/10
★★★★★
based on 2296 reviews published
★★★★★
based on 2296 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Material far too heavy
Acheteur Vérifié
purchased on 21/11/2023
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3
/5
★★★☆☆
Finishes that leave something to be desired for the price... The plates do not hold in the straps. In short, excessive price for the quality and ultimately not very practical.
Acheteur Vérifié
purchased on 25/11/2023
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2
/5
★★☆☆☆
Hello, the cutlery hits the rivets of the basket, the quality of the cutting board is poor, a cheap pine board cut hastily, not even smoothed out, and the corkscrew knife of poor quality for the price of the most expensive basket in the range, it could have been a Victorinox, that would have been more serious, otherwise the rest is good, best regards.
Acheteur Vérifié
purchased on 10/12/2023
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Answer from Lesjardinsdelacomtesse
Hello Sir, We are sorry that you are not fully satisfied with your order. Our picnic baskets are handcrafted, but despite all the care we can give them, it can happen that slight imperfections escape us. Please do not hesitate to contact our customer service team regarding the rivets that are bothering the cutlery. We will get back to you with a solution. Best regards, The Gardens of the Countess
2
/5
★★☆☆☆
I find them dull, not as beautiful as on the site
Acheteur Vérifié
purchased on 05/01/2024
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Answer from Lesjardinsdelacomtesse
Hello Madam, Thank you for your feedback. We try to ensure that our photos are as close to reality as possible. We offer several photos from different angles as well as photos where our products are set in an ambiance with natural light. Melamine is a very shiny material. The more light there is, the more vivid the colors are. We hope that your opinion will evolve with the arrival of the beautiful days. Best regards, The Gardens of the Countess
3
/5
★★★☆☆
Delivery a bit complicated, the delivery people no longer ring the doorbell, they only contact you by phone and the package that should have arrived before Christmas arrived last week
Acheteur Vérifié
purchased on 19/12/2023
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2
/5
★★☆☆☆
The blanket arrived with significantly longer delivery time than the picnic basket. It was a gift that I ordered on behalf of a friend for my daughter's wedding. Now we have noticed that I did not receive the ordered blanket. Instead of navy blue stripes, it has black stripes and does not match the basket.
Verifizierter Käufer
purchased on 11/06/2023
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3
/5
★★★☆☆
'Very long delivery. Quality inferior to the price.'
Acheteur Vérifié
purchased on 01/06/2023
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3
/5
★★★☆☆
-
Acheteur Vérifié
purchased on 25/12/2022
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2
/5
★★☆☆☆
-
Acheteur Vérifié
purchased on 21/10/2022
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3
/5
★★★☆☆
-
Acheteur Vérifié
purchased on 05/09/2022
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2
/5
★★☆☆☆
'Package error, delivery delay.'
Acheteur Vérifié
purchased on 15/07/2022
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3
/5
★★★☆☆
GLS as a transport company are not the fastest - others can do better.
Verifizierter Käufer
purchased on 10/05/2022
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3
/5
★★★☆☆
-
Acheteur Vérifié
purchased on 05/05/2022
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3
/5
★★★☆☆
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Acheteur Vérifié
purchased on 15/04/2022
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3
/5
★★★☆☆
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Acheteur Vérifié
purchased on 11/03/2022
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3
/5
★★★☆☆
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Acheteur Vérifié
purchased on 08/12/2021
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2
/5
★★☆☆☆
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Acheteur Vérifié
purchased on 02/09/2021
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3
/5
★★★☆☆
'Very happy except for the delivery person.'
Acheteur Vérifié
purchased on 25/08/2021
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3
/5
★★★☆☆
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Acheteur Vérifié
purchased on 25/07/2021
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3
/5
★★★☆☆
Carelessly just stuffed the basket into a box and sent it on its way. The item is not more special than comparable products, but significantly more expensive. You can do it, but you don't have to.
Verifizierter Käufer
purchased on 14/07/2021
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3
/5
★★★☆☆
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Acheteur Vérifié
purchased on 20/04/2021
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3
/5
★★★☆☆
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Acheteur Vérifié
purchased on 15/04/2021
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3
/5
★★★☆☆
The delivery itself was without problems. The basket and contents arrived undamaged.
Verifizierter Käufer
purchased on 04/04/2021
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3
/5
★★★☆☆
"The contents of the basket were poor quality. The glasses are so small you can't use them. The print on the plates was faded. The napkins just a thin offcut of material. Basket itself was decent, but everything inside it was very disappointing. Even the basket lining was poor quality."The contents of the basket...
Verified Buyer
purchased on 04/10/2020
3
/5
★★★☆☆
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Acheteur Vérifié
purchased on 09/08/2020
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3
/5
★★★☆☆
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Acheteur Vérifié
purchased on 07/07/2020
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3
/5
★★★☆☆
Very nice basket, just as it appears. The transport was not done in two days as contracted and paid for.
Comprador Verificado
purchased on 18/06/2020
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2
/5
★★☆☆☆
The product was lost because the address was said to be incomplete. I had to go to the courier company. Their system had broken down and they couldn't find it. I had to go back and in the end it appeared. Although the box was damaged, the product inside was perfect.
Comprador Verificado
purchased on 17/06/2020
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3
/5
★★★☆☆
-
Acheteur Vérifié
purchased on 11/06/2020
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3
/5
★★★☆☆
-
Acheteur Vérifié
purchased on 20/05/2020
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