Customer reviews of Ma Petite Laine

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 778 published reviews

Summary of reviews

Ma Petite Laine consistently delivers fast shipping and careful packaging, with customers noting quick delivery, reliable service, and well-presented products that arrive as described. The wool is repeatedly described as very soft, pleasant to knit, and offered in original colors, with clear, helpful video and printable instructions enhancing the knitting experience. Customers highlight strong product reliability and responsive support, citing easy order processing, tracking, and quick resolutions to issues, plus delightful results like cozy birth cocoon sets that bring joy to babies and families. The overall experience blends attractive finish, quality materials, and supportive resources that help knitters complete small projects successfully.

All reviews

V
Valerie J.
Rating: 5 out of 5
following a purchase from 01/02/2025
Product of irreproachable quality I also recommend for the baby's well-being
Translated reviews
N
Nadine S.
Rating: 5 out of 5
following a purchase from 01/02/2025
Good reception, nice quality wool and pleasant to knit with an effective tuto and explanations... too early to know the opinion of future parents!
Translated reviews
C
Céline B.
Rating: 4 out of 5
following a purchase from 29/01/2025
A delight to receive! Everything is so thoughtful! A delight to knit and the tutorials are very enjoyable. Thank you so much 🧶✨
Translated reviews
M
Mariana M.
Rating: 5 out of 5
following a purchase from 29/01/2025
Super!!!!!
Translated reviews
M
Marie-Agnès G.
Rating: 5 out of 5
following a purchase from 01/02/2025
Very good products. Being used to knitting fine wool, I had a hard time with the big needles, but I got used to them. The cocoon and bonnet are quick to knit, even if the explanations aren't very clear. Why not use French abbreviations rather than translated English ones???. No worries, I'll recommend it anyway.
Translated reviews
V
Véronique A.
Rating: 5 out of 5
following a purchase from 03/02/2025
I'm waiting to see how it's going to be used.
Translated reviews
M
Michèle N.
Rating: 5 out of 5
following a purchase from 05/02/2025
The Cocoon kit is perfect. It has everything you need to start this beautiful work. Beautiful quality wool and very careful shipping. I highly recommend Ma Petite laine. Thanks to the whole team.
Translated reviews
C
Christiane V.
Rating: 5 out of 5
following a purchase from 30/01/2025
Great!!!
Translated reviews
B
bénédicte F.
Rating: 3 out of 5
following a purchase from 26/01/2025
A little downside: to accompany this purchase, I received a dozen e-mails in all from the time I placed the order until my opinion. Don't forget that sending e-mails pollutes and consumes a lot of energy. Too bad
Translated reviews
Response from Ma Petite Laine
Dear Bénédicte, thank you for your constructive feedback. We appreciate your concern about the environmental impact of emails and will consider reducing the frequency of our communications to minimize this footprint. Your opinion helps us to improve our service, and we look forward to satisfying you fully on your next visit to "Ma Petite Laine". See you soon! Agathe and Olivia
H
Hélène U.
Rating: 5 out of 5
following a purchase from 31/01/2025
Very nice package, small technical sheets very appreciated.😍 I will order again but,to have the pleasure of knitting it myself 😃 very soft wool and well sheathing.
Translated reviews
A
agathe V.
Rating: 5 out of 5
following a purchase from 04/08/2024
I love everything about it: the efficient cocoon, the friendly after-sales service...
Translated reviews
B
Bich T.
Rating: 5 out of 5
following a purchase from 06/11/2024
Very nice experience and being a beginner, the videos are very valuable. I hope my grandchildren will be well cocooned.
Translated reviews
C
Catherine H.
Rating: 5 out of 5
following a purchase from 19/01/2025
Explanations should be clearer
Translated reviews
S
Sandrine V.
Rating: 5 out of 5
following a purchase from 05/12/2024
Original, very pretty and all cozy 🤗 I started knitting the kit, the start for my level is not obvious. I will try to succeed. Thank you for your creation.
Translated reviews
D
Damienne J.
Rating: 5 out of 5
following a purchase from 29/11/2024
Very pleasant wool to knit...the cocoon and bonnet kit will be offered to a friend's daughter who is resting following a pocket fissure at 24 weeks...only small downside: the explanations don't always correspond to the video. As a neonatal nurse at st luc in Brussels, I would have liked to knit a "test" cocoon for our little patients...
Translated reviews
Y
Youna B.
Rating: 5 out of 5
following a purchase from 25/01/2025
Well-packed but not over-packed, good quantity of wool, clear pattern explanations, tutorial video helps with almost all the steps (not the increases at the bottom).
Translated reviews
F
Florence M.
Rating: 5 out of 5
following a purchase from 24/01/2025
Package received quickly. Very clear explanations. Very soft wool. I am very satisfied with my purchase.
Translated reviews
C
Corinne H.
Rating: 5 out of 5
following a purchase from 19/08/2024
Delighted with the exchanges and the help received. The video tutorials are an olys. Wool very pleasant to knit.
Translated reviews
V
Valérie B.
Rating: 5 out of 5
following a purchase from 17/09/2024
Very good.
Translated reviews
A
Anne M.
Rating: 5 out of 5
following a purchase from 06/01/2025
