/10
★★★★★
based on 2296 reviews published
★★★★★
based on 2296 reviews published
Latest customer reviews
5
/5
★★★★★
Wonderful products, fast and secure delivery... highly recommended!
Gesine V.
purchased on 14/08/2024
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5
/5
★★★★★
I am very satisfied with this company. The site is very easy to use and paying is straightforward.. I have used this company before and will do so again in the future..
Angela A.
purchased on 06/08/2024
5
/5
★★★★★
Very good.
Harald R.
purchased on 09/08/2024
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4
/5
★★★★☆
I am very satisfied with my order, it is really very beautiful items! One star less due to the long waiting time. I had to write an extra email to the company and ask when the delivery would come. Apparently, something was overlooked. But otherwise really very satisfied and I would gladly shop again in the future!!
Amelie C.
purchased on 22/07/2024
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2
/5
★★☆☆☆
Return costs can be expensive, in my case, more than 20 euros, especially do not make a mistake, return costs are always the responsibility of the customer.
Muriel L.
purchased on 03/08/2024
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Answer from Lesjardinsdelacomtesse
Hello, We are sorry that the item ordered on our site did not meet your satisfaction. As stated in our T&Cs, return costs are the responsibility of the customer in case of withdrawal. As for the amount of return costs, it depends on the weight of the package and the rates applied by La Poste. Our customer service is at your disposal to answer any questions. Best regards, Les Jardins de la Comtesse
5
/5
★★★★★
Very good, very practical, very well organized and very clear.
Justine D.
purchased on 04/08/2024
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5
/5
★★★★★
Very good
Marie-helene D.
purchased on 01/08/2024
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5
/5
★★★★★
Tom @ Customer Services was very helpful, as Australia didn’t show on your dropdown list when I first tried to order. The parcel did get stuck at La Poste for a while, but happily received today 22/8/24. Carol x
Carol P.
purchased on 07/08/2024
5
/5
★★★★★
Order quickly taken care of and fast delivery
Monique A.
purchased on 08/08/2024
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5
/5
★★★★★
Top
Gottfried S.
purchased on 02/08/2024
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4
/5
★★★★☆
The basket is of good quality. It is very beautiful with nice finishes. I hope it will last. In any case, it is what we wanted, we are delighted. Thank you for this beautiful quality, it is the only place where we found this quality. The only downside is the delivery, the information was not precise enough and as a result, we had to stay at home.
Linda T.
purchased on 09/08/2024
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5
/5
★★★★★
Very good! The ordered product meets expectations. Fast and very careful delivery. I recommend this site
Nathalie C.
purchased on 08/08/2024
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5
/5
★★★★★
Very nice picnic dishes. Pretty motifs
Helene G.
purchased on 04/08/2024
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2
/5
★★☆☆☆
Product explanations not very clear. On the site. After-sales service not very customer-oriented, not trying to understand the customer's disappointment and to make them happy to retain them. Too bad, I just wanted to buy a tray again without paying shipping costs since I had just bought one that I didn't like being hammered (didn't read well on the site before purchase) and that I intended to keep! Just the shipping costs not to charge me again for the new tray...
Anne B.
purchased on 07/08/2024
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Answer from Lesjardinsdelacomtesse
Hello, We are sorry that the ordered item does not meet your expectations. Our customer service takes the time to handle each request addressed to them and strives to respond as best as possible to customers and in the best timeframes. Regarding your request for a commercial gesture so that the delivery is free on this new order for a Bahia serving tray, our customer service could not respond positively to your request because the item you wanted to order already benefited from a 30% commercial discount. Best regards, Les Jardins de la Comtesse
5
/5
★★★★★
Easy ordering, super fast delivery, excellent price for super quality, adhesive labels come off 100% easily!!!
Claudia K.
purchased on 04/08/2024
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5
/5
★★★★★
No problem.
Amélie B.
purchased on 30/07/2024
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4
/5
★★★★☆
The product selection was easy, as the website is clear and well-structured. The ordering process was very uncomplicated and transparent, as was the communication. After just two days, I received the product (picnic basket). 5 stars for that.
Jürgen H.
purchased on 05/08/2024
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5
/5
★★★★★
I love the salad bowl, it is perfect. I do not like the placemats at all, I was expecting something thicker
Chantal D.
purchased on 02/08/2024
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5
/5
★★★★★
Clear site, well-presented products, nothing to say
Aurélia V.
purchased on 03/08/2024
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4
/5
★★★★☆
Wonderful!
Jan W.
purchased on 03/08/2024
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5
/5
★★★★★
Correct delivery, good communication with your company. You made an effort to provide me with the desired product
Luc C.
purchased on 01/08/2024
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5
/5
★★★★★
Super beautiful things!
Christina S.
purchased on 28/07/2024
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5
/5
★★★★★
Good
Ralf R.
purchased on 27/07/2024
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5
/5
★★★★★
Good service
Rlw V.
purchased on 06/08/2024
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5
/5
★★★★★
Excellent!!!
Mariana D.
purchased on 23/07/2024
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5
/5
★★★★★
The site is pleasant, the purchase is easy to make and the delivery is ultra fast.
Marie R.
purchased on 31/07/2024
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5
/5
★★★★★
Nothing to report
Frédéric B.
purchased on 30/07/2024
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5
/5
★★★★★
Very clear site where the products are well described
Sylvie B.
purchased on 21/07/2024
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5
/5
★★★★★
Very clear site
Anne J.
purchased on 27/07/2024
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5
/5
★★★★★
Beautiful material, no defects, well done
Evelyne L.
purchased on 25/07/2024
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