★★★★★
based on 336 reviews published
Latest customer reviews
Perfect in every way, product, speed of delivery, packaging.
The order was as described. Communication with the company is easy.
Very pleased with my order. Deadlines are quite acceptable. Nice work done. Very friendly staff. We feel the taste of work well done.
Very satisfied with my purchases
In the website, I was not clearly informed that there was no chandelier. Indeed, at first I made a search with chandelier. I clicked on models that interested me (chandelier + colored cable) then in my cart, it was found that a set of cable which I could change the color + black cover ... In short, everything was fine but the chandelier had "disappeared" during my browsing, and unfortunately it was at the reception that I realized it. ==> The material is quality and I will keep it, adapting another chandelier, but it did not go well on the site during the purchase. If you can correct it ??? Sincerely, Pierre
We are sorry that you were not completely satisfied with your experience with Lumix Creation. We always take feedback into account and strive to make our services better, more transparent and easier to use. We will carefully review your feedback and take the necessary steps to improve our site. Thank you for taking the time to give us your feedback.
Sincerely,
The Lumix Creation team
Delivery at the top. Very good quality and super rendering! We validate at 200%.
Good product, well packaged. Conforms to the description and photos. Delivery time a little long.
Perfect
Available and friendly...I asked for "made to measure", I got "made to measure" perfect
Thank you very much for your opinion which helps future buyers and is very important to us.
Easy ordering and delivery, thank you!
FFFFF
The manufacturer, and the lady I had on the phone helping, and advising. Asking for more details about the color afterwards. The packaging impeccable and beautifully presented. Luminaire made with care, wiring impeccable and facilitating the installation. I am very happy with my purchase. Thank you!
Item conforms and fast shipping 100% recommendable site
Excellent personalized service, available and responsive.
Very satisfied with my purchase!
Very good quality light, nice finish with all the parts for the assembly
Very nice! Super customer service at the top!
Product as described, we asked for more information before purchase and received a quick response.
I look forward to hearing from you.
Close and attentive to the client's expectations, Excellent experience
Excellent service, my specific request was well taken into account and the follow-up of the order is done step by step. The rendering of the ordered lights is perfect. Thank you.
We are very satisfied with the product and the phone contact we had with the team. Very professional and attentive as if we were in their store. Thank you
Delivery time is correct and the quality of the sconce is good. I must admit that I did not understand why my package arrived in a relay point instead of my address and why my sconce was sent in a wine box...
I just checked, and you had indeed asked to be delivered by Mondial Relay.
Regarding the cardboard; for information, we proceed on our small scale to the recycling of cardboard as part of sustainable development and ecological. It is not systematic, but as soon as we can, we do it.
For packaging, we use plastic films that comply with the law on energy transition (recycled material). We do not offer packaging for our creations. The wedges are made with bubble wrap at 80% recycled and recycled kraft paper Eco.
Nicolas
Perfect
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4 magnificent Coppa suspensions, contact and personalized customer advice. A beautiful discovery, top company I highly recommend! Thank you to all your team
Perfect Super product
Simply perfect
Very good company that manufactures its lights in France. Delighted with the wall lamp I ordered.
Thank you so much for your delivery and the kind phone reception. I am going to reorder 2 more hangers. If I order tonight, do you think I will be able to get the order by November 9 (for a second home)? If not, I will order in December. Thank you very much for your service. Philippe Martin
I don't know what you would like to order as suspensions, but it seems to me a bit tight to be delivered before November 09 unless I have everything in stock.
I thank you for coming back to me in PM. Thank you again for your time.
Fast shipping. Good quality of the product.
Great! Thanks for the follow-up
The only problem is that the package was held up at the post office and I thought it was lost. But this Saturday it was delivered to me.
My custom suspension is beautiful, the contact, the speed and seriousness .... everything is perfect. Thank you and see you next time
We are delighted with the quality and the choice to customize our lights. We needed advice and Nicolas knew how to guide us, thank you for his professionalism!
Product conforms to the photos on the website Order and shipping very fast Thank you
Very serious and attentive to the customer
Very serious site. I ordered twice. I am very satisfied.
Totally satisfied as with my other orders. Fast delivery, careful packaging, compliant products. I recommend
Perfect, thank you!
Beautiful lamps! Just as desired, thank you very much!