★★★★★
based on 2336 reviews published
Latest negative customer reviews
I still havent recieved my order after two weeks and are now starting to think this whole thing is a scam
No advert indication to suggest that you would need to pay import duty before delivery as a result of which the product arrived about 10days later than the planned delivery for a birthday gift. The product is substandard and I speculate it is made in China - the handle detached on its first use!!!
Order received on time, but the quality of the wicker is very mediocre: it was already cracked in several places upon receipt. An email was sent with supporting photos within 24 hours of delivery, with no response to date. It is also impossible to reach them by phone to arrange a return. Non-existent after-sales service. I strongly advise against this purchase.
Low quality product, plate worthy of a child's toy tea set covered in very poor qualities and the closure with magnets, what can I say, a day already ruined.
I paid for an express order and did not receive the plates in the promised time!
So far I am still waiting for the purchase. Seur the transport service does not say where to go to pick it up. And I paid for home delivery.
I have not received my order
The blanket smells very bad.
Customer service is very poor. I have repeatedly complained about a plate with pictures via email, but unfortunately never received a response. The address [email protected] to which the complaint should be sent is unfortunately undeliverable. I then tried to send it to [email protected], but this email was also undeliverable and came back. Very unfortunate!!!
Quality niO - Chinese goods
As a UK customer I would not order from this website again. The order was poorly packaged and the wicker damaged in the corner of the basket.
Broken basket upon receipt awaiting a new one to be sent
Disappointed with my purchase of the MARINE basket which is gray inside, apparently conforms to the photos on the site
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I received the order today, December 15th. The five gourmet baskets included in the order are stained and have grease residues since some of the products, specifically a buffalo terrine and a small package of a type of chocolate cookies, were broken and spilled all over the packaging, causing a large part of the items to spoil. I think the original packaging could have been significantly improved, so I am disappointed.
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