/10
★★★★☆
based on 1734 published reviews
★★★★☆
based on 1734 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
My parcel took 1 month to arrive. Moreover with a damaged box and a shredded paper packing the shoes. The shoes were not my size. I had to return the product. Complicated return, as there is no QR code and the package is sent at our expense.
Cyrille E.
purchased on 17/05/2024
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1/5
★☆☆☆☆
Disappointing. They have real problems with being able to honour orders, we have to wait indefinitely, they don't have any deadlines to give us. I ended up cancelling the order (the easy thing to do with them) and now I have to wait another 14 days to get my money back! A really unprofessional company.
Outin A.
purchased on 15/05/2024
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1/5
★☆☆☆☆
I still haven't received the parcel!!! unacceptable on the part of chronopost!!! can you please let me know !!!!! thank you
Gisele E.
purchased on 13/05/2024
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1/5
★☆☆☆☆
Order placed with stock shown as available, then put on hold with no explanation. I ended up quickly asking for the order to be cancelled, only to be reimbursed 15 working days later. I wouldn't recommend it. I found the item cheaper on another site and had it delivered before I was reimbursed.
Acm
purchased on 07/05/2024
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1/5
★☆☆☆☆
Bonjour Franchement c'est trop cher vous article Comme l'adidas oh White vous la fais à 180 euros et au site adidas elle est à 120 euros franchement c'est abuser
Cliente I.
purchased on 06/05/2024
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1/5
★☆☆☆☆
A month's delay is disgraceful, I didn't even get a discount or an offer.
Sofiane .
purchased on 02/05/2024
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1/5
★☆☆☆☆
Kundenservice ist der reinste Horror!!!! Die Versandkosten sind so hoch. Telefonisch erreichbar ist nicht gegeben. Definitiv nie wieder dort einkaufen!
Khan
purchased on 29/04/2024
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1/5
★☆☆☆☆
I can't put 0 and it's a pity! I order a pair of sneakers for my teenager's 13th birthday with an advertised delivery time of 5 to 7 working days. I say to myself ÇÊcool, I'm going to get them on timeÊÈ 3 weeks and 2 days later, and after many reminders, I still get the same response ÇÊpair shipped to our premises/authenticated,É.blableÈ. They announce delivery times that they are incapable of meeting! I've paid and I've been waiting ever since... you have to be patient, they tell you. I don't even know if I'll ever receive them 🙁 Move on !!!! Run away !!!!!!! I'd like to point out that after a heated discussion with customer service, my order was released two hours later, even though it had been in authentication for several days and I was told it would be delayed again. My teenager will now be able to wear his shoes before he's bought 3 sizes! Thank you so much! But never again!
Bastos O.
purchased on 29/04/2024
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1/5
★☆☆☆☆
Hello, is there a way to send it back because the sneaker is too small? cordially
Naima M.
purchased on 19/04/2024
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1/5
★☆☆☆☆
I ordered a pair of sneakers, unfortunately I have not received, I contacted the carrier and directly limited resell, it now several days and still no response from them É! I don't have the pair and on top of that I'm not reimbursed?
Florian O.
purchased on 12/04/2024
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1/5
★☆☆☆☆
Service too slow , long É sav téléphone : répond jamais ! Frankly to flee 3 weeks to receive a pair of sneakers and for the return we wait another 3 weeks __ And I have just been refunded ____le 15/04 is a purchase 03/03 a pair returned without opening and a refund on 15/04 É 45jrs bravo and especially they are located in France, never again this site !!!!
Mme
purchased on 03/04/2024
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1/5
★☆☆☆☆
Tragedia Zamiast butw odebra_am par_ chi_skich papcie Nigdy wi_cej tej firmy
Krystyna N.
purchased on 28/03/2024
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1/5
★☆☆☆☆
Didn't find my pair, refund request on 8/03, still nothing receivedÉ
Antone
purchased on 25/03/2024
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1/5
★☆☆☆☆
Lousy! I ordered shoes on this site, and they fit too small. The return of the article is at my expense, I find it absurd to pay the shipping costs + the return of a package by mail ... I absolutely do not recommend this site because all other shoe site have the option of free return.
Margot
purchased on 19/03/2024
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1/5
★☆☆☆☆
Despite the fact that the pair looks pretty much like the photo, let's not talk about the delivery, which took almost a month... far from the time listed on their site. 1 week for each step clearly and despite the 15Û offered on the delivery box I wouldn't recommend you anymore.
