9.7/10
★★★★★
based on 34915 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

The Lollipop wool smells bad!

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Duperrex C.
purchased on 14/01/2026
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1 /5
★☆☆☆☆

Perfect

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Véronique O.
purchased on 12/01/2026
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1 /5
★☆☆☆☆

Disappointed by the thread being too fine

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Sandrine D.
purchased on 10/12/2025
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1 /5
★☆☆☆☆

Zero: site to absolutely avoid, they provide any shade that has nothing to do with what you ordered and do not acknowledge that they send anything, given the shipping cost for a return to Spain, be careful or really don't be picky about the shades!!!

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Roger G.
purchased on 18/01/2026
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1 /5
★☆☆☆☆

The package was delivered quickly. However, the dye lots and the thickness of the yarn are not the same!!!!!! I end up with 2 different colors for the same yarn!!!!

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Laëtitia G.
purchased on 08/12/2025
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1 /5
★☆☆☆☆

An ineffective customer service that is not attentive to customer satisfaction. I will not order from this site again.

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Isabelle B.
purchased on 12/12/2025
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1 /5
★☆☆☆☆

Well received the wool, delighted, I knitted the rolled collar scarf, it's top-notch, and the wool is perfect, no knots.

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Brigitte F.
purchased on 26/12/2025
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1 /5
★☆☆☆☆

Very satisfied with both the wool and the accessories, and the shipments are correct. THANK YOU!!

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Marie Christine A.
purchased on 11/01/2026
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1 /5
★☆☆☆☆

Very good.

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Eliane C.
purchased on 25/01/2026
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1 /5
★☆☆☆☆

Hello, I bought the Cupid cotton to make the leaf sweater in crochet. A disaster, the thread often splits and there are lots of little threads that cannot be crocheted.

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Josette N.
purchased on 27/01/2026
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1 /5
★☆☆☆☆

Very satisfied with my purchase.

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Christine M.
purchased on 15/12/2025
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1 /5
★☆☆☆☆

Yarns ordered have already been used for the black and white ones, for the rest beautiful colors, to be tested later.

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Annick P.
purchased on 25/01/2026
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1 /5
★☆☆☆☆

I wanted to contact you because I am very disappointed with this last order. 1 ball is unusable and there are many knots in the others!! Already, it's a cotton that is difficult to crochet if you start the ball from the outside.

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Nicole D.
purchased on 28/12/2025
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1 /5
★☆☆☆☆

Late delivery.

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Agnès C.
purchased on 27/12/2025
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1 /5
★☆☆☆☆

No, sorry, but I am not satisfied at all. This is not the first time, but I haven't said anything until now because I thought it wouldn't happen again, but no. So this time I say stop. I will not order from your site again.

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Chantal H.
purchased on 24/01/2026
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1 /5
★☆☆☆☆

2nd order of the same reference and the quality of the 2nd did not match at all. Very disappointed and would not recommend again because customer service did not follow up on my complaint....

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Liliane T.
purchased on 11/12/2025
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1 /5
★☆☆☆☆

I am happy, I have good quality, thank you.

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Patrick A.
purchased on 07/12/2025
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1 /5
★☆☆☆☆

Not satisfied at all, I pay for shipping costs and had to travel 16 km to pick up my package.

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Corinne D.
purchased on 29/01/2026
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1 /5
★☆☆☆☆

Beautiful wool, the only problem is when you find seven knots in a ball, I find that exaggerated.

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Marilyn M.
purchased on 25/01/2026
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1 /5
★☆☆☆☆

Magnificent, still beautiful models. You are very talented, keep making us dream, courage, a big thank you.

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Paulette D.
purchased on 04/01/2026
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1 /5
★☆☆☆☆

2 identical orders, 2 completely different blues and a customer service that assumes changing stocks and supplies without changing the color names. A project that cannot be completed.

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Maëline B.
purchased on 02/01/2026
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1 /5
★☆☆☆☆

Hello, it's always difficult to buy wool without being able to touch it and as long as you haven't tried it for the first time. The first time, I ordered a large quantity of Caprice. What a mistake! It itches, the garments made are unwearable. This time, I'm taking the Chameleon and I'm disappointed again by the roughness of the yarn. I won't do anything with it. What more can I say except the feeling of having thrown my money away. You're obviously not to blame, online shopping for yarns is over for me.

