9.6/10
★★★★★
based on 2336 reviews published

Latest customer reviews

5 /5
★★★★★

Beautiful basket!

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Anne-laure D.
purchased on 10/09/2025
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5 /5
★★★★★

Reliable and precise in the order

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Patrick H.
purchased on 02/09/2025
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5 /5
★★★★★

No delay for the order received very quickly.

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Christine S.
purchased on 30/08/2025
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5 /5
★★★★★

Perfect

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Claire T.
purchased on 28/08/2025
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5 /5
★★★★★

No problem!

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Robert C.
purchased on 18/08/2025
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4 /5
★★★★☆

The plate received is not identical to those in the St Germain basket. It was to replace a broken one: I am a bit disappointed....

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Evelyne S.
purchased on 27/08/2025
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3 /5
★★★☆☆

Delivery was fast, but the products disappointed me in terms of color, colors were dull, and there was a difference in color between the different items.

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Monique M.
purchased on 04/09/2025
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4 /5
★★★★☆

Very nice product. But disappointed because of a very bad surprise when I gave it as a gift... a piece of wicker had pierced the insulated part, damaging the plastic!!!! My friends kept it as they found it too complicated to return. As for me, I was very upset to have given this defective basket. Best regards,

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Laetitia C.
purchased on 18/08/2025
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5 /5
★★★★★

Very fast and beautiful

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Gerald F.
purchased on 24/08/2025
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5 /5
★★★★★

I already knew the Jardins de la Comtesse from a basket purchase in 2022. Already satisfied at the time with the quality of the product, I renewed a purchase to complete the stock of glasses for this same basket. There was an error in the choice of dimensions of the glasses, but the handling was excellent and very efficient. I therefore recommend for the customer service in addition to the products themselves.

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Loïc M.
purchased on 22/08/2025
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5 /5
★★★★★

Everything went great.

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Hilmar S.
purchased on 22/08/2025
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Answer from Les Jardins de la Comtesse
Thank you very much, Hilmar, for your positive review! We are very pleased to hear that everything went to your satisfaction. We hope to welcome you back to "Les Jardins de la Comtesse" soon!
2 /5
★★☆☆☆

Not great

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Salim C.
purchased on 20/08/2025
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Answer from Les Jardins de la Comtesse
Hello, Thank you for taking the time to leave a review. We are sorry to hear that the product you ordered did not meet your expectations. Your feedback is valuable to us and will help us improve. Please feel free to contact us to discuss this further. Best regards. The team at lesjardinsdelacomtesse.com
2 /5
★★☆☆☆

I received broken plates on two occasions and I haven't even claimed.

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AgustÍn P.
purchased on 20/08/2025
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Answer from Les Jardins de la Comtesse
Hello, We are very sorry to hear that you had a negative experience with our products and we understand your frustration. Our Customer Service team will contact you to resolve this situation. Sincerely, the team at lesjardinsdelacomtesse.es
5 /5
★★★★★

I do not understand why I am asked for my opinion twice however, since I have not received a response to explain the origin of my remark, I reiterate

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Catherine V.
purchased on 11/08/2025
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Answer from Les Jardins de la Comtesse
Hello, Thank you for taking the time to respond to us. In order to best meet our customers' expectations, we ask our customers to give us their feedback, on the one hand about the products purchased and on the other hand more broadly about their shopping experience on our site. Best regards. The team at lesjardinsdelacomtesse.com
5 /5
★★★★★

The shop is very easy to navigate, the pictures are accurate. The product convinces with its high quality. The delivery also took place within 3 working days, despite the transfer between France and Germany via Cronopost/dpd.

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Hendrik L.
purchased on 16/08/2025
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Answer from Les Jardins de la Comtesse
Hello and thank you very much for your wonderful review! We are very pleased to hear that you are satisfied with our shop, the product quality, and the delivery. Your positive feedback motivates us to continue providing our best service. We look forward to your next visit! The team at lesjardinsdelacomtesse.de
5 /5
★★★★★

Very smooth and easy navigation Careful and fast delivery

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Marie C.
purchased on 16/08/2025
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Answer from Les Jardins de la Comtesse
Hello, We warmly thank you for your positive feedback. We are delighted to hear that you found the navigation on our site smooth and appreciated the speed of our delivery. Your satisfaction is our priority and your comments motivate us to continue improving our services. Best regards. The team at lesjardinsdelacomtesse.com
5 /5
★★★★★