Camille I.
purchased on 13/03/2024
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1/5
★☆☆☆☆
I've been waiting 2 months for my pair! A 500Û ! On the order tracking, my order is going backwards ! It should soon arrive at the starting point! I strongly advise against this, especially if you're in a hurry, hoping that my order will arrive one day! The site sells shoes they don't have in stock, so É! Satisfied people just buy pumps that you can find anywhere, but for the others it's not the same story. Not serious at all.
Carole
purchased on 11/03/2024
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1/5
★☆☆☆☆
This site is a huge scam. they sell you shoes they don't have. their number is unreachable (i've been trying to reach them for 2 weeks). their customer service by e-mail answers you like a Bot. Even if it's not legal, they don't give you an exact date for delivery. once their ÒestimateÓ is over, they invite you to wait. i've been waiting 1.5 months for shoes that were supposed to arrive between Ò6-15 daysÓ. Their instagram account reads my messages and doesn't reply. For a pair at 280 euros, the follow-up is 0. they take 24 hours to charge you but don't guarantee anything for the rest. i'm going to have to file a complaint against them because they're swindlers. i've wasted enough time trying to reach them. NEVER ORDER FROM THEM. PS: they'll tell you it's just an estimate. on the other hand, the law states that delivery is governed by articles L216-1 and L216-6 of the consumer code. These stipulate that if the delivery date is not respected (art 111-1,3 of the French Consumer Code), they have 30 days to send the goods. Any delay in reimbursement will entail an increase in the amount they owe you. Don't be fooled.
Malika E.
purchased on 05/03/2024
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1/5
★☆☆☆☆
You still haven't reimbursed me nor answered my e-mail concerning my reimbursement?
Liloo R.
purchased on 28/02/2024
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1/5
★☆☆☆☆
Shoes in average new condition
Gabriel A.
purchased on 26/02/2024
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1/5
★☆☆☆☆
Hello, Following receipt of an order. Surprised to receive products with signs of wear, stains, damaged boots...
Johan O.
purchased on 22/02/2024
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1/5
★☆☆☆☆
The site asked me for my opinion. As I said before, after 3 weeks of waiting I received a different model than the ones I ordered. I sincerely believe that Limited Resell is a huge scam and I advise NOBODY to order from this site.
Ambre B.
purchased on 21/02/2024
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1/5
★☆☆☆☆
I was so happy to finally find the shoes I'd been looking for everywhere! 260 euros and 3 weeks later, despite their so-called expertise, I find myself with a model I didn't order. It's a similar model, but it wasn't the one in the description, nor the one in the first photo. The funny thing is that the shoes I received are available on Zalando at 140 euros and now at 460 euros on the Limited Resell website. In short, a real rip-off.
Ambre B.
purchased on 19/02/2024
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1/5
★☆☆☆☆
For a good hundred euros I received a very nice empty box, too bad I didn't get the pair of shoes that was supposed to go with it! When I reported the problem to the seller, after having provided an astronomical number of photos of the box and the package, filed a complaint (at the request of the customer service) etc., I never heard from them again. The site did everything it could to save time and avoid responsibility. Fortunately, PayPal reimbursed me; if I had paid by credit card, I'd still be waiting for a hypothetical refund. In the end, 2 months went by between my order and the moment I was reimbursed, and I had to rush off to find something else for my partner's Christmas present. For me, this site and the group to which it belongs are to be avoided.
Julien B.
purchased on 19/02/2024
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1/5
★☆☆☆☆
Nie wieder. Habe Schuhe bestellt nach 3 Wochen kam die Nachricht, sie bekommen die Schuhe nicht ran. Bestellung wurde storniert aber es wrde 21 Arbeitstage dauern bis ich mein Geld zurckbekomme. Es wird mit meinem Geld gearbeitet. Der Shop msste verboten werden. Nie wieder!
Schulz
purchased on 18/02/2024
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1/5
★☆☆☆☆
I will no longer recommend this site because it tells you 48h o final my 2 less to arrive so I recommend more in any case sneakers are not like the photo desu
Vanessa L.
purchased on 15/02/2024
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1/5
★☆☆☆☆
Disastrous delivery time and I still haven't received my order!!!! If I had known, I wouldn't have ordered...
Hasan A.
purchased on 14/02/2024
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1/5
★☆☆☆☆
I ordered a pair of Jordan 1 with a delay of 12 days if I'm not mistaken. An order I had placed 1 month in advance of a birthday my order was canceled after 1 week
Nn
purchased on 12/02/2024
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1/5
★☆☆☆☆
The pair is fake despite their so-called control They don't know sneaker pairs or their histories Answer to limited ressel: Your rigorous process is in trouble, in uv light the bclées seams appear out even if nike neglects the materials they take care of the seams.