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Marie-ange D.
purchased on 05/01/2026
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1 /5
★☆☆☆☆

If I could have put 0 stars, I would have done it, you pay the shipping costs to receive your package at home and the carrier drops it off at a relay point. Moreover, they give you a delivery date that is not respected, so nothing is going well.

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Sadiye C.
purchased on 30/01/2026
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1 /5
★☆☆☆☆

Impossible de réaliser le modèle de bonnet avec cette laine beaucoup trop fine pour un crochet numéro 4

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Luce L.
purchased on 02/02/2026
1 /5
★☆☆☆☆

L'article coloris "rouge 3" est très décevant, la couleur ne correspond pas du tout à la photo de votre site, mais vu les frais de retour, nous le conservons, par contre nous réfléchirons à deux fois avant de recommander chez vous !

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Roger G.
purchased on 18/01/2026
1 /5
★☆☆☆☆

Livraison prévue à domicile mais colis livré en point relais à 12 kms . Pas sérieux.

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Sabine G.
purchased on 09/01/2026
1 /5
★☆☆☆☆

Livraisons des colis par vos prestataire UPS choisi pas effectuer comme prévu a nouveau , livreurs qui ne se pointe pas a domicile comme convenu clientes insatisfaite

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Natacha N.
purchased on 31/12/2025
1 /5
★☆☆☆☆

Livraison beaucoup trop longue on etait très loin d’une livraison en 24-48 heures

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Agnès C.
purchased on 27/12/2025
1 /5
★☆☆☆☆

Pas encore reçu ma commande

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Christelle S.
purchased on 15/12/2025
1 /5
★☆☆☆☆

Rien reçu

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Isabelle F.
purchased on 09/12/2025
1 /5
★☆☆☆☆

I haven't received it

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Acheteur Vérifié
purchased on 21/11/2025
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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

-

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Acheteur Vérifié
purchased on 07/11/2025
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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with one star. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
1 /5
★☆☆☆☆

-

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Acheteur Vérifié
purchased on 06/11/2025
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with one star. Could you tell us more? A complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
1 /5
★☆☆☆☆

My previous order was delivered to 23 Victor Hugo street while I live at 27 Victor HUGO, and today's order says it was delivered to my mailbox and I received nothing. I asked my neighbors, no one received my package. If UPS cannot read an address correctly, you should change carriers. It's the only one that doesn't deliver to my address. In any case, I have not received my package, so I am more than disappointed with your partner because I don't think the error comes from you. Now what should I do because I was waiting for my order.

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Acheteur Vérifié
purchased on 05/11/2025
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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

Order placed on November 2 with payment, fast delivery, UPS passed without calling to leave the package. The package was supposed to be delivered the next day. To this day, I still haven't received my order and no phone number for either UPS or Lidia Crochet

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Acheteur Vérifié
purchased on 02/11/2025
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Answer from Lidia Crochet Tricot
Thank you for leaving us your comment and for placing an order. We have noted that your order has been subject to several delivery attempts and rescheduling. If you need it, write to us at [email protected] so that we can properly handle your case. Best regards,
1 /5
★☆☆☆☆

To this day, I still have not received my order.

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Acheteur Vérifié
purchased on 01/11/2025
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Answer from Lidia Crochet Tricot
Thank you for placing an order with us. Following your comment, we are pleased to inform you that your order is on its way and without incident. We remind you that delivery times with Mondial Relay are 5 to 6 working days. Please do not hesitate to contact us through one of the available channels if you need to. Best regards,
1 /5
★☆☆☆☆

Package not received

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Acheteur Vérifié
purchased on 30/10/2025
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Answer from Lidia Crochet Tricot
Hello! Thank you for leaving us your comment. Your complaint is already being processed and we will offer you the best possible solution as soon as possible. We thank you for your trust and patience during this process. Best regards.
1 /5
★☆☆☆☆

Still not received. I don't even know where the package is. I have paid shipping fees to have it in the mailbox.

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Acheteur Vérifié
purchased on 25/10/2025
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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

-

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Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with one star. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
1 /5
★☆☆☆☆

Still haven't received my ball that I needed to finish the roses of the blanket.

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Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello! Thank you for placing an order. We have verified that your package has been dropped off since the 23rd at a relay point close to the destination address, as delivery could not be made due to the absence of the recipient. Please contact UPS or write to us at [email protected] for more information regarding the collection of your package. We wish you an excellent day.