9.7/10
★★★★★
based on 34278 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

A big downside, the yarns from the works published by Lidia are out of stock within 24 hours and most categories are, it's recurrent. The worst part is that it stays out of stock for a long time, from 3 to 6 months, it's really a shame because I will have to source elsewhere.

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3 /5
★★★☆☆

Hello, Your DPD delivery service is deplorable. I still haven't received my package. In my absence, a delivery notice was left allowing me to be delivered to Relay. I did that and since then nothing.... My order number is 595585. On your site, it is announced as completed. I still haven't received my delivery!!!!!

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Several great orders. Beautiful wools. In the last two orders, the wool does not have the same color at all with the identical number to previous orders and there is a knot in the ball.. so disappointed this time. It would be good to ensure color tracking.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. It's normal you ordered caprice 5 and in the previous order color 04. The colors are not the same. Best regards.
2 /5
★★☆☆☆

My order placed on February 20, 2024, has still not been delivered.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
2 /5
★★☆☆☆

Very unhappy with the shipping costs for 1 ball of yarn to finish my project. It's outrageous!

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We have recently reduced our shipping costs. However, these are not hidden fees; you see the shipping costs before paying for your order. It's a Spain-France delivery, so with very low shipping costs. Best regards.
3 /5
★★★☆☆

Order placed on the 20th, still not received on the 27th.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

When Lydia presented the Mandala vest, she said with the Caprice yarn. However, upon receiving the yarn, I have to double it to work with a 6, and that's important. Given my disability, I can't work too fine. So I would like to know how much extra yarn I should order to knit a small? Other than that, everything she does is very beautiful, I love it...

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2 /5
★★☆☆☆

Out of stock…

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3 /5
★★★☆☆

My order was executed and sent but the delivery was not made to the expected address, which means I have not yet gone to pick it up.

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2 /5
★★☆☆☆

My first order and too many knots in the wool, and I am disappointed with the quality. I do not recommend.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your orders. It's not unusual to find knots in the skeins. You can make an invisible join, and it will not affect your work. It happens with all ranges and for all brands of wool. Best regards.
2 /5
★★☆☆☆

Still haven't received my order

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

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Answer from Lidia Crochet Tricot
Hello, We thank you for your orders, as well as for your feedback. You say in your review "Very good quality of wool", but you only give us 3 stars out of the 5 available. Why not 5? What could we do for total satisfaction and to deserve 5 stars? Best regards.
3 /5
★★★☆☆

Hello, very satisfied with the quality of the wool but just a small downside, I also ordered a kit for the Christmas blanket?? but twice I had to reorder to finish it. It cost me more in shipping than the wool. Best regards

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Answer from Lidia Crochet Tricot
Hello, thank you for your orders. Which kit are you talking about? We noticed that you ordered the Baba wool. For the Christmas blanket, it is the BB that was used, so not the same quantity. It is normal that you had to order more quantity.
2 /5
★★☆☆☆

Order still not arrived, this is the 3rd time it's so slow, packages are stuck with Mondial.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Good products but dissatisfied with the order as it was incomplete.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. Indeed, an error was made in the preparation of your order. But all necessary actions have been taken to ensure this does not happen again and we have discussed with you about sending the missing item. We thank you for your loyalty.
3 /5
★★★☆☆

Too bad given the price! My brother-in-law wanted a burgundy hat, soft and warm. I opted for the pashmina. Upon reception, once I crocheted, the result was disappointing. The yarn is not soft, it catches on the crochet and leaves my hand rough as if there was a product on it. Probably the dye?! I cleaned the crochet just in case but it was still the same. The result is that there is a resistance on the crochet, it doesn't slide. I also found some small dust (like dry glue) stuck to the yarn but it comes off. Disappointed.

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Answer from Lidia Crochet Tricot
Hello, the Pashmina yarn is an Oeko Tex yarn, so there are no non-compliant products on this thread. Everything is tested. This yarn does not catch, so it is probably due to the crochet. What crochet are you using? However, we do not understand the 'small dust' that you found? Can you send us a photo to this address: [email protected]?
3 /5
★★★☆☆

The order is compliant. But, my message to Lidia crochet for information went unanswered. Too bad

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Answer from Lidia Crochet Tricot
Hello, we thank you for your orders. For questions regarding the store, we always respond very quickly, we have a team that takes care of these messages. Unfortunately, for questions asked to Lidia, it's more difficult. She receives hundreds of messages a day, and she is the only one responding. She also has to dedicate a lot of time to tutorials. Best regards.
3 /5
★★★☆☆

For now, I cannot evaluate my last order, as I have not received it yet ??

