★★★★★
based on 34915 reviews published
Latest negative customer reviews
The Lollipop wool smells bad!
Perfect
Disappointed by the thread being too fine
Zero: site to absolutely avoid, they provide any shade that has nothing to do with what you ordered and do not acknowledge that they send anything, given the shipping cost for a return to Spain, be careful or really don't be picky about the shades!!!
The package was delivered quickly. However, the dye lots and the thickness of the yarn are not the same!!!!!! I end up with 2 different colors for the same yarn!!!!
An ineffective customer service that is not attentive to customer satisfaction. I will not order from this site again.
Well received the wool, delighted, I knitted the rolled collar scarf, it's top-notch, and the wool is perfect, no knots.
Very satisfied with both the wool and the accessories, and the shipments are correct. THANK YOU!!
Very good.
Hello, I bought the Cupid cotton to make the leaf sweater in crochet. A disaster, the thread often splits and there are lots of little threads that cannot be crocheted.
Very satisfied with my purchase.
Yarns ordered have already been used for the black and white ones, for the rest beautiful colors, to be tested later.
I wanted to contact you because I am very disappointed with this last order. 1 ball is unusable and there are many knots in the others!! Already, it's a cotton that is difficult to crochet if you start the ball from the outside.
Late delivery.
No, sorry, but I am not satisfied at all. This is not the first time, but I haven't said anything until now because I thought it wouldn't happen again, but no. So this time I say stop. I will not order from your site again.
2nd order of the same reference and the quality of the 2nd did not match at all. Very disappointed and would not recommend again because customer service did not follow up on my complaint....
I am happy, I have good quality, thank you.
Not satisfied at all, I pay for shipping costs and had to travel 16 km to pick up my package.
Beautiful wool, the only problem is when you find seven knots in a ball, I find that exaggerated.
Magnificent, still beautiful models. You are very talented, keep making us dream, courage, a big thank you.
2 identical orders, 2 completely different blues and a customer service that assumes changing stocks and supplies without changing the color names. A project that cannot be completed.
Hello, it's always difficult to buy wool without being able to touch it and as long as you haven't tried it for the first time. The first time, I ordered a large quantity of Caprice. What a mistake! It itches, the garments made are unwearable. This time, I'm taking the Chameleon and I'm disappointed again by the roughness of the yarn. I won't do anything with it. What more can I say except the feeling of having thrown my money away. You're obviously not to blame, online shopping for yarns is over for me.
If I could have put 0 stars, I would have done it, you pay the shipping costs to receive your package at home and the carrier drops it off at a relay point. Moreover, they give you a delivery date that is not respected, so nothing is going well.
Impossible de réaliser le modèle de bonnet avec cette laine beaucoup trop fine pour un crochet numéro 4
L'article coloris "rouge 3" est très décevant, la couleur ne correspond pas du tout à la photo de votre site, mais vu les frais de retour, nous le conservons, par contre nous réfléchirons à deux fois avant de recommander chez vous !
Livraison prévue à domicile mais colis livré en point relais à 12 kms . Pas sérieux.
Livraisons des colis par vos prestataire UPS choisi pas effectuer comme prévu a nouveau , livreurs qui ne se pointe pas a domicile comme convenu clientes insatisfaite
Livraison beaucoup trop longue on etait très loin d’une livraison en 24-48 heures
Pas encore reçu ma commande
Rien reçu
I haven't received it
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My previous order was delivered to 23 Victor Hugo street while I live at 27 Victor HUGO, and today's order says it was delivered to my mailbox and I received nothing. I asked my neighbors, no one received my package. If UPS cannot read an address correctly, you should change carriers. It's the only one that doesn't deliver to my address. In any case, I have not received my package, so I am more than disappointed with your partner because I don't think the error comes from you. Now what should I do because I was waiting for my order.
Order placed on November 2 with payment, fast delivery, UPS passed without calling to leave the package. The package was supposed to be delivered the next day. To this day, I still haven't received my order and no phone number for either UPS or Lidia Crochet
To this day, I still have not received my order.
Package not received
Still not received. I don't even know where the package is. I have paid shipping fees to have it in the mailbox.
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Still haven't received my ball that I needed to finish the roses of the blanket.