Complete site where you can easily find what you are looking for

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Godeleine C.
purchased on 18/08/2025
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Answer from Les Jardins de la Comtesse
Hello, Thank you very much for your positive feedback! We are delighted to hear that you found our site easy to use. Your satisfaction is our priority, and we hope to see you again soon at lesjardinsdelacomtesse.com. Best regards. The team at lesjardinsdelacomtesse.com
1 /5
★☆☆☆☆

I still havent recieved my order after two weeks and are now starting to think this whole thing is a scam

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Reidar B.
purchased on 06/08/2025
Answer from Les Jardins de la Comtesse
Hello, We’re truly sorry that you haven’t received your order yet and can understand your concern. Our customer service team is already in contact with the carrier to find out why your parcel has not been delivered and to resolve the situation as quikly as possible. Your satisfaction is important to us, and we're here to help. Thank you for your understanding. lesjardinsdelacomtesse.co.uk team
5 /5
★★★★★

Order received very quickly, item conforms to the description. I recommend this site.

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Christelle S.
purchased on 09/08/2025
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Answer from Les Jardins de la Comtesse
Hello, Thank you very much for your positive review! We are delighted to learn that the item meets your expectations. Your satisfaction is our priority. Best regards, The team at lesjardinsdelacomtesse.com
5 /5
★★★★★

Searching and selecting the item on the homepage was no problem. The delivery took place within a few working days.

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Lutz Z.
purchased on 14/08/2025
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Answer from Les Jardins de la Comtesse
Dear customer, thank you very much for your positive feedback! We are very pleased to hear that you are satisfied with the search and delivery of your order. Your praise motivates us to continue providing our best service. Best regards, lesjardinsdelacomtesse.de The team at lesjardinsdelacomtesse.de
5 /5
★★★★★

Fast reception, quality items

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Diana K.
purchased on 11/08/2025
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Answer from Les Jardins de la Comtesse
Hello, We warmly thank you for your positive feedback! We are delighted to learn that you appreciate the quality of our items. Best regards. The team at lesjardinsdelacomtesse.com
5 /5
★★★★★

I am continuing my collection and I am delighted with the products. Magnificent, bright, and practical.

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Catherine R.
purchased on 09/08/2025
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Answer from Les Jardins de la Comtesse
Hello, A big thank you for your enthusiastic feedback! We are delighted to know that you appreciate our products. Best regards. The team at lesjardinsdelacomtesse.com
5 /5
★★★★★

Great and clear, large selection

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Hugo V.
purchased on 19/08/2025
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Answer from Les Jardins de la Comtesse
Hello, Thank you very much for your positive feedback! We are glad to hear that you find our website clear and appreciate our extensive range. If you have any questions or comments, please do not hesitate to contact us. Best regards. lesjardinsdelacomtesse.nl team
5 /5
★★★★★

I stumbled upon the website by chance and was positively impressed by the selection.

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Lisa-marie R.
purchased on 13/08/2025
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Answer from Les Jardins de la Comtesse
Hello and thank you very much for your positive feedback! We are very pleased to hear that you are impressed by our selection. We hope to welcome you back to our website soon and wish you much joy in browsing! The team at lesjardinsdelacomtesse.de
5 /5
★★★★★

Great products carefully packaged for shipping.

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Amanda S.
purchased on 02/08/2025
Answer from Les Jardins de la Comtesse
Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you loved our products and that they arrived carefully packaged. Your satisfaction is our priority, and we look forward to serving you again soon. Best wishes! lesjardinsdelacomtesse.co.uk team
5 /5
★★★★★

Very pleasant site to visit. I was able to find items purchased last year.

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Valerie P.
purchased on 12/08/2025
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Answer from Les Jardins de la Comtesse
Hello, We sincerely thank you for your positive review! Best regards. The team at lesjardinsdelacomtesse.com
5 /5
★★★★★

Perfect order

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Catherine A.
purchased on 01/08/2025
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Answer from Les Jardins de la Comtesse
Hello, A big thank you for your flattering review! We are delighted to learn that your order went perfectly. Your satisfaction is our priority and your feedback encourages us to continue providing quality service. Best regards. The team at lesjardinsdelacomtesse.com
5 /5
★★★★★

Excellent product and very fast delivery

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Karine M.
purchased on 03/08/2025
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Answer from Les Jardins de la Comtesse
Hello, We warmly thank you for your review! Best regards. The team at lesjardinsdelacomtesse.com
5 /5
★★★★★

Fast delivery

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Gemma C.
purchased on 11/08/2025
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Answer from Les Jardins de la Comtesse
Hello! Thank you very much for your comment and for valuing our service. We are glad to know that you had a good experience with us. The team lesjardinsdelacomtesse.es
5 /5
★★★★★

Just perfect! Very good quality.