Jerome O.
purchased on 09/02/2024
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1/5
★☆☆☆☆
I have never received my order, but the price has been received.
Trecourt M.
purchased on 07/02/2024
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1/5
★☆☆☆☆
The pair is much too small so I ask for a return to change the size because I still paid 300.- and it would be a shame to keep them at the back of my closet, so I receive their response they tell me I no longer have the right to changeÉ never again I order here.
Dylan
purchased on 01/02/2024
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1/5
★☆☆☆☆
If I could put 0 stars I would! first purchase and LAST !!!!! pair of UGG ordered in 40, I'm 39, but it says we strongly recommend you take a size up, I hesitated but I followed I took 40, then the delivery supposedly 15 days max, well no more than a month before receiving a pair and guess what too big! so I want to exchange for a size 39, well not only do the returns have to be at MY EXPENSE, but I have to pay an extra 92 bucks for my original size 39 that I would have taken if I hadn't been encouraged to take a bigger size !!!!!!!!! the pair was never worn but in the euphoria of the moment I ripped off the limited resell label that was attached to the pair so I'm not even sending them back because I know they're going to give me their usual blah blah blah that doesn't respect the return conditions (label) customer service? WITHOUT SOUL, without professional conscience, robots who think only to make bif it's shameful I hate I find myself with a pair too large and without my UGG !!!!!!! A FUIR !!!!!!!!!!!!!
Lindsay V.
purchased on 01/02/2024
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1/5
★☆☆☆☆
I had to wait a month to find out that the pair I ordered was no longer in stock and that was not at all professional since it was for a birthday. It ruined everything and the refund was made and I received my money after 14 days.
Chtourou
purchased on 30/01/2024
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1/5
★☆☆☆☆
Prices franklyÉ. Can't wait for the spring. I'm sick and tired of paying a fortune for a sneaker that doesn't cost more than 30 Û. ______
Monsieur R.
purchased on 30/01/2024
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1/5
★☆☆☆☆
Thief website
Daniel L.
purchased on 30/01/2024
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1/5
★☆☆☆☆
I placed and paid for the order on November 29, 2023, received the goods on December 22, 2023 / almost a month later / the shoes did not fit, I had to return them. The company received the return of the shoes on 01/02/2024. today 01/30/2024 I still have not received my refund. Very slow, inconvenient, bad feedback.
Yuliya U.
purchased on 30/01/2024
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1/5
★☆☆☆☆
A disaster Pair ordered on 26/11 end of December still no news and had to wait 15 days to be refunded.
Erine L.
purchased on 29/01/2024
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1/5
★☆☆☆☆
More than disappointed with this site ÉBaskets expected to arrive 13 days maximum after ordering. I didn't receive them for Christmas 21 days later, only to receive a message in January saying that I wouldn't be receiving them, so I was refunded... But when I go to the site, you can still order them with a maximum delay of 13 days...!
Sandrine N.
purchased on 29/01/2024
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1/5
★☆☆☆☆
I'm still waiting for my order
Lindsay V.
purchased on 26/01/2024
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1/5
★☆☆☆☆
Wait too long
Ngatta O.
purchased on 26/01/2024
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1/5
★☆☆☆☆
Wrde da nie wieder bestellen. Warte jetzt seid Wochen auf meine Geld und die retour muss selber bezahlt werden, wo man mit 20Û rechnen muss. Schlechter Kundenservice!!!
M.b
purchased on 24/01/2024
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1/5
★☆☆☆☆
A pair ordered 2 months before my wife's birthday, 320Û anyway, paid cash. Displayed as available on the site, I received an e-mail a week before to tell me that you had it but that it hadn't been validated for authenticity... I'm sorry, but this is really unprofessional and smacks of a last-minute lie. I've been asking for news on a regular basis with no response or with evasive answers. Sorry again, but I absolutely do not recommend you.
Barbary B.
purchased on 23/01/2024
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1/5
★☆☆☆☆
An absolute disgrace, the size was wrong when I tried them on at home (the sneakers had not been worn outdoors) and I had re-gilded a small label on the tongue so that I could try the product on. They never wanted to exchange them because the label had been removed, even though the sneakers were in exactly the same condition as when they were delivered. Huge waste of time, completely closed and unsympathetic staffÉ. I won't be ordering from them again
Alexandre E.
purchased on 23/01/2024
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1/5
★☆☆☆☆
Hier bestel ik nooit meer
Nicky F.
purchased on 23/01/2024
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1/5
★☆☆☆☆
More than a month for delivery. It's not going well at all
Tom G.
purchased on 23/01/2024
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1/5
★☆☆☆☆
Pair delivered 3 weeks after date shown, delivered with certification token already opened, so impossible to return. Of course, no response from customer service. To be avoided.
