9.6/10
★★★★★
based on 2296 reviews published

Latest customer reviews

3 /5
★★★☆☆
Ok - clear
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Waltraud W.
purchased on 25/06/2025
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Answer from Lesjardinsdelacomtesse
Hello and thank you very much for your feedback! We are glad that you find our website clear. The team at lesjardinsdelacomtesse.de
5 /5
★★★★★
Everything is good
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Detlef M.
purchased on 25/06/2025
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Answer from Lesjardinsdelacomtesse
Hello and thank you very much for your positive feedback! We are very pleased that you are satisfied with our products. Your praise motivates our team to continue providing high-quality services. We look forward to your next visit! The team at lesjardinsdelacomtesse.de
5 /5
★★★★★
The site offers great items
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Joel Et Brigitte W.
purchased on 17/06/2025
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Answer from Lesjardinsdelacomtesse
Hello, A big thank you for your positive feedback! We are delighted that you appreciate our items. Best regards. The team at lesjardinsdelacomtesse.com
5 /5
★★★★★
Excellent service
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Bernard L.
purchased on 17/06/2025
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Answer from Lesjardinsdelacomtesse
Hello, We sincerely thank you for your flattering comment. It is a pleasure to know that you had a satisfactory experience with us. Your satisfaction is our greatest reward! Best regards. The team at lesjardinsdelacomtesse.com
5 /5
★★★★★
Everything was delivered quickly.
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Doris C.
purchased on 22/06/2025
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Answer from Lesjardinsdelacomtesse
Hello and thank you very much for your positive review! We are very pleased to hear that you were satisfied with the fast delivery. Your feedback is important to us, and we hope to welcome you back soon. Best regards! The team at lesjardinsdelacomtesse.de
5 /5
★★★★★
Good service, quick response, and nice people working there. Well packaged and I'm very happy with it.
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Miranda P.
purchased on 30/06/2025
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3 /5
★★★☆☆
I find the plates and bowls wonderful, unfortunately also very expensive. It annoys me that all three black pieces turn gray after a while. It must have something to do with the dishwasher. The jungle motif loses a lot of its effect because of this. It was stated: dishwasher safe. It is NOT microwave safe. I usually wash it by hand, but the jungle motif has still been in the dishwasher at least 7 times.
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Esther E.
purchased on 12/06/2025
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Answer from Lesjardinsdelacomtesse
Hello and thank you for your feedback. We are sorry to hear that you are dissatisfied with the quality of the plates and bowls. We know how important the durability of products is, especially with such a beautiful jungle motif. Your feedback is valuable to us, and we will keep it in mind. We would be happy to hear from you again! The team at lesjardinsdelacomtesse.de
4 /5
★★★★☆
Minor flaws on the basket (glue, logo upside down,...)
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Magdalena R.
purchased on 19/06/2025
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Answer from Lesjardinsdelacomtesse
Hello and thank you for your feedback! We are sorry to hear that there were minor flaws on your basket. Your comments are important to us, and we will discuss them internally to further improve our service. Please feel free to contact us directly if you have any further questions or concerns. We look forward to further communication! The team at lesjardinsdelacomtesse.de
5 /5
★★★★★
Very easy to navigate
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Xavier D.
purchased on 18/06/2025
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5 /5
★★★★★
Attractive site
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Catherine V.
purchased on 18/06/2025
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5 /5
★★★★★
Super fast
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Stefanie R.
purchased on 15/06/2025
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5 /5
★★★★★
-
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Vanessa C.
purchased on 09/06/2025
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5 /5
★★★★★
Found the site via Google, clearly designed
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Bettina K.
purchased on 14/06/2025
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5 /5
★★★★★
Customer service super responsive and friendly. The dishes are magnificent of very beautiful quality
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Marie Lucie S.
purchased on 14/06/2025
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4 /5
★★★★☆
Item as described, unfortunately very poorly packaged, box arrived damaged and patched up by the service provider
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Gisela H.
purchased on 12/06/2025
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5 /5
★★★★★
Good choice beautiful site
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Sylvie D.
purchased on 01/06/2025
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5 /5
★★★★★
Although there is a small piece of information missing to indicate that the payment site is linked to the official site, I remain very satisfied with the customer service response that was able to reassure me and also made a commercial gesture: beyond that, very chic product and of great quality, no regrets about the entire purchase and logistics
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Hasna B.
purchased on 10/05/2025
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5 /5
★★★★★
Speed of delivery and satisfaction with the received product
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Isabelle R.
purchased on 11/06/2025
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4 /5
★★★★☆
Fairly well-made site
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Lydie T.
purchased on 04/06/2025
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5 /5
★★★★★
Immediate shipping and very kind.
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Jose M.
purchased on 09/06/2025
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5 /5
★★★★★
Well-designed site, the Champs Élysées model is unfortunately no longer available.
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Michaël G.
purchased on 06/06/2025
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5 /5
★★★★★
Perfect
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Christoph Z.
purchased on 03/06/2025
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5 /5
★★★★★
Delighted with my purchases.
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Melanie T.
purchased on 06/06/2025
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5 /5
★★★★★
Very good
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Heidi V.
purchased on 29/05/2025
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5 /5
★★★★★
I had entered my address incorrectly, but it was corrected immediately. Great customer service
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Rabiya A.
purchased on 30/05/2025
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5 /5
★★★★★
Delighted by the beauty and quality of the trays
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Fabienne R.
purchased on 11/05/2025
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5 /5
★★★★★
Ordering was straight forward, and the basket matched the description However, I didn’t know I had to pay an extra £50 to import it to the UK.
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Rachael I.
purchased on 30/05/2025
5 /5
★★★★★
Intuitive site, I quickly found what I was looking for, the customer service is very responsive, it's appreciated!
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Teddy C.
purchased on 03/06/2025
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5 /5
★★★★★
Scheduled delivery respected Products very well packaged and protected
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Sylvie S.
purchased on 25/05/2025
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1 /5
★☆☆☆☆
Order received on time, but the quality of the wicker is very mediocre: it was already cracked in several places upon receipt. An email was sent with supporting photos within 24 hours of delivery, with no response to date. It is also impossible to reach them by phone to arrange a return. Non-existent after-sales service. I strongly advise against this purchase.
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Alizé F.
purchased on 26/05/2025
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Answer from Lesjardinsdelacomtesse
Hello, We thank you for taking the time to share your experience, and we are sorry to hear that the quality of your order did not meet your expectations. Your feedback is valuable to us and we are working to improve our service. We also understand your frustration regarding contact with our after-sales service and we apologize for this inconvenience. Please be assured that we take your comments very seriously. Our after-sales service will contact you as soon as possible to address your request and offer you a solution. Best regards, The team at Les Jardins de la Comtesse