Reviews Lidia Crochet Tricot

-

I allow myself to get back to you, as I was disappointed with the after-sales service. I placed an order thinking I would receive a scratch card as expected. I sent an email to the relevant service, and they explained to me that there were no more scratch cards. So I could use a scratch card that I might have kept without having benefited from it. As I explained to them, when I have a scratch card and I have a discount code, I will definitely use it. So, I am very disappointed, because it was not specified that it was the first orders that would receive a card and the following orders, to put it simply, would get nothing more. I don't find that very commercial. Otherwise, regarding the shop, nothing to say. A lot of choice of yarn, fast delivery, and interesting prices. As for the after-sales service, I feel that they do not feel concerned. I received responses from them that were completely incomprehensible... this, as far as I am concerned, makes me less inclined to order even though I really appreciate this site. Best regards, Christelle Magnien

Questions about delivery delays and yarn restocking are not taken into account or receive very vague responses as if after selling your products you don't care what happens next.

Shipping costs too high for small orders.

More and more disappointed, not by the wools but by the services. No information given to customers about the discontinuation of certain ranges, and gift cards announced during my order and not given because already out of stock on 4/12.

The wool is quite decent and cheaper than on other sites. Lidi makes very good videos. But the complaints service is useless. I am claiming a refund for my shipping costs that I paid almost 19 euros for express delivery to receive my package in 1 day, I received it in 5 days. So, well, I am in a position to request a refund for my shipping costs but nothing. Finally, it tires me, so I think I will no longer order there because this is not the first time and also in my order there was a missing wool, the most expensive of course. But well, whatever... It's like talking to a wall.

I ordered 4 colors of Maya wool: 02, 04, 05, and 13. I notice that the thread of the black skeins is thicker than the other 3 colors ordered. I just made a sample to be sure and the stitches in black with the same hook are larger. I am disappointed. My work will be less regular

Hello, the delay was really too long this time because I received my order from 30/11 today on 10/12. Well, not so bad, but I am used to a much shorter delay ??

Still haven't received my order

Very bad experience with deliveries and no response to the email sent on December 9. I ordered twice and I will not order again.

The package was supposed to be delivered to my home but it was delivered to a relay point difficult to reach. I sent a message to Lidia and I am waiting for a response

-

I haven't received anything yet

-

The order is perfect, but I thought I would receive my package at home and I had to pick it up at a pickup point, not easy for me (I am disabled).

I love Lidia crochet products

Order placed on 29/11, it is now 7/12 and I still haven't received my order.

I haven't received my order yet.

Hello, I am very disappointed, it has been more than a week since I placed my order, and still nothing received.

Package not received at home, dropped off at a store by UPS transport. Impossible for me to move, that's why I request Home Delivery by SEUR, much more serious for home deliveries.

The delivery is too long.

Delivery increasingly late

I was disappointed, when I ordered the items were in stock. On the scheduled delivery day, I received an email telling me that out of the 2 items ordered, 1 was no longer available. You wait until the delivery day to inform me. I thought the delivery person hadn't done their job. I am satisfied with the quality of the yarn.

Order not yet received. Constantly postponed by the carrier, once on Thursday it was supposed to arrive today, no news, but where is my package? Check that the package will be sent to the correct address and hang the unreliable carrier.

Still not delivered and order tracking nonexistent since 12/4 (we are on the 6th)

My order still hasn't arrived, it's way too long

Some skeins have knots and that's a shame

-

Great as usual, don't change anything.

Serious, beautiful threads, beautiful tutorials!

I am still waiting for my delivery which was initially scheduled for Tuesday, then today, and still nothing.

I am not happy with the delivery as I was absent the package was sent back to a depot without trying to deliver it to my home again

A little gift in the package, like at Hobbii they put in candies, a surprise like a wool needle, a little something... And the shipping costs to get free shipping on a 100€ order is way too high.

-

More choices, other merchants are renewing, we need to continue to expand the range.

Quality of the threads. Few threads do not tear when trying to undo the work, especially the bohemian thread (I am very disappointed). It's a shame for beginners... On the other hand, the tutorials are very good or even excellent: I learned to crochet alone thanks to Lidia's videos. Thank you for that.

Order placed 15 days ago and no news, no update for the transport, I don't know where it is... no message to inform about the delay or any other reason, I wanted these materials to make a project for Christmas. Very disappointed, I hope to have an explanation very soon.

If I gave 3 stars it is not for the quality of the order but for the UPS delivery system which is not serious, I am at home and the delivery person doesn't even ring my doorbell, he just puts the paper in the mailbox and then the package is dropped off at a shop that is very far from my home

I ordered my wool and to this day I still haven't received anything

I opted for delivery in 2-3 working days at home. I was delivered 7 days later. No need to pay a supplement then