/10
★★★★★
based on 666 reviews published
★★★★★
based on 666 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Beautiful quality of thread, however the explanatory notice does not always correspond to the instructions of the tutorial, it's a shame and disappointing given the cost of the product
Françoise V.
purchased on 19/06/2025
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1
/5
★☆☆☆☆
Not the right explanations
Claire G.
purchased on 16/06/2025
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Answer from Ma Petite Laine
Hello Claire, if you haven't received the right explanations, I invite you to let us know via our customer service: [email protected], or even by phone.
We are always available to respond to you!
We are always available to respond to you!
1
/5
★☆☆☆☆
I started knitting, the braids are unbalanced on the knitting, I end up with a braid of 2 stitches on each edge. When I sew, they will touch and it will look ugly. I start over and make the increases at 86 stitches before the twists and not after as indicated in the instructions.
Dominique O.
purchased on 08/06/2025
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Answer from Ma Petite Laine
Hello Dominique,
Thank you for taking the time to share your experience with us. We are sorry to hear that you are having difficulties with the braids of your knitting. Your feedback is valuable and allows us to continuously improve our products and instructions. Please do not hesitate to contact us directly, our team is here to support you and help you succeed in your project. Together, we will ensure that your next creation meets your expectations.
Best regards,
The Ma Petite Laine team
Thank you for taking the time to share your experience with us. We are sorry to hear that you are having difficulties with the braids of your knitting. Your feedback is valuable and allows us to continuously improve our products and instructions. Please do not hesitate to contact us directly, our team is here to support you and help you succeed in your project. Together, we will ensure that your next creation meets your expectations.
Best regards,
The Ma Petite Laine team
1
/5
★☆☆☆☆
Hello Too bad you can't put 0 stars. Lousy sales service. I had lost the cocoon pattern. Despite my purchases of "around" 300€ from your company, I was told that to get a new copy I had to send a stamped envelope. The height of pettiness, when everything else is very expensive with you. You're really taking advantage of the fact that when it comes to babies, people are prepared to spend anything.
Yvette M.
purchased on 04/11/2024
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Answer from Ma Petite Laine
Hi Yvette, we're sorry you're disappointed, we explained to you that we don't send the pattern back by email for company legal reasons, and that we could add it to an order for you.
When you lose a phildar or other catalog, I doubt it will be sent back to you free of charge...sorry for your disappointment, but please know that we do our utmost to ensure our customers' satisfaction....
When you lose a phildar or other catalog, I doubt it will be sent back to you free of charge...sorry for your disappointment, but please know that we do our utmost to ensure our customers' satisfaction....
1
/5
★☆☆☆☆
My little boy didn't like it at all ... too bad it's a good concept but a bit expensive.
Marie C.
purchased on 25/08/2024
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Answer from Ma Petite Laine
Hi Marie, I'm sorry your little boy didn't appreciate the cocoon...not all babies have the same needs... Kind regards,
Olivia
Olivia