★★★★★
based on 841 reviews published
Latest customer reviews
Delighted with the exchanges and the help received. The video tutorials are an olys. Wool very pleasant to knit.
Very good.
From order to delivery, everything went smoothly. My psychologist niece, who is due to give birth soon, finds the concept extra and the wool of the cocoon extremely soft. She can't wait for her baby to feel comfortable in it, and to get a good night's sleep 😉 !
Very nice and good product!
Order arrived promptly with a gift of markers and a totebag. The wool is soft and free from animal suffering.
High quality wool, quickly received, clear and detailed explanations, I recommend.
I have placed 3 orders with ma petite laine for birth kits and merino clothing. The products are great. The reason I only put 2 stars is due to the mistakes made during deliveries and the after-sales service which is simply not up to scratch. One of my orders was blocked at customs (I live in Switzerland). I had to contact the delivery company directly to find out about my parcel, and give them the information about my order that should have been sent beforehand. This order contained an error: a cocoon ordered in size 2 was delivered in size 1. The indication of this size on the label is practically illegible and I realized the error late. After pointing it out, ma petite laine didn't take any responsibility for this obvious error and offered me a 15-euro credit on my next order as compensation (for a 100-euro cocoon that I can no longer use for my baby)... I'm very disappointed!
I need to clarify a few things...
We did indeed make a mistake at the time of delivery, which you informed us of 6 months later, when the cocoon had been used.
We tried to contact you by phone several times, and offered you a refund and a gift voucher...
As for delivery, unfortunately customs in Switzerland sometimes pose a problem.
Thank you for your understanding! We do our utmost to satisfy our customers...
Carefully prepared parcel and quick delivery time. pleasant and easy to knit with the detailed explanations. However, I did notice a mistake in the explanations for the twisting part: in row 1, in the section to be repeated, you should not make 7 purl stitches but 6, and consequently in row 2, 6 stitches on the right and not purl. The final result is very pretty, and I had enough wool to make the booties.
PERFECT
Hello, Super happy with my purchase, Can't wait for my granddaughter to arrive to cocoon her in it. Thank you
Easy order, fast delivery, nice box however the item would have deserved to be wrapped in tissue paper
Delighted with my purchase, great quality.
Hello Too bad you can't put 0 stars. Lousy sales service. I had lost the cocoon pattern. Despite my purchases of "around" 300€ from your company, I was told that to get a new copy I had to send a stamped envelope. The height of pettiness, when everything else is very expensive with you. You're really taking advantage of the fact that when it comes to babies, people are prepared to spend anything.
When you lose a phildar or other catalog, I doubt it will be sent back to you free of charge...sorry for your disappointment, but please know that we do our utmost to ensure our customers' satisfaction....
Order received very quickly. I appreciate not having to wash the cocoon before use. The baby isn't born yet, so no feedback yet!
Very good
Great product
Very good
I'm delighted with this lovely package, including a little canvas bag with a label, plus a gift explications cocoon for the doll, plus the video.
Very pleasant for little Raphael and comfortable for young parents.
Fast and efficient. Very nice quality cocoon.
Shipment conforms to order and work received quickly....I called "ma petite laine" for information: warm welcome who answered my question...more than to knit 😉
Perfect site, wool and patterns
Very pleased
I have received my order and I am delighted to make the birth cocoon for my future grandson...
Very good
Excellent experience with this first purchase at Ma Petite Laine. Charming, efficient and very competent saleswomen! I recommend them!
Very satisfied and can't wait for my grandson's arrival in the next few days to try it out 👶🏻🩵
Perfect, 4 months of use and I can see the difference whether I put him down with or without. Very often if I put him down without it, he wakes up, I take him back and wait a few seconds of rocking and hoppp the magic happens. And he's so cute in his little peanut, he's so chewy. At the maternity hospital, it convinced a lot of people 🙂
Beautiful, very nice quality. I haven't used it yet, to be seen.
Top top top !!!!!
Very good quality
The video explanations make knitting easy. My little girl is comfortable in her cocoon ...
Good quality wool. A stitch-counting error in the instructions for the birth cocoon pattern forced me to restart the twisted section twice. I had to redo my own calculations to get it right. Once finished, it's great! ......
Good evening , I find the principle very good, very beautiful. Unfortunately too small. It was for a very small baby 2.500 kg 48 cm. Even so, it's too small and a bit tight. My daughter didn't use it, too bad!
What's more, we offer different sizes, so it's possible to exchange them. Exchanges are free, so don't hesitate!
Order received fairly quickly. I am very happy with the quality of the wool.
Very good quality wool, clear explanations
Very good
Received the package without any problem Plus the answer to the questions asked Thank you tvb
I'm a psychomotrician and I think cocoons are great, they've really helped my son fall asleep and reduce moro reflexes.
Nothing to say everything is perfect order delivery product Everything nickel