From order to delivery, everything went smoothly. My psychologist niece, who is due to give birth soon, finds the concept extra and the wool of the cocoon extremely soft. She can't wait for her baby to feel comfortable in it, and to get a good night's sleep 😉 !
Translated reviews
Y
YVES W.
Rating: 5 out of 5
following a purchase from 29/01/2025
Very nice and good product!
Translated reviews
V
Valérie L.
Rating: 5 out of 5
following a purchase from 29/01/2025
Order arrived promptly with a gift of markers and a totebag. The wool is soft and free from animal suffering.
Translated reviews
A
Anne P.
Rating: 5 out of 5
following a purchase from 09/09/2024
High quality wool, quickly received, clear and detailed explanations, I recommend.
Translated reviews
C
Chantal Emilie D.
Rating: 2 out of 5
following a purchase from 08/09/2024
I have placed 3 orders with ma petite laine for birth kits and merino clothing. The products are great. The reason I only put 2 stars is due to the mistakes made during deliveries and the after-sales service which is simply not up to scratch. One of my orders was blocked at customs (I live in Switzerland). I had to contact the delivery company directly to find out about my parcel, and give them the information about my order that should have been sent beforehand. This order contained an error: a cocoon ordered in size 2 was delivered in size 1. The indication of this size on the label is practically illegible and I realized the error late. After pointing it out, ma petite laine didn't take any responsibility for this obvious error and offered me a 15-euro credit on my next order as compensation (for a 100-euro cocoon that I can no longer use for my baby)... I'm very disappointed!
Translated reviews
Response from Ma Petite Laine
Hello Chantal,
I need to clarify a few things...
We did indeed make a mistake at the time of delivery, which you informed us of 6 months later, when the cocoon had been used.
We tried to contact you by phone several times, and offered you a refund and a gift voucher...
As for delivery, unfortunately customs in Switzerland sometimes pose a problem.
Thank you for your understanding! We do our utmost to satisfy our customers...
B
Brigitte C.
Rating: 5 out of 5
following a purchase from 27/01/2025
Carefully prepared parcel and quick delivery time. pleasant and easy to knit with the detailed explanations. However, I did notice a mistake in the explanations for the twisting part: in row 1, in the section to be repeated, you should not make 7 purl stitches but 6, and consequently in row 2, 6 stitches on the right and not purl. The final result is very pretty, and I had enough wool to make the booties.
Translated reviews
P
Patricia J.
Rating: 5 out of 5
following a purchase from 27/12/2024
PERFECT
Translated reviews
C
Corinne P.
Rating: 5 out of 5
following a purchase from 24/01/2025
Hello, Super happy with my purchase, Can't wait for my granddaughter to arrive to cocoon her in it. Thank you
Translated reviews
D
DOMINIQUE M.
Rating: 5 out of 5
following a purchase from 27/01/2025
easy order, fast delivery, nice box however the item would have deserved to be wrapped in tissue paper
Translated reviews
C
Chloé G.
Rating: 5 out of 5
following a purchase from 24/01/2025
Delighted with my purchase, great quality.
Translated reviews
Y
yvette M.
Rating: 1 out of 5
following a purchase from 04/11/2024
Hello Too bad you can't put 0 stars. Lousy sales service. I had lost the cocoon pattern. Despite my purchases of "around" 300€ from your company, I was told that to get a new copy I had to send a stamped envelope. The height of pettiness, when everything else is very expensive with you. You're really taking advantage of the fact that when it comes to babies, people are prepared to spend anything.
Translated reviews
Response from Ma Petite Laine
Hi Yvette, we're sorry you're disappointed, we explained to you that we don't send the pattern back by email for company legal reasons, and that we could add it to an order for you.
When you lose a phildar or other catalog, I doubt it will be sent back to you free of charge...sorry for your disappointment, but please know that we do our utmost to ensure our customers' satisfaction....
O
Odile D.
Rating: 5 out of 5
following a purchase from 27/01/2025
Order received very quickly. I appreciate not having to wash the cocoon before use. The baby isn't born yet, so no feedback yet!
Translated reviews
C
Catherine S.
Rating: 5 out of 5
following a purchase from 27/01/2025
Very good
Translated reviews
F
Florence C.
Rating: 5 out of 5
following a purchase from 27/01/2025
Great product
Translated reviews
C
Colette D.
Rating: 5 out of 5
following a purchase from 27/01/2025
Very good
Translated reviews
C
Christine Z.
Rating: 5 out of 5
following a purchase from 24/01/2025
I'm delighted with this lovely package, including a little canvas bag with a label, plus a gift explications cocoon for the doll, plus the video.
Translated reviews
I
Isabelle P.
Rating: 5 out of 5
following a purchase from 14/11/2024
Very pleasant for little Raphael and comfortable for young parents.
Translated reviews
K
Kiruba G.
Rating: 5 out of 5
following a purchase from 21/01/2025
Fast and efficient. Very nice quality cocoon.
Translated reviews
A
Anne M.
Rating: 5 out of 5
following a purchase from 25/01/2025
Shipment conforms to order and work received quickly....I called "ma petite laine" for information: warm welcome who answered my question...more than to knit 😉
Translated reviews
C
Carole K.
Rating: 5 out of 5
following a purchase from 08/09/2024
perfect site, wool and patterns
Translated reviews
C
Catherine L.
Rating: 5 out of 5
following a purchase from 21/01/2025
Very pleased
Translated reviews