9.7/10
★★★★★
based on 33091 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

For now, I cannot evaluate my last order, as I have not received it yet ??

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Answer from Lidia Crochet Tricot
Hello, We thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Good responsiveness but the white wool is yellow

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Answer from Lidia Crochet Tricot
Hello, We thank you for your order. We have just checked the batch of this color of Caprice. It is a color that varies from white to off-white. To avoid any confusion, we have modified it to off-white, but it remains white. Best regards.
2 /5
★★☆☆☆

I did not receive my order. The address was poorly transcribed.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Loyalty points are not added during an order. However, the wool is beautiful.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this incident. If you encounter a technical error/incident for adding points, please contact us at this address: [email protected] We will find a solution with you. We thank you for your loyalty.
2 /5
★★☆☆☆

Hello, the wool has many defects, I find that the quality is becoming less good than at the beginning. I had to stop my work again. Every time I order.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this incident you encountered. Please contact us at this address, we always find a solution for every incident: [email protected] Best regards.
3 /5
★★★☆☆

I placed an order on January 10, still not received by January 17, the delivery times are very long. Otherwise, the products are of good quality, and the explanations are very clear.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

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3 /5
★★★☆☆

Hello, I am very disappointed with the product i cord! I would have liked to make the Selena bag, impossible. It is specified that the cord is thicker so the final result is bigger... I would even say enormous! The result is really not the same and with such thickness, forget the stockinette stitch and the pattern of the Selena bag! The cord is very difficult to work with. I am then testing a bag that I can adapt! Nothing to do, the holes are too big and the visual result is very disappointing! The other yarns are still as pretty and pleasant to work with.... thank you

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2 /5
★★☆☆☆

I am asked for my opinion even though I have not received my order!!!

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. Your package is probably delayed due to the delays caused by the end-of-year holidays. Please contact us at this address so we can open a claim with the carrier: [email protected] Best regards.
3 /5
★★★☆☆

In the last order, I was supposed to receive a gift and nothing, I followed up but the response was too late

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Answer from Lidia Crochet Tricot
Hello, You contacted us on Friday 29/12 in the evening. We could only respond on 02/01, after the end-of-year holidays. Your order where you used the gift code was not validated (paid), so it is pending payment. Then you placed a new order, but the code was no longer available, as it was used on this pending payment order. We offered you exceptionally to use this code on a future order and it is still valid.
3 /5
★★★☆☆

I received a wool that is impossible to work with as it clings to the needle or crochet. Wrist pain. It wraps around itself like a spiral and ends up making knots. Yet it's velvet, I thought it would be 'soft' and slide easily but no. I gave up.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. You ordered the Baby Vely range. We have no issues with this type of wool, it slides perfectly, what type of needles are you using? What brand? Best regards.
2 /5
★★☆☆☆

To this day still not received my order and no news from the carrier and my package

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

I made several orders in the last few weeks, 3 to be exact, and I only received 2 scratch cards and not the PDF of the Christmas cover from Lidia's client, since the beginning I am a bit disappointed.

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3 /5
★★★☆☆

Hello, When there is an error with the color or something else, it is very complicated for the return. When we send a message to Lidia, there is no response which is really a shame.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. You contacted us on December 12 and we replied the same day, several times, to all your doubts. Why do you say there is no response?
3 /5
★★★☆☆

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2 /5
★★☆☆☆

Hello, I find the shipping costs really too expensive especially when we realize that we are missing wool and that we have to reorder, I think this system is to encourage ordering more, not normal this is what I wanted to say. Best regards

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Answer from Lidia Crochet Tricot
Hello, Thank you for your orders. Unfortunately, the price of delivery is negotiated to the maximum, it is not high for this type of delivery. One solution would be to increase the price of items and reduce the delivery (how other businesses do), but this is not favorable to customers, you will end up paying more. It should be noted that the price of delivery is never free, it is transparent, as in our case, or added to the price of items (you pay it without realizing it). Best regards.
3 /5
★★★☆☆

Delivery with DPD carrier is a disaster... always issues with delivery when I order

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3 /5
★★★☆☆

Improve the way of delivering packages because they threw it over our gate (height 1.80m) that day it was raining and I was at home, they didn't even ring the doorbell accessible to the entrance door.

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3 /5
★★★☆☆

Order shipped on 28 11 2023 and still not received as of today 6 12 2023. I will not be able to complete the projects for Christmas. Very disappointed

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Hello, I have not yet received my first order.

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Answer from Lidia Crochet Tricot
Hello, we thank you for your orders. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

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3 /5
★★★☆☆

I am disappointed with the colors that are not as bright as in the tutorial and the quality of the wool that is not very soft

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3 /5
★★★☆☆

Order not received today. DPD does not always do its job correctly...

