibility problem ?)
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Elke R.
Rating: 3 out of 5
following a purchase from 11/02/2025
De hartjes kunnen niet in de hangertjes van de andere oorbellen
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Patricia D.
Rating: 3 out of 5
following a purchase from 25/01/2025
I find the curls a bit too thick.
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Nathalie L.
Rating: 3 out of 5
following a purchase from 09/01/2025
Disappointed by the pearly champagne color which is too light I haven't put them on yet
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Clemence C.
Rating: 3 out of 5
following a purchase from 08/01/2025
One of the two pairs is very hard to close The stem is slightly offset from the hole
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Laurie L.
Rating: 2 out of 5
following a purchase from 17/12/2024
I didn't receive the earrings I ordered...
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Response from Les Nicolettes
Hello Laurie,

First of all, thank you very much for your order :)

I've just seen your review, which curls did you receive? Instead of which ones?

We'll send you back the right ones, of course :)

Don't hesitate to come back to us, we offer 4 ways to contact us for that :)

https://www.lesnicolettes.com/pages/contactez-nicolette

Thank you and have a nice day,
Lucie
C
Christopher D.
Rating: 3 out of 5
following a purchase from 10/12/2024
Product conforms to order. There is no notice of shipment or tracking of the package, which in my opinion is mandatory. Sincerely, Christopher
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Response from Les Nicolettes
Hello Christopher,

First of all, thank you very much for your order :)

I'd like to come back to you following your review :)

You have indeed received 2 emails on this address [email protected], one being the order confirmation and the second the shipping confirmation email with the tracking link :)

Unfortunately, they must have slipped into your spam folder :)

Thank you and have a nice day,
Lucie
M
Marie Françoise E.
Rating: 3 out of 5
following a purchase from 06/12/2024
Pretty earrings, too bad they don't come in a gift bag.
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Response from Les Nicolettes
Hello Marie-Françoise,

First of all, thank you very much for your order! 😊

As indicated in the shopping cart step, you need to specify that it's for a gift so that our teams can prepare your order in gift mode.

Thank you and have a nice day,
Lucie
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Bella C.
Rating: 3 out of 5
following a purchase from 25/11/2024
No complaints
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Response from Les Nicolettes
Hello Bella :) First of all, thank you very much for your order :) Then, don't hesitate to come back to us, we offer 5 ways to contact us, our only goal is the satisfaction of our customers :) We can change your pair of creoles or send you a return label for a refund :)
Thank you and have a nice day, Thomas
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Laetitia L.
Rating: 3 out of 5
following a purchase from 17/11/2024
I thought the colors were pretty but I'm a bit disappointed with the rendering - it's a bit too big for me.
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Response from Les Nicolettes
Hello Laetitia :) First of all, thank you very much for your order :) Then, don't hesitate to come back to us, we offer 5 ways to contact us, our only goal is the satisfaction of our customers :) We can change your charms or send you a return label for a refund :)
Thank you and have a nice day, Thomas
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Florence V.
Rating: 3 out of 5
following a purchase from 15/11/2024
I thought the flower would be smaller
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Response from Les Nicolettes
Hello Florence :) First of all, thank you very much for your order :) Then, don't hesitate to come back to us, we offer 5 ways to contact us, our only goal is the satisfaction of our customers :) We can change your pair of earrings or send you a return label for a refund :)
Thank you and have a nice day, Thomas
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Tamara C.
Rating: 2 out of 5
following a purchase from 13/10/2024
Nice look but quality is poor, gold color is leaving after only a few days.
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Clea D.
Rating: 3 out of 5
following a purchase from 10/08/2024
Mixed opinion, considering the price... the clip doesn't hold well in the hair.
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