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Answer from Lidia Crochet Tricot
Hello, We thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Good responsiveness but the white wool is yellow

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Answer from Lidia Crochet Tricot
Hello, We thank you for your order. We have just checked the batch of this color of Caprice. It is a color that varies from white to off-white. To avoid any confusion, we have modified it to off-white, but it remains white. Best regards.
2 /5
★★☆☆☆

I did not receive my order. The address was poorly transcribed.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Loyalty points are not added during an order. However, the wool is beautiful.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this incident. If you encounter a technical error/incident for adding points, please contact us at this address: [email protected] We will find a solution with you. We thank you for your loyalty.
2 /5
★★☆☆☆

Hello, the wool has many defects, I find that the quality is becoming less good than at the beginning. I had to stop my work again. Every time I order.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this incident you encountered. Please contact us at this address, we always find a solution for every incident: [email protected] Best regards.
3 /5
★★★☆☆

I placed an order on January 10, still not received by January 17, the delivery times are very long. Otherwise, the products are of good quality, and the explanations are very clear.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

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3 /5
★★★☆☆

Hello, I am very disappointed with the product i cord! I would have liked to make the Selena bag, impossible. It is specified that the cord is thicker so the final result is bigger... I would even say enormous! The result is really not the same and with such thickness, forget the stockinette stitch and the pattern of the Selena bag! The cord is very difficult to work with. I am then testing a bag that I can adapt! Nothing to do, the holes are too big and the visual result is very disappointing! The other yarns are still as pretty and pleasant to work with.... thank you

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2 /5
★★☆☆☆

I am asked for my opinion even though I have not received my order!!!

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. Your package is probably delayed due to the delays caused by the end-of-year holidays. Please contact us at this address so we can open a claim with the carrier: [email protected] Best regards.
3 /5
★★★☆☆

In the last order, I was supposed to receive a gift and nothing, I followed up but the response was too late

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Answer from Lidia Crochet Tricot
Hello, You contacted us on Friday 29/12 in the evening. We could only respond on 02/01, after the end-of-year holidays. Your order where you used the gift code was not validated (paid), so it is pending payment. Then you placed a new order, but the code was no longer available, as it was used on this pending payment order. We offered you exceptionally to use this code on a future order and it is still valid.
3 /5
★★★☆☆

I received a wool that is impossible to work with as it clings to the needle or crochet. Wrist pain. It wraps around itself like a spiral and ends up making knots. Yet it's velvet, I thought it would be 'soft' and slide easily but no. I gave up.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. You ordered the Baby Vely range. We have no issues with this type of wool, it slides perfectly, what type of needles are you using? What brand? Best regards.
2 /5
★★☆☆☆

To this day still not received my order and no news from the carrier and my package

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

I made several orders in the last few weeks, 3 to be exact, and I only received 2 scratch cards and not the PDF of the Christmas cover from Lidia's client, since the beginning I am a bit disappointed.

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3 /5
★★★☆☆

Hello, When there is an error with the color or something else, it is very complicated for the return. When we send a message to Lidia, there is no response which is really a shame.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. You contacted us on December 12 and we replied the same day, several times, to all your doubts. Why do you say there is no response?
3 /5
★★★☆☆

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2 /5
★★☆☆☆

Hello, I find the shipping costs really too expensive especially when we realize that we are missing wool and that we have to reorder, I think this system is to encourage ordering more, not normal this is what I wanted to say. Best regards

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Answer from Lidia Crochet Tricot
Hello, Thank you for your orders. Unfortunately, the price of delivery is negotiated to the maximum, it is not high for this type of delivery. One solution would be to increase the price of items and reduce the delivery (how other businesses do), but this is not favorable to customers, you will end up paying more. It should be noted that the price of delivery is never free, it is transparent, as in our case, or added to the price of items (you pay it without realizing it). Best regards.
3 /5
★★★☆☆

Delivery with DPD carrier is a disaster... always issues with delivery when I order

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3 /5
★★★☆☆

Improve the way of delivering packages because they threw it over our gate (height 1.80m) that day it was raining and I was at home, they didn't even ring the doorbell accessible to the entrance door.

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3 /5
★★★☆☆

Order shipped on 28 11 2023 and still not received as of today 6 12 2023. I will not be able to complete the projects for Christmas. Very disappointed

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Hello, I have not yet received my first order.

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Answer from Lidia Crochet Tricot
Hello, we thank you for your orders. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

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3 /5
★★★☆☆

I am disappointed with the colors that are not as bright as in the tutorial and the quality of the wool that is not very soft

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3 /5
★★★☆☆

Order not received today. DPD does not always do its job correctly...

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident, please contact our customer service directly at this address: [email protected] Best regards.