9.7/10
★★★★★
based on 35074 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

Following a very disappointing order exchange by email after a purchase of i-corde several times and now I trust does not verify the photo and there I receive with a much duller color! Too bad because I really appreciate Lidia's tutorials and the quality

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. The photos are in line with reality but sometimes a photo may not display the same way with the exact tones on different screens. In this case, if the product does not meet your expectations, you can always return it. We will refund you for the merchandise. Thank you for your understanding.
3 /5
★★★☆☆

Delivery too expensive compared to others, and collection points too far away

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. Please note that this is a delivery from Spain to France, not France to France. The delivery times and prices are very reasonable, and in addition, we take into account a large part of these costs. Best regards.
3 /5
★★★☆☆

Order not received to date

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us here for any incident with the delivery: [email protected]
3 /5
★★★☆☆

I'm still waiting for my delivery while DPD says it has been delivered and I don't know how to contact Lidia Crochet to claim my package.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us here: [email protected] Best regards.
3 /5
★★★☆☆

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3 /5
★★★☆☆

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3 /5
★★★☆☆

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3 /5
★★★☆☆

Wool not available in gray for over a month

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3 /5
★★★☆☆

Delivery problem

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us at this address so we can assist you: [email protected] Best regards.
3 /5
★★★☆☆

Delivery too long, 9 days to receive my order. The first order was perfect, but this time!!!

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2 /5
★★☆☆☆

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2 /5
★★☆☆☆

It would be nice to send us a good return when the yarn does not correspond at all to what Lydia says. The Maya brand is not soft, but here I will return the package with 2 yarns less because I still tried before judging. Thank you, best regards.

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Answer from Lidia Crochet Tricot
Hello, the Maya yarn is very soft. In the case of a return because the items do not suit you (therefore no error, incident on the items), the return is at your expense. We thank you for your understanding.
2 /5
★★☆☆☆

No criticism on Lidia crochet knitting as I still haven't received anything despite delivery announcements on Friday first, then Saturday, each time a message; sorry your package cannot be delivered today please reschedule your delivery. This is impossible because after the procedure new message; we cannot intervene on your delivery package in transit. I contact them: response = your package will be delivered as soon as it is at our agency, please wait... where is it? With a delivery cost of over 7 euros for a ball of wool, I don't understand. In summary, good contact with the Lidia crochet site but please change your delivery service.

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2 /5
★★☆☆☆

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We do not understand the 2-star review. Following your order, you asked us to add an item. We put your order on hold and asked you to confirm the color of this range for the addition. Without a response from you, you contacted us to ask why the package is still on hold. We shipped the package the same day, since obviously you no longer wished to make this addition. Can you explain why we only deserve 2 stars? This way we can improve and provide impeccable service. Best regards.
2 /5
★★☆☆☆

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3 /5
★★★☆☆

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3 /5
★★★☆☆

Late delivery, plus the delivery price is already expensive, and the delivery person did not deliver to my home, so I don't think I will come back to you, when I pay for home delivery, home is not outside.

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3 /5
★★★☆☆

Hello, I am happy with the wool but disappointed not to have the teddy bear tutorial that I paid 2.50. I am eagerly awaiting the tutorial, please send it to me as soon as possible. Marie.

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Answer from Lidia Crochet Tricot
Hello, please contact us at this address: [email protected] Indeed, the tutorials are sent in the form of a download link. You can also download them from your customer account. Best regards.
3 /5
★★★☆☆

Pretty yarn but average delivery

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3 /5
★★★☆☆

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2 /5
★★☆☆☆

During my last order, I was disappointed because my knit pro needles were all twisted, really disgusting.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. Please feel free to contact us for any issues with your items/packages. We will find a solution together. [email protected] Best regards.
2 /5
★★☆☆☆

I am surprised I still haven't received my last order.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address so we can assist you with tracking your package or any potential issues: [email protected] Best regards.
3 /5
★★★☆☆

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3 /5
★★★☆☆

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3 /5
★★★☆☆

The wool is very beautiful. Nothing to say. Very fast delivery. However, I would have liked to have a response to a question asked by email before my order. Despite a follow-up, no response.

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Answer from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address: [email protected] for any shop/order questions, you will receive a very quick response. Best regards.
3 /5
★★★☆☆

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3 /5
★★★☆☆

Good evening, I ordered several balls of Cupidon cotton and I had the unpleasant surprise of finding knots and cut threads. And this on several balls. I'm making a nice table runner and the knots are on a red ball and on the white one. This is not the first time, which is why I want to point it out to you. What a shame because I am subscribed to your explanations and videos of the pretty things you make.

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3 /5
★★★☆☆

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3 /5
★★★☆☆

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3 /5
★★★☆☆

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2 /5
★★☆☆☆

Good evening, As I already explained in an email, I chose delivery to MY home and paid 7.96 for this service (2 balls of yarn!!!). That was my choice. My package was delivered to my neighbor!!??... I don't find it normal to have to chase after my package for such a price!! When you pay for a service, you should get a result. I didn't get it! I paid 7.96 for nothing!.... Conclusion => I will not order anything from you again! Regards

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3 /5
★★★☆☆

I really like Lidia who is very professional. However, there is a lack of follow-up. I left several messages without a response. It should be in centimeters and not in stitches because we crochet more or less tightly and the result is not the same. I also received yarn with knots.

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3 /5
★★★☆☆

I like the tutorials in general very well explained, however I am currently making a jacket with the dolce vitæ yarn and the explanations are limited, I went to check the comments to find answers to my questions and I see that Lidia sometimes does not respond to important questions...too bad

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2 /5
★★☆☆☆

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2 /5
★★☆☆☆

Oops! I haven't received my package and I hope it won't take long...

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3 /5
★★★☆☆

The order has not yet arrived because the delivery is postponed day by day. I am furious with the delivery by DPD

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2 /5
★★☆☆☆

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3 /5
★★★☆☆

Did not arrive on time.

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3 /5
★★★☆☆

I haven't received my order yet. It's very long, not satisfied

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3 /5
★★★☆☆

An extremely unpleasant smell emanating from the balls.

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