Customer reviews of LOFT ATTITUDE

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 3 229 published reviews
5 2 605 81% 4 434 13% 3 93 3% 2 43 1% 1 54 2%

Summary of reviews

The online store Loft Attitude is praised for its superior product quality, with numerous customers noting the excellent craftsmanship of items like lamps and furniture, which are described as beautiful and well-made. Delivery services are highlighted as efficient, with many customers appreciating the fast shipping times and careful packaging that ensures products arrive in perfect condition. The customer service stands out for its attentiveness and responsiveness; representatives provide detailed information and assistance, further enhancing the shopping experience.

Reviews 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/04/2020
Clear site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/04/2020
Good site with lots of choice
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/01/2020
The items are well presented, but updating availability sometimes seems to be a problem. This was the case for me, but immediately after placing my order I received a phone call from Loftattitude informing me of a longer delay and giving me the choice between a refund or waiting! An impeccable response!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/03/2020
Terrible delivery man. I had to fight to get him to take back the pallet on which the parcel was strapped. Everything else he left. I live in the center of town in an apartment so this is a real problem.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/02/2020
Good equipment, except for the ball joints, which need to be tightened to death to prevent the assembly from gradually lowering on its own.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/02/2020
Fine
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Response from LOFT ATTITUDE
Thank you for your positive review of our LOFT ATTITUDE website. We're glad you enjoyed your shopping experience with us. Please do not hesitate to come back to us if you need anything.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/01/2020
Order lost, once I re-launched someone took into account the request.
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Response from LOFT ATTITUDE
Hello, we're sorry that your order was lost with Colissimo and that you had to send it again. We will do our utmost to ensure that this does not happen again in the future. Thank you for your feedback and your confidence.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/02/2020
Easy to use
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/01/2020
The rest is fine.
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Response from LOFT ATTITUDE
Thank you for your comment about our delivery time. We are sorry that this was an inconvenience for you. We take your comments on board and will do our best to improve our service. However, we are pleased that the rest of your experience has been positive. Please do not hesitate to contact us if you have any other suggestions or comments to share. See you soon on LOFT ATTITUDE!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2020
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/02/2020
The site is easy to use and delivery was fast.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/01/2020
Good, pleasant site with plenty of choice
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/12/2019
Delivery time a little long, but this must be qualified as the order was placed during the holiday season.
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Response from LOFT ATTITUDE
Thank you for your feedback, we are sorry for the longer delivery time due to the holidays. We hope you were satisfied with your order.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/01/2020
I'm not thrilled, I expected better.
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Response from LOFT ATTITUDE
Dear Customer, we are sorry to hear that you are not entirely satisfied with your product from LOFT ATTITUDE. We will do our best to improve our products in collaboration with our suppliers. Please let us know if you have any suggestions for improvement. Thank you for your feedback.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/01/2020
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/01/2020
No problems with this order
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/12/2019
The detailed specifications weren't mentioned, and the photo was an awful deterrent, so I had to phone to be sure. I was very well received, by the way.
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Response from LOFT ATTITUDE
Good day Sir/Madam,

Thank you for your feedback on our LOFT ATTITUDE website. We are sorry that you encountered difficulties during your search. We take note of your comments and will do our utmost to improve the presentation of our products. We are pleased to hear that your telephone call was well received. We hope you find what you're looking for.

Yours faithfully
The LOFT ATTITUDE team.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/12/2019
It's a pity we can't find a set of 2 industrial consoles, palmes de fer.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/12/2019
Interesting site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2019
Ras!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2019
Modern products good value for money.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/12/2019
Good readability
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/12/2019
The parcel was well received and correctly packaged, but the product is mediocre considering the price.
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Response from LOFT ATTITUDE
We are sorry that you were not fully satisfied with your purchase. We take note of your opinion and will do our best with our suppliers to improve quality. Thank you for sharing your experience with Loft Attitude.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/12/2019
Satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/12/2019
shipment, speed
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/12/2019
The site is very good, but the Toledo off-center suspension is of deplorable quality with an arm attachment that doesn't hold in place, magnificent... in the photo only!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2019
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/11/2019
TB for the order but delivery still pending for 15 days. I followed up and everything was sorted out within 24 hours with apologies. Perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/11/2019
Correct
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/10/2019
good to very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/10/2019
Fast, careful shipping
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/09/2019
A little problem with the delay in processing the order, which arrived in 3 weeks instead of the 15 days announced. Well managed though, with a competent person answering when you call - rare enough these days to be worth mentioning!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/10/2019
Super
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/09/2019
it's clear and easy to understand
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/08/2019
Delivery a little long, the rest is Tbien...!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/07/2019
satisfied with the customer service and the delivery time, which was respected.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/08/2019
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/08/2019
Serious with a price on my order cheaper than elsewhere
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/07/2019
Reactive and efficient service!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/07/2019
Lack of visibility when ordering that the item is out of stock. Excellent order management and tracking
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