Customer reviews of MacManiack

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 2 311 published reviews

Summary of reviews

The online store MacManiack is recognized for its impressive product quality, with many customers noting that their items matched expectations perfectly. The fast shipping service stands out, with multiple reviews highlighting delivery within two days and adherence to promised timelines, enhancing the overall shopping experience. Customers frequently mention the professionalism of customer service, describing them as responsive and efficient in handling inquiries and issues. The careful packaging of products is another positive aspect, ensuring items arrive safely and in good condition.

All reviews

J
Jean-Christian R.
Rating: 4 out of 5
Very fast delivery. Quality of the screwdrivers and plastic accessories is poor. Too bad
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M
Marc B.
Rating: 5 out of 5
Everything is ok, perfect after sales service, reactive
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J
Jean-Marc L.
Rating: 5 out of 5
Next description OK
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L
Louise L.
Rating: 1 out of 5
I have received a product twice that does not conform to the specifications or does not work. In view of the urgency of the situation (broken phone) I had to deal with
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Response from MacManiack
Hello Louise, We are sorry for this bad experience... We notice that you did not contact our team directly about this issue. Please feel free to email us at [email protected] to find a solution. We are also available on all social networks if needed. Sincerely, The MacManiack team
J
Jean-Paul F.
Rating: 4 out of 5
bon materiel
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J
Julian D.
Rating: 4 out of 5
The customer service was quite responsive. I've been working in sales, and I know how difficult it is to satisfy the customer and to answer emails. I'm just taking away one star for the fact that it takes a few mail exchanges to find a compromise for the shipping costs (to Belgium at least). I'm very satisfied with the service and the order arrived on time and in perfect condition. Thank you :)
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K
Karen M.
Rating: 4 out of 5
Clear site, delivery slower than expected, packaging was damaged but fortunately the Bluetooth Speaker worked without problems.
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A
Aurelie J.
Rating: 4 out of 5
Ease of use of the site
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New C.
Rating: 4 out of 5
Excellent site!
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L
Loïc O.
Rating: 3 out of 5
Was a Belgian company before. shipping costs have increased and the delivery time has gone from 1 day before to 3 weeks now. despite this I found a compatible mag safe charger acceptable compared to the rest of the market (amazon)
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J
Jessica A.
Rating: 4 out of 5
Good product
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D
Didier Nicole E.
Rating: 5 out of 5
Compliant order
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T
Thierry B.
Rating: 5 out of 5
Perfect for everything. Great choice of products. Clear and fast ordering. Shipping as well. Receipt absolutely correct.
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jean-claude B.
Rating: 5 out of 5
Clear site I found without problem the part for my MacBook of the end of 2009 .... I recommend
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S
Samira M.
Rating: 5 out of 5
Well
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V
Vladislav S.
Rating: 5 out of 5
Super
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E
Eric B.
Rating: 4 out of 5
delivery a little slow
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R
Renaux J.
Rating: 1 out of 5
not received the order
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Response from MacManiack
Hello, Thank you for your comment and we are sorry that your order has not yet arrived safely. According to the tracking system, the postal address you indicated was unknown, and the package was automatically returned by their services. However, it seems that you have not yet contacted our team about this. In order to clarify this order, we invite you to contact us by e-mail at [email protected] : our team will be happy to help you :-) Have a nice day! Sincerely, The MacManiack Team
E
EXAUCÉ S.
Rating: 5 out of 5
Gjitsavbkkure
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C
Cédric G.
Rating: 5 out of 5
very good, relatively short delay for a product not available at the beginning
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P
Patricia M.
Rating: 5 out of 5
Super easy even for someone who is not used to buying online
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Y
Yannic A.
Rating: 5 out of 5
The product is as described, delivery as agreed, and the account management of the site is very professional from its creation to the payment we are informed and confident.
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S
Sam-Noël T.
Rating: 5 out of 5
Well packaged and new part conforms
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P
Pascal L.
Rating: 5 out of 5
Very satisfied. Fast delivery. Quality replacement part.
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Pierre V.
Rating: 5 out of 5
I was very pleased with the service and the quality of the product.
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J
Julien L.
Rating: 4 out of 5
Well
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F
Frederick C.
Rating: 5 out of 5
At the top
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L
Louis-Marie R.
Rating: 4 out of 5
Good transaction
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R
Rudolf V.
Rating: 3 out of 5
I made a mistake with my order and contacted mcmaniack's customer service. I was unable to reach them by phone. They agreed to send the goods back to them. I have to say that I am very pleased with the service I received from mcmaniack and that I have been very satisfied with my purchase. I am disappointed
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D
david K.
Rating: 5 out of 5
Perfect
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O
Ousmane L.
Rating: 5 out of 5
Thank you, everything is perfect. Do not change anything
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J
Jean-Philippe M.
Rating: 5 out of 5
A recommander
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K
Kévin V.
Rating: 5 out of 5
Order received as ordered
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C
Catherine D.
Rating: 5 out of 5
Quality product. Fast delivery. I recommend the site
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M
Matthieu M.
Rating: 4 out of 5
Good product and fast shipping, the package is well protected
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J
Jean-Luc A.
Rating: 5 out of 5
Clear, promise kept
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C
christian F.
Rating: 5 out of 5
Very satisfied with the after sales service. I returned a defective touch screen at no charge. My claim was quickly processed and the replacement product returned in a very reasonable time.
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C
Christophe G.
Rating: 5 out of 5
fast very very good except it's not the right Blue Ray player
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G
Gilles S.
Rating: 5 out of 5
Conforms to the order
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Alexandre Doudou K.
Rating: 3 out of 5
It's the 4th time I've ordered and I want to send the product back... customer service is dead after 2 3 messages .... no phone number... pity
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