English
★★★★★
based on 2661 reviews published
Summary of reviews
The online store "Les Jardins de la Comtesse" is highly regarded for its exceptional product quality, particularly noted in items such as the picnic baskets and tableware, which customers describe as beautifully crafted and meeting their expectations. The fast and reliable delivery service is frequently praised, with many orders arriving quickly and in excellent condition, ensuring that customers receive their purchases promptly. Additionally, the customer service stands out for its responsiveness and professionalism, making the shopping experience smooth and enjoyable.
Latest customer reviews
Perfect, order delivered very quickly to the right address, items conform and perfect, this is the second time I order and I am not disappointed. I recommend.
We sincerely thank you for your warm feedback and are delighted to learn that your experience with "Les Jardins de la Comtesse" met your expectations. Your satisfaction and recommendation are our greatest rewards.
The team at Les Jardins de la Comtesse
Very happy with the article, very good quality, I recommend
We sincerely thank you for your flattering review. We are delighted to learn that the item met your expectations and hope to see you again soon on our site.
The team at Les Jardins de la Comtesse
Very beautiful high-quality basket. I am totally thrilled and the delivery was super fast. I will gladly order here again
Delivery on time announced. A defective item (chipped plate) sent as a replacement the same day.
Thank you very much for your positive feedback!
Your satisfaction is our priority, and your feedback motivates us to constantly improve.
The team at the Countess's Gardens
Very good product
Beautiful basket!
Reliable and precise in the order
No delay for the order received very quickly.
Perfect
No problem!
The plate received is not identical to those in the St Germain basket. It was to replace a broken one: I am a bit disappointed....
Delivery was fast, but the products disappointed me in terms of color, colors were dull, and there was a difference in color between the different items.
Very nice product. But disappointed because of a very bad surprise when I gave it as a gift... a piece of wicker had pierced the insulated part, damaging the plastic!!!! My friends kept it as they found it too complicated to return. As for me, I was very upset to have given this defective basket. Best regards,
Very fast and beautiful
I already knew the Jardins de la Comtesse from a basket purchase in 2022. Already satisfied at the time with the quality of the product, I renewed a purchase to complete the stock of glasses for this same basket. There was an error in the choice of dimensions of the glasses, but the handling was excellent and very efficient. I therefore recommend for the customer service in addition to the products themselves.
Everything went great.
Not great
I received broken plates on two occasions and I haven't even claimed.
I do not understand why I am asked for my opinion twice however, since I have not received a response to explain the origin of my remark, I reiterate
The shop is very easy to navigate, the pictures are accurate. The product convinces with its high quality. The delivery also took place within 3 working days, despite the transfer between France and Germany via Cronopost/dpd.
Very smooth and easy navigation Careful and fast delivery
Complete site where you can easily find what you are looking for
I still havent recieved my order after two weeks and are now starting to think this whole thing is a scam
Order received very quickly, item conforms to the description. I recommend this site.
Searching and selecting the item on the homepage was no problem. The delivery took place within a few working days.
Fast reception, quality items
I am continuing my collection and I am delighted with the products. Magnificent, bright, and practical.
Great and clear, large selection
I stumbled upon the website by chance and was positively impressed by the selection.
Great products carefully packaged for shipping.
Very pleasant site to visit. I was able to find items purchased last year.
Perfect order
Excellent product and very fast delivery
Fast delivery
Just perfect! Very good quality.
Clearly designed
SUPER PRO. SPEED. NO PROBLEM
A bit disappointed not by the basket which is very beautiful but the plates are small (dessert) and the cutlery, salt shaker, pepper shaker, and corkscrew feel cheap. Just because it's a case for 2 doesn't mean it's for playing at the diner.
At first, I wasn't sure if my order was taken into account because even though I received a confirmation, I had very little information about the delivery, etc. In the end, everything was fine and I received the order quickly but I had a moment of doubt.
I find this tableware pretty but a bit expensive.