9.6/10
★★★★★
based on 2336 reviews published

Latest customer reviews

5 /5
★★★★★

Fast and uncomplicated

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Kristina H.
purchased on 11/09/2024
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4 /5
★★★★☆

Very good; only flaw: the packaging!!! Difficult to give a gift with such packaging!!!

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Rania K.
purchased on 04/09/2024
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4 /5
★★★★☆

Ergonomic design with easy navigation. Quality product descriptions and images. The only downside is the presence of many out-of-stock products in spare parts, which is a weakness in after-sales service

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Marie L.
purchased on 08/09/2024
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4 /5
★★★★☆

Intuitive

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Barbara D.
purchased on 14/09/2024
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5 /5
★★★★★

Fast shipping, beautiful picnic basket - would love to do it again!

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Andrea S.
purchased on 10/08/2024
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4 /5
★★★★☆

Very clear site, lots of information about the products. It's a shame there are so many out-of-stock items (especially tablecloths, so you can't match a basket to a tablecloth)

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Frédéric P.
purchased on 05/09/2024
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4 /5
★★★★☆

Quick delivery

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Karolina G.
purchased on 28/08/2024
5 /5
★★★★★

Quality product. Perfect tracking. Excellent after-sales service. Delay from the carrier on delivery, express fees were refunded.

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Emmanuel R.
purchased on 03/09/2024
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4 /5
★★★★☆

-

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Michel M.
purchased on 02/09/2024
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5 /5
★★★★★

Very well-made site, fast delivery, careful packaging, I highly recommend +++++

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Genevieve L.
purchased on 03/09/2024
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1 /5
★☆☆☆☆

The blanket smells very bad.

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Anna K.
purchased on 01/09/2024
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5 /5
★★★★★

Elegance and practicality! I recommend!

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Sami E.
purchased on 01/09/2024
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5 /5
★★★★★

Perfect; arrived very quickly and very well packaged (I'm thrilled too...)

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Alain C.
purchased on 01/09/2024
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5 /5
★★★★★

Very good, fast and careful shipping.

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Rozenn P.
purchased on 30/08/2024
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5 /5
★★★★★

Satisfied with the quality and design

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Anton Zavodsky A.
purchased on 22/08/2024
5 /5
★★★★★

Very good

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Ursula S.
purchased on 29/08/2024
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5 /5
★★★★★

Great goods, fast delivery. Highly recommended

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Cornelia S.
purchased on 27/08/2024
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5 /5
★★★★★

First time and very pleasant surprise: no product. No bad surprise! To do again. Thank you

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Marina S.
purchased on 20/08/2024
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4 /5
★★★★☆

Excellent product, as described.

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Joel M.
purchased on 16/08/2024
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5 /5
★★★★★

Beautiful goods, top!

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Alexandra P.
purchased on 24/08/2024
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5 /5
★★★★★

Very fast delivery.

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Marie M.
purchased on 26/08/2024
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5 /5
★★★★★

Delivered quite quickly. Multiple updates about the shipping.

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Ursula K.
purchased on 24/08/2024
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5 /5
★★★★★

It's very pleasant, quality product

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Christine C.
purchased on 18/08/2024
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4 /5
★★★★☆

I bought the salad cutlery. It looks beautiful in the photos, but when you have it in your hand, it is huge and unfortunately a bit bulky.

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Katja W.
purchased on 25/08/2024
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5 /5
★★★★★

Everything is impeccable. The items are of high quality: melamine tableware that I use for the garden, lightweight to carry while being very sturdy. I only receive compliments. Everything is perfectly packaged and protected. The package was shipped and received quickly. I have placed two orders in 2 years and each time it is perfect. My first purchase was in-store 3 years ago and with hindsight and regular use, the tableware is still very good (it's solid). The only "minus" is that some formats (flat tray, large salad bowl) are slightly hammered (as indicated in the description) while the flat plates and deep trays are not. The hammering on patterned melamine gives a "not great" look. I have a hammered stainless steel paella dish (M'Elite, 40 cm) which is beautiful. Hammering on plain metal (stainless steel, copper), yes, on patterned melamine, no. In summary, I highly recommend this beautiful company that makes beautiful quality items.

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Sylvie D.
purchased on 13/08/2024
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5 /5
★★★★★

I am very satisfied!

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Monica W.
purchased on 22/08/2024
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5 /5
★★★★★

Very happy, I received a basket as a gift. It cracked after a few uses and the customer service was perfect. Very responsive and a great solution.

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Sanaa T.
purchased on 20/08/2024
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5 /5
★★★★★

No delivery problem

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Chantal P.
purchased on 19/08/2024
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5 /5
★★★★★

Perfect! Very friendly and attentive to the customer, fast delivery, quality products. Thank you very much +++

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Philippe R.
purchased on 15/08/2024
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3 /5
★★★☆☆

I am very happy with the quality of the products and the speed of shipping. The real problem is the carrier DPD. They give delivery times but never come, they dump packages at relay points of their choice... Their service is deplorable.

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Sophie M.
purchased on 09/08/2024
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5 /5
★★★★★

Wonderful products, fast and secure delivery... highly recommended!

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Gesine V.
purchased on 14/08/2024
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5 /5
★★★★★

I am very satisfied with this company. The site is very easy to use and paying is straightforward.. I have used this company before and will do so again in the future..

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Angela A.
purchased on 06/08/2024
5 /5
★★★★★

Very good.

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Harald R.
purchased on 09/08/2024
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4 /5
★★★★☆

I am very satisfied with my order, it is really very beautiful items! One star less due to the long waiting time. I had to write an extra email to the company and ask when the delivery would come. Apparently, something was overlooked. But otherwise really very satisfied and I would gladly shop again in the future!!

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Amelie C.
purchased on 22/07/2024
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2 /5
★★☆☆☆

Return costs can be expensive, in my case, more than 20 euros, especially do not make a mistake, return costs are always the responsibility of the customer.

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Muriel L.
purchased on 03/08/2024
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Answer from Les Jardins de la Comtesse
Hello, We are sorry that the item ordered on our site did not meet your satisfaction. As stated in our T&Cs, return costs are the responsibility of the customer in case of withdrawal. As for the amount of return costs, it depends on the weight of the package and the rates applied by La Poste. Our customer service is at your disposal to answer any questions. Best regards, Les Jardins de la Comtesse
5 /5
★★★★★

Very good, very practical, very well organized and very clear.

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Justine D.
purchased on 04/08/2024
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5 /5
★★★★★

Very good

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Marie-helene D.
purchased on 01/08/2024
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5 /5
★★★★★

Tom @ Customer Services was very helpful, as Australia didn’t show on your dropdown list when I first tried to order. The parcel did get stuck at La Poste for a while, but happily received today 22/8/24. Carol x

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Carol P.
purchased on 07/08/2024
5 /5
★★★★★

Order quickly taken care of and fast delivery

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Monique A.
purchased on 08/08/2024
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5 /5
★★★★★

Top

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Gottfried S.
purchased on 02/08/2024
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