9.6/10
★★★★★
based on 2451 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect, just the length of the chains of the lid a bit short for keeping the basket open.

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Veronique D.
purchased on 26/04/2024
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2 /5
★★☆☆☆

Disappointed with my delivery, plate damaged. For the rest, good product quality.

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Logane C.
purchased on 20/04/2024
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Answer from Les Jardins de la Comtesse
Hello, We thank you for your order and are sorry to hear that you received a damaged product. Despite all the care our teams take in preparing orders, we are unfortunately not immune to accidents occurring during delivery by our transport provider. Our customer service team is at your disposal so that you can share your problem with them and they can offer you a solution. As it seems you have not contacted them yet; a member of the team will contact you shortly. A photo of the damaged product will be requested to assess the problem. I wish you a very good day. Best regards, Les Jardins de la Comtesse
4 /5
★★★★☆

Nothing to report

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Nicole C.
purchased on 21/04/2024
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5 /5
★★★★★

Good contact and quick order

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Colette F.
purchased on 19/04/2024
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5 /5
★★★★★

Very easy access to the website. I requested express delivery. I was delivered 2 days later in the morning. I recommend the site 100%. Very good experience, I plan to place another order to expand my tableware set. Thank you.

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Anthony T.
purchased on 25/04/2024
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5 /5
★★★★★

Very good

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Mira A.
purchased on 14/04/2024
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5 /5
★★★★★

Good and fast

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Maguy K.
purchased on 22/04/2024
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4 /5
★★★★☆

Fast delivery, conforms to the description.

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Sophie S.
purchased on 12/04/2024
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5 /5
★★★★★

Recommendable site, top delivery, impeccable package

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Colette F.
purchased on 21/04/2024
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5 /5
★★★★★

Product conforms to its description

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Julie N.
purchased on 08/04/2024
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5 /5
★★★★★

Well done

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Valentina P.
purchased on 19/04/2024
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5 /5
★★★★★

No problem

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Catherine D.
purchased on 15/04/2024
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5 /5
★★★★★

Very good ordering platform combined with fast, uncomplicated delivery. This is how online businesses should run. Superb!

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Michael B.
purchased on 23/04/2024
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5 /5
★★★★★

Perfect for summer and meals on the terrace!

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Josy D.
purchased on 17/04/2024
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5 /5
★★★★★

Totally fast delivery!!! The picnic basket is a dream. Noble and high-quality workmanship. I am thrilled!!!!

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Martina A.
purchased on 21/04/2024
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5 /5
★★★★★

Very fast delivery. Perfect.

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Aliette G.
purchased on 13/04/2024
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5 /5
★★★★★

Everything perfect

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Chiara G.
purchased on 30/09/2023
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5 /5
★★★★★

Bought as a gift, I made a good impression due to the quality of the materials and finishes.

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Cristina M.
purchased on 13/12/2023
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5 /5
★★★★★

Good overview in the shop, the goods were excellently packaged. I would wish for more accessories for the dishes, e.g. mugs, espresso cups, egg cups, small bowls 10cm, etc.

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Janine J.
purchased on 17/04/2024
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5 /5
★★★★★

Very nice basket! I gave it as a gift to a friend and it was appreciated!!!

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Marzia M.
purchased on 30/09/2023
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5 /5
★★★★★

Delivery quick and efficient.

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Teresa A.
purchased on 13/04/2024
5 /5
★★★★★

Nothing to report

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Ornella F.
purchased on 04/04/2024
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1 /5
★☆☆☆☆

Broken basket upon receipt awaiting a new one to be sent

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Bertrand P.
purchased on 03/04/2024
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Answer from Les Jardins de la Comtesse
Hello, We are sorry that the basket you ordered arrived broken. Our after-sales service team has taken the necessary steps to send you a new basket as soon as possible. We received your proof of deposit on April 18 and proceeded to reship your new basket on April 19. Mondial Relay n°99966579. I hope your new basket will bring you complete satisfaction. Best regards, Les Jardins de la Comtesse
5 /5
★★★★★

Everything is very professional!

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Raymond L.
purchased on 29/03/2024
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4 /5
★★★★☆

Beautiful tray, the designs of the patterns are very successful, identical to the photos on the site. Bright colors, impeccable refreshing. Perfect shipping and packaging, the package was made with great care. Only small issue, one plate has gray stains in the white color of the center. I won't return it, too complicated for one plate. So I give it a 4.7.

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Catherine R.
purchased on 30/03/2024
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5 /5
★★★★★

No worries

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Gilles G.
purchased on 07/04/2024
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5 /5
★★★★★

Beautiful collection, I love it, plus unbreakable, what more could you ask for!

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Pierre-yves R.
purchased on 07/04/2024
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5 /5
★★★★★

Good quality tableware, I am very happy with it.

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Erodia P.
purchased on 29/03/2024
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5 /5
★★★★★

Very simple purchase thanks to the very pleasant site, perfect delivery: careful and very fast.

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Lea G.
purchased on 03/04/2024
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5 /5
★★★★★

Aesthetic and quality tableware! The products are not cheap but the decorations are so cheerful and colorful, I recommend.

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Benoît D.
purchased on 30/03/2024
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5 /5
★★★★★

Very good.

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Hugo H.
purchased on 15/03/2024
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5 /5
★★★★★

Fast delivery by a top company, careful packaging and everything arrived in perfect condition

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Jean Jacques L.
purchased on 28/03/2024
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5 /5
★★★★★

Speed in registering the order

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Muriel A.
purchased on 18/03/2024
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5 /5
★★★★★

Exactly what I hoped for!

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Marie S.
purchased on 25/03/2024
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5 /5
★★★★★

It's perfect

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Lucienne M.
purchased on 16/03/2024
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5 /5
★★★★★

Delighted with my purchase, item of very beautiful quality!

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Anne C.
purchased on 12/03/2024
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5 /5
★★★★★

Navigation is very smooth, there is no lack of choice. From ordering to receipt: very good. The picnic basket is of good quality, I have no doubt that its use will satisfy me. Thank you.

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Regis C.
purchased on 17/03/2024
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5 /5
★★★★★

Delighted with my purchase and especially with the customer service, I had a defect on an item and the problem was resolved immediately without any complications. Top, thank you

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Madison B.
purchased on 09/03/2024
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5 /5
★★★★★

Nice and stylish products.

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Stephanie B.
purchased on 02/03/2024
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4 /5
★★★★☆

The basket is magnificent, of very good quality. Nothing to say about the product and all the accessories. Simply, it would be better to be able to choose the relay point before payment, at the same time as the choice of shipping method. I chose Mondial Relay, I paid, then at the time of choosing I saw that there was no Mondial Relay available around me. If I had known, I would have chosen home delivery, but I couldn't change.

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Angela D.
purchased on 02/03/2024
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