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Aurelie P.
purchased on 02/08/2025
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Answer from Les Jardins de la Comtesse
Hello, A big thank you for your flattering feedback! We are delighted to learn that you are satisfied with the quality of our products. Best regards. The team at lesjardinsdelacomtesse.com
5 /5
★★★★★

Clearly designed

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Jana H.
purchased on 10/08/2025
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Answer from Les Jardins de la Comtesse
Hello and thank you very much for your positive review! We are very pleased to hear that you like the clear design of our site. Your feedback motivates us to continue doing our best. We look forward to your next visit! The team at lesjardinsdelacomtesse.de
4 /5
★★★★☆

SUPER PRO. SPEED. NO PROBLEM

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Luc D.
purchased on 28/07/2025
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Answer from Les Jardins de la Comtesse
Hello, We sincerely thank you for your positive feedback and your evaluation. Best regards. The team at lesjardinsdelacomtesse.com
3 /5
★★★☆☆

A bit disappointed not by the basket which is very beautiful but the plates are small (dessert) and the cutlery, salt shaker, pepper shaker, and corkscrew feel cheap. Just because it's a case for 2 doesn't mean it's for playing at the diner.

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Sylvie V.
purchased on 07/08/2025
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Answer from Les Jardins de la Comtesse
Hello, Thank you for taking the time to share your opinion. We are pleased to learn that you find our basket beautiful, but we are sorry to hear that some elements do not meet your expectations. We offer a wide range of accessorized baskets in different ways to best meet our customers' tastes and budgets. Your feedback is valuable and will help us improve our offer. Best regards. The team at lesjardinsdelacomtesse.com
4 /5
★★★★☆

At first, I wasn't sure if my order was taken into account because even though I received a confirmation, I had very little information about the delivery, etc. In the end, everything was fine and I received the order quickly but I had a moment of doubt.

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Michelle C.
purchased on 26/07/2025
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Answer from Les Jardins de la Comtesse
Hello, Thank you very much for your feedback. We take note of your comments regarding the information. Please do not hesitate to contact us for any questions or needs. Best regards. The team at lesjardinsdelacomtesse.com
4 /5
★★★★☆

I find this tableware pretty but a bit expensive.

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Jeanne E.
purchased on 07/08/2025
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Answer from Les Jardins de la Comtesse
Hello, We thank you for taking the time to share your opinion on our tableware. Best regards. The team at lesjardinsdelacomtesse.com
5 /5
★★★★★

The items correspond perfectly to the images on the site, very easy navigation. The delivery was very fast.

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Michel G.
purchased on 29/07/2025
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Answer from Les Jardins de la Comtesse
Hello, We sincerely thank you for your positive review! We are delighted that our items met your expectations and that you enjoyed your shopping experience on our site. Best regards. The team at lesjardinsdelacomtesse.com
5 /5
★★★★★

Very interesting and pleasant.

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Josep R.
purchased on 28/07/2025
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Answer from Les Jardins de la Comtesse
Hello! Thank you very much for your kind review. Your satisfaction is very important to us and we hope to continue providing you with memorable experiences. Best regards! The team at lesjardinsdelacomtesse.es
5 /5
★★★★★

Really very beautiful and stylish!

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Elena K.
purchased on 04/08/2025
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Answer from Les Jardins de la Comtesse
Hello and thank you very much for your positive feedback! We are very pleased to hear that you like our products and appreciate their style. Your praise means a lot to us and motivates us to continue doing our best. We look forward to your next visit! The team at lesjardinsdelacomtesse.de
5 /5
★★★★★

Very satisfied, very beautiful collections and good quality at a very good price. We will continue buying these products as it has been a great discovery.

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Montserrat B.
purchased on 03/08/2025
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Answer from Les Jardins de la Comtesse
Hello! Thank you very much for sharing your positive experience. We are glad to know that our collections have met your expectations in quality and price. We hope to see you again! Best regards. The team lesjardinsdelacomtesse.es
5 /5
★★★★★

Superb quality and perfect customer service

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Gilles Z.
purchased on 25/07/2025
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Answer from Les Jardins de la Comtesse
Hello, Thank you very much for your positive feedback! We are delighted to know that you appreciate the quality of our products and our after-sales service. Your satisfaction is our priority, and your encouragement motivates us to continue improving. Best regards. The team at lesjardinsdelacomtesse.com