★★★★★
based on 33089 reviews published
Latest negative customer reviews
I haven't received it
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My previous order was delivered to 23 Victor Hugo street while I live at 27 Victor HUGO, and today's order says it was delivered to my mailbox and I received nothing. I asked my neighbors, no one received my package. If UPS cannot read an address correctly, you should change carriers. It's the only one that doesn't deliver to my address. In any case, I have not received my package, so I am more than disappointed with your partner because I don't think the error comes from you. Now what should I do because I was waiting for my order.
Order placed on November 2 with payment, fast delivery, UPS passed without calling to leave the package. The package was supposed to be delivered the next day. To this day, I still haven't received my order and no phone number for either UPS or Lidia Crochet
To this day, I still have not received my order.
Package not received
Still not received. I don't even know where the package is. I have paid shipping fees to have it in the mailbox.
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Still haven't received my ball that I needed to finish the roses of the blanket.
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Delivery time too long
I did not receive my package and the amount was debited !!!!!
Very bad experience, first my order was put aside, now I should have received it on Friday, the order tracking showed a delay and now a note on the tracking saying I would get an email when I would be delivered, since then nothing, very disappointed
Package not received. The UPS carrier is never reliable. Packages get lost or misplaced. Why not use the post office? Maybe more expensive? I was counting on having these buttons I ordered quickly and I have nothing!
I lost my access code I requested an update but I never received the email even in spam and since I received your email this morning it is not a problem of a non-existent email
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My order was supposed to arrive yesterday 10.09.25 but nothing! Not even a delivery notice! The tracking states that a supplementary address is necessary??? And then nothing! My address is correct! The problem does not come from you, but from UPS. And I don't know where to file a complaint.
I haven't received my order and therefore I cannot evaluate the yarn.
I have been a very good customer at Lidia Crochet for years. She published a tutorial, and she specifies that if you have a problem, you can send her a message. Automatic response that does not solve the problem. She doesn't even respond to your message.
Hello, the black color of the beaded cotton is not the same for each ball. I am disappointed.
Order placed and still nothing received, no customer service reachable and no refund.
I cannot give a good rating because I have not received my order. However, I paid by card, no problem there, the pickup was very quick. I would like a refund for this order, or to receive the order I made very quickly..... Without paying this time.
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Hello, it's not about the wool but not serious about the delivery method, paying for home delivery, I had to make trips to the relay and no commercial gesture from Lidia Crochet, paid for home delivery and ultimately I had to go pick it up at the relay, complicated for me, no driving license, it's really not serious, very disappointed.
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I still have not received my order. This is the second time with UPS. It's discouraging. Josiane Clauet
Was supposed to be delivered on June 26 and still not received today.
Very disappointed! The wool I ordered is of very poor quality!
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UPS super disappointed once again I find myself without a car and unfortunately they do not deliver directly to the mailbox this makes me lose considerable time!!!! Too disappointed in the end I didn't have time to go to the pickup point with my work hours that do not match. I would like a refund please.
The RAFFY thread 4 balls received impossible to work with it so stiff yet the video to make the basket seems to flow easily I am very disappointed I cannot work with it moreover it was to be for the hospital to keep me busy I am very very disappointed Mme Graffin Marie Claude 4 Bis les Chartiers 18140 COUY
The cotton ordered was not the one I received!!!!! You should update your videos!!!! It was supposed to be crocheted with a 3.5 and the one I received is a 6!!!! It's far from the same thing, I am still an expert in crochet and I was very disappointed with my order. When I am told that the bag will have more hold it is mocking me.
Wool delivery by incompetent people rescheduled 3 times, blocked once in Holland for several days, we don't know why, same in Brussels. They finally decide to deliver, I was at home, perfect, but no, late. I have to pick up my kids from school, of course, he passes at that moment, and who is going to have to drive to pick up the package? It's me. Honestly, last time I order as long as it's UPS, I won't order again.
Still no delivery since the order of June 5th.
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Order still not received
Disappointed because I took the color to finish my sweater but the lot is not identical to my first reception