Stiffler
purchased on 23/01/2024
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1/5
★☆☆☆☆
Shoe order. A few days later, I sent an e-mail announcing that I was looking for a pair. 1 month passes without any news. Request for refund, because of course the payment is made when they don't even have the pair in stock. Disgraceful to have this type of procedure.
Guillaume
purchased on 23/01/2024
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1/5
★☆☆☆☆
Sneakers besteld, zeker 2 mnd gewacht. Zelf gebeld toen mijn geld terug gekregen. Nu weer maand of 2 verder krijg ik dit berichtje, of ik tevreden ben. 1 ding kan ik zeggen. Ik kan mijn geld overal kwijt, maar zullen jullie niets meer van merken
Pierre .
purchased on 23/01/2024
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1/5
★☆☆☆☆
Delayed order sales in the meantime. No commercial gesture. Reply to limited ressell: you didn't keep me informed, it's me who's been fishing for information, and the tracking system has never displayed any problems or delays (authentication problem according to you). In the meantime, the sales arrived and the pair I bought had been reduced and my order not shipped. You never wanted to refund me the difference which would have been more than correct. Notice to potential future buyers. Pass your way on this resell site and prefer others that are cheaper and much faster.
Loic
purchased on 22/01/2024
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1/5
★☆☆☆☆
Delivery time too long
Benoit M.
purchased on 12/01/2024
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1/5
★☆☆☆☆
Order placed on December 14th, here we are on January 8th and still waiting for delivery! :((
Bruno L.
purchased on 09/01/2024
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1/5
★☆☆☆☆
Nicht angekommen und wre auch viel zu spt nach weihnachten angekommen
Annika B.
purchased on 06/01/2024
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1/5
★☆☆☆☆
Extremely long lead time. Competitors in the same business take 2 weeks less, even if the shoes come from Singapore.
Frederic E.
purchased on 05/01/2024
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1/5
★☆☆☆☆
Delivery time not respected despite an order placed more than 3 weeks before the festive season. All in all, a gift that wasn't delivered in time for Christmas ... Given the price of the order, I was very disappointed by Limited Resell's response, which read: "Due to particularly high demand over the Christmas period, we cannot guarantee delivery of your order before Christmas"..... I'm not happy with the response. I wouldn't recommend Limited Resell and would continue to order from Stock X, who are much more responsive!
Celine L.
purchased on 05/01/2024
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1/5
★☆☆☆☆
I returned a shoe, but they claimed not to receive it!!! Now i have sent them a form to fill it in and they keep ignoring me!!!! I want my money back: ORDER IGDSRZPNT
Kim E.
purchased on 04/01/2024
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1/5
★☆☆☆☆
I waited 2 months for a pair of shoes, very bad customer service not responsive
Camille
purchased on 29/12/2023
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1/5
★☆☆☆☆
Strasznie d_ugi czas oczekiwania. Prawie miesi_c.
Agata N.
purchased on 29/12/2023
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1/5
★☆☆☆☆
Hello Why was my review deleted I only told the truth. Pair of shoes ordered at 202.90Û accepted by limited ressel and 5 days later order cancelled because so-called technical error. Price increased to 570Û Misleading advertising
Sandra H.
purchased on 19/12/2023
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1/5
★☆☆☆☆
I ordered KOBE 6 GRINCH on 11/12/2023. On 12/12/2023 my order was processed. In the meantime they have increased the prices as the KOBE 6 were out of stock on all the other sites. Today I receive an email saying that LIMITED RESSEL is cancelling my order because there was an error. Price increase from 202.90 Û to 570.00 Û. This site is not reliable at all, they use false advertising to attract customers.
Hs
purchased on 18/12/2023
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1/5
★☆☆☆☆
Order arrived very late I had to almost harass customer service for it to move again I find it a shame to pay 400 € a pair of sneakers and not receive it within the time indicated.
Dallel C.
purchased on 06/11/2023
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1/5
★☆☆☆☆
I've been waiting for my order for 2 weeks, it's been delayed and I still haven't heard anything. When I call customer service (open from 9am to 12pm only), the person tells me to be patient because the pair is in great demand, and can do nothing for me. Yet it's their job and the very principle of the site to offer sought-after items. So this site sells pairs of shoes that aren't even in stock? This is dubious and unacceptable.
Tete F.
purchased on 05/12/2023
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