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident, please contact our customer service directly at this address: [email protected] Best regards.
3 /5
★★★☆☆

3 attempts to place the order by credit card: waiting 4 days. Delivery not made by DPD on the scheduled day, package waiting 5 km from my home but not recoverable: waiting 2 days. Disappointed not to be able to start my Christmas gifts... V Bardou

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident, please contact our customer service directly at this address: [email protected] Best regards.
3 /5
★★★☆☆

Hello ?? I received my package but you did not put the correct address for delivery so it took time for delivery. I had to call the delivery platform to correct my address properly

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this error, indeed the platform did not accept the postal code when creating the label (it can happen) and one of our employees made a mistake when choosing the city manually. Best regards.
2 /5
★★☆☆☆

I am very happy with the wool but on the other hand, way too much shipping cost. When you don't want to make a big order, it triples the price of the ball of yarn.

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3 /5
★★★☆☆

The shop is far and I don't have a car

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3 /5
★★★☆☆

Too bad the 3-time payment doesn't work

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. If it works, we have many orders placed with this type of payment, but it is subject to acceptance, Sequra decides whether they accept the payment or not based on each person's profile. Best regards.
2 /5
★★☆☆☆

During the presentation of the mosaic crochet tutorial for the Christmas blanket, Lidia explained to us that for any order before 15/12, the PDF would be attached to the invoice. I received the wool The Queen, the invoice but not the PDF. Therefore, I cannot start this beautiful work. I don't think I can complete it before Christmas, so I will return the wool hoping to get a refund. I am very disappointed.

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Answer from Lidia Crochet Tricot
Hello, If you placed your order from 01/11 you received the PDF of this work in the last email of your order (as an attachment). It's the email that confirms the shipment of your order. Please feel free to contact us at this address so we can verify and resend it if you misplaced this email: [email protected] However, we kindly ask you to change the review if you did receive the pdf.
3 /5
★★★☆☆

The Venus wool unravels, the tutorial is well presented but explained too quickly. Well done anyway.

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3 /5
★★★☆☆

The colors of the balls are defined by numbers, it would be much better if the color was indicated. There should be a correspondence table between all the threads and it should indicate which crochet number to take. I find the site outdated while Lidia is a dynamic young woman, it's really a shame, it doesn't showcase her!

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3 /5
★★★☆☆

I am quite disappointed with my first order. The balls have duller colors than in the photos. Moreover, one I thought was in a gradient of blue but it has green, which is not visible in the photo. Not to mention that my package arrived after 7 working days and not 2 or 3 as announced on the site.

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3 /5
★★★☆☆

An order placed with an error on my part regarding a color. I requested cancellation or a color change. They canceled and refunded my account (everything is fine now) but the white Bb wool had been resold and was out of stock. So it was impossible to complete the project... very angry because the wool will be restocked in January and Christmas will have passed. Not great

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. Indeed, the process is automatic upon cancellation, the stock is put back on sale and the skeins can be ordered. In this case, where a modification is necessary, it is better to request a modification of the order rather than a cancellation. Best regards.
3 /5
★★★☆☆

Return fees, having relay points!

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3 /5
★★★☆☆

Check the wool and cotton, I have found several times that I end up with the inside of a ball stained over several meters. It's very unpleasant. Too bad because I really like the Lidia crochet shop

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2 /5
★★☆☆☆

I am disappointed with the Trapixl orange red product, indeed I received a really mediocre product that frays with a texture on one side of this thread, really not nice which makes it so we don't know what to do with it nicely especially do not order orange red 🙁 (To say something positive, the shipping is fast and well packaged.

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purchased on 29/10/2023
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Answer from Lidia Crochet Tricot
Hello, thank you for your order. Indeed, the TrapiXL is a capricious product, we can come across some perfect spools as we can come across some with imperfections. We cannot predict it or prevent it. It is well known, and we specify it in red on the product page, in the store.
2 /5
★★☆☆☆

I can't tell you, order placed a week ago and still not received!

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. Please send us an email at this address so we can verify and claim your delivery: [email protected]
3 /5
★★★☆☆

You are slacking off in terms of product quality.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. The quality of our products has continued to improve. We have never made threads of lesser quality. On the contrary, it always goes towards better quality.
3 /5
★★★☆☆

I ordered an 8 mm hook and received a 4 mm hook ??

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this preparation error. Please contact us at this address so we can resolve this incident: [email protected] Best regards.
3 /5
★★★☆☆

Order placed on October 16 and still not received by October 24. The deadline was 5 to 6 working days. THANK YOU

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. Indeed, all parcels sent with MR on the 16th have passed through Madrid, we do not know why, it must be an error from MR. Generally, parcels arrive very quickly. Best regards.