Customer reviews of LOFT ATTITUDE

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 3 229 published reviews
5 2 605 81% 4 434 13% 3 93 3% 2 43 1% 1 54 2%

Summary of reviews

The online store Loft Attitude is praised for its superior product quality, with numerous customers noting the excellent craftsmanship of items like lamps and furniture, which are described as beautiful and well-made. Delivery services are highlighted as efficient, with many customers appreciating the fast shipping times and careful packaging that ensures products arrive in perfect condition. The customer service stands out for its attentiveness and responsiveness; representatives provide detailed information and assistance, further enhancing the shopping experience.

Reviews 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2021
Fast delivery, but not in the time slot chosen, very well protected.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
Very satisfied with the furniture ordered, but the delivery time was very delayed.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/11/2021
Good site, with lots of references. However, big problem with delivery. Colissimo changes the delivery destination and informs you late. Inevitably a place further away than the first. Not serious, especially in the countryside.
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Response from LOFT ATTITUDE
Dear Customer, Thank you for your feedback. We will contact our Colissimo account manager to find out the reason for this change of destination so that this incident does not happen again. Thank you for your understanding. Sincerely Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/10/2021
It takes a long time before it arrives.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/11/2021
my sister bought it in Nice, I loved it. I looked for it on the net with a gold glass and stainless steel coffee table, and bam I found it, I was thrilled and ordered it.
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Response from LOFT ATTITUDE
Thank you for your positive feedback on the LOFT ATTITUDE product! We're delighted that your sister liked it too. Thank you for sharing your purchase experience with us. We hope you enjoy your new product.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/11/2021
deadline respected
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/07/2021
Very nice products, reasonable prices, several months delivery time, certainly exceptional.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/10/2021
Very fast delivery
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/09/2021
Average product satisfaction
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Response from LOFT ATTITUDE
I'm sorry to hear that you were not entirely satisfied with your purchase from LOFT ATTITUDE. We value your opinion and will do our best in collaboration with our suppliers to improve our products in the future. Thank you for sharing your experience with us.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/08/2021
Satisfied. But a pity of the delay in the delivery, the 15 days deadline not respected.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/09/2021
delivered in good condition and on time so "very good", remark below justifies the "good" only
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/09/2021
delivery expected 2 days later, a week later we don't know where the parcel is. so after numerous calls we magically find the parcel.
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Response from LOFT ATTITUDE
Hello, we're sorry for the inconvenience. We do our utmost to respect the delivery times announced, but delays may occur due to logistical problems beyond our control. We thank you for your patience and hope you are satisfied with the product."
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/09/2021
Beautiful proposals and variety of objects
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/09/2021
The order was promised within 48 hours. Ordered on the 2nd and scheduled for the 4th, it actually arrived on the 7th around noon. So don't be fooled by the 48 hours!
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Response from LOFT ATTITUDE
Dear Customer, We sent your order on 02/09 but unfortunately we are all dependent on the post office and their possible delays. We will of course pass on this information to our Colissimo account manager so that they can improve their commitments. We are sincerely sorry for this inconvenience and hope to see you soon on our site. Best regards LOFT ATTITUDE Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/09/2021
the product, according to the photo available on the site, appears to be cordless, but on the other hand it must be plugged in to operate the lamp, so it does have a connecting cord
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/08/2021
Tt ok
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/08/2021
Slight delay in delivery but phone call to explain the reason, perfect delivery, product well packaged, arrived in good condition and as we expected.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/08/2021
Good delivery time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/08/2021
Friendly, pleasant driver
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/05/2021
The product was out of stock. But I appreciated that I was always welcomed on the phone.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/06/2021
Order and delivery time as advertised. Communication with the salesman could be better. Clearly, having customers bothers him...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/05/2021
everything went according to plan.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/05/2021
Despite perfect packaging, we have a slightly chipped corner of the table, which was not noticeable, given the weight of the package and the help of the deliveryman (which is rare) not enough time to unpack completely without risking exceeding the 15 minutes reserved for this purpose.
The table is beautiful and the finish is top-notch. I recommend this site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/04/2021
I'm aware of the site, but I've never ordered before.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/04/2021
The 45 kg parcel was delivered to the building gate and not to the apartment ... How to ????
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Response from LOFT ATTITUDE
We apologize for this inconvenience. We clearly state on our website that the free delivery corresponds to a standard delivery at the foot of the building. In addition, we inform you by email at the time of shipment that it is necessary to provide the necessary people to move your order on the day of receipt. Thank you for your understanding and trust.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/04/2021
Very disappointed
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Response from LOFT ATTITUDE
Hello, thank you for your review of our site. We are sorry that your experience did not live up to your expectations. Please do not hesitate to contact us with your comments so that we can improve our services. We look forward to hearing from you.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/03/2021
Fast delivery and products that met our expectations.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/03/2021
No worries about ordering and delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/03/2021
Delivered on time, but the experience of boxes being mishandled during the journey continues, as it does with many deliveries, this time without damage, but requiring a strict check in the presence of the delivery driver. Aren't there any carriers offering a guarantee "delivery intact"?
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Response from LOFT ATTITUDE
Dear Customer, Thank you for your comments. We would be delighted if a carrier offered this type of solution at a reasonable price. But unfortunately, with automation and the ever-increasing flow of parcels, we have to make do and overpack all our packages.
Hoping to see you soon on our site. Sincerely The Loft Attitude team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2021
4 times faster delivery
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/03/2021
I'd like to focus on the mirror itself...
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Response from LOFT ATTITUDE
Thank you for your review of our site. We take your comments into account and will do our best to improve. Please do not hesitate to contact us if you have any further comments.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/02/2021
Difficult to obtain information while ordering.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/03/2021
Very satisfied, fast delivery, too bad the instructions are not in French. Difficult to block Le Bras I phoned: a technician immediately gave me the solution. Very professional!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/03/2021
Fast
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2021
Very good order tracking.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2021
Acceptable site perfect postal delivery
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/02/2021
Nothing to complain about on the loflattitude site, everything went smoothly. On the other hand, we were very disappointed with the delivery: we found the parcel by chance in a corner at the back of our house. The delivery man left it there without informing us (no phone call, no sms, no message in the letterbox). We don't know how long the parcel had been there, we were lucky it wasn't stolen as our property is not enclosed! SEE THE DELIVERY AGAIN!
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Response from LOFT ATTITUDE
Dear Customer, Thank you very much for this valuable information which will enable us to inform our supplier SOCADIS who took care of the delivery with the company DPD. We apologize for this delivery service which is not at all up to what we would like to provide you. Best regards LOFT ATTITUDE Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/02/2021
Order...delivery......no disappointment......very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/01/2021
Relatively fast delivery Correct product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/12/2020
Product description conforms Delivery time a little longer than announced
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