9.7/10
★★★★★
based on 35074 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

I did not receive my order. UPS did not deliver my order to the Royal Food relay.

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

UPS marked my package as delivered but it is not in the mailbox.

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

I have not received my package

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

I ordered on 4/11/24 with a delivery in 2 days and to this day I still haven't received my order

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

Hello, I can't judge for now since I haven't received anything yet. Delivery is normally scheduled for Friday. I am a bit disappointed because we could have been informed at the time of the order. I only saw after the disaster in Spain because I don't have a television. That will make almost 15 days of delivery delay... we are far from the 24 hours announced on the site. But the least nice thing is that I didn't even get an email or anything to inform me. Nevertheless, I can't wait to receive my delivery, can't wait to crochet. Have a nice day. Best regards. Mrs. Barbier Delphine.

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

Not good to say there is a problem with placing the order, the site has changed, we took more than half an hour to order, then the delivery time was not respected, anyway...

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

I can't evaluate anything since I haven't received the package.

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

Still no delivery by UPS. Very disappointed!

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

Order placed on October 30, still not shipped due to weather events beyond control, so giving feedback on an order I have not yet received and which is still considered in preparation by the sender is complicated.

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

Hello, I have not yet received my last order

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

I rate one star on my last order because paying fees for a return is unacceptable on an order of over 120 euros not counting all the other orders being a good customer has no value

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your orders. But the return policy has nothing to do with the price of the order. Prices are calculated and we cannot take return fees into account. Thank you for your understanding.
1 /5
★☆☆☆☆

I did not receive an order I paid for because their carrier is dishonest and claims to have delivered it to me, saying it will be delivered later, on the same day. And Lidia crochet thinks I am a liar apparently.

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

-

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
1 /5
★☆☆☆☆

I still don't have my order. A delivery paid to be delivered within 2/3 days, and here it is more than a week!! The carrier says my order has arrived, but I have NOTHING

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

You should perhaps deliver my package. I received a delivery notice in my mailbox and in fact, the package was never delivered!!!!!

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

-

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
1 /5
★☆☆☆☆

-

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
1 /5
★☆☆☆☆

-

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
1 /5
★☆☆☆☆

-

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
1 /5
★☆☆☆☆

I was happy to place my second order with Lidia crochet knit. I ordered butterfly balls, which are beautiful to the eye. However, I have a problem because the thread of my first ball is not regular, it becomes much thicker at the change to the shiny part. I sent a polite little email, and in response, I was told that it is not that my way of crocheting does not match the quality of the product, which is perfect. In short, I was just giving feedback on my experience, and I was told that I do not know how to use this ball of yarn. I am speechless.

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, This yarn has been used for several tutorials, and the result is impeccable. It is normal for it to appear thicker or thinner due to its texture, without affecting its quality. However, in the photo presented in your review, we see that the top thread is under tension, unlike the one at the bottom. Thank you for your understanding.
1 /5
★☆☆☆☆

I have not received my order!

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

Dissatisfied. I ordered on 08/24 and today on 08/31 I still do not have my wool and it is impossible to know from either lidiacrochet or DPD the delivery person when I will receive my wool. I don't know if I will order again. I trusted for a first order but for now I am disappointed.

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

A package shipped since August 14 and to this day nothing received. If I give 1 star it is because I am angry. I deprived my granddaughter of her birthday gift.

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

Delivery is too long

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

Orders never received, the tracking link does not work ... Never heard from the carrier

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

I am still waiting for my first order which dates from 23-06-2024 and today is 01-07-2024.

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

-

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with one star. Could you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
1 /5
★☆☆☆☆

-

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

I still haven't received my order

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

I still have not been delivered!

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

Order placed at the beginning of May and still not received.

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

I still haven't received the package and I have no news

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

Judges people without knowing them and dares to tell you that you are a small customer (because the last 2 orders were not big enough for them). I find that stupid!

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you but we need to clarify things for your review. We have never judged anyone, let alone a customer. You contacted us with a lot of bad faith since you did not receive the PDF tutorial for the last blanket, while we clearly indicated by all means (Newsletter, social media posts, etc.) that this tutorial is not offered for gift card orders and tutorials. During the last campaign, you ordered the same, a tutorial at 2.9 € to get the first tutorial for free. No problem, there, the first blanket was offered, but not this one. Obtaining a tutorial that will be sold for 9.99 €, with an order of 2.9 €, is not possible every time. Best regards.
1 /5
★☆☆☆☆

Where is my package?

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

-

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

-

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

Disastrous deadlines and services from Mondial Relay... No respect for the customer, package lost from the start then delivered to another delivery point far from my home requiring the use of public transport or a vehicle to retrieve the package within the allotted time (8 days).

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

I am disappointed, no one is able to find my package at the Melia Torremolinos hotel. The shipment is in the name of Chantal Duhamel.

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

Haven't received my order yet, a bit long anyway

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
1 /5
★☆☆☆☆

Order still not delivered

User icon
Acheteur Vérifié
Translated review
Answer from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.