★★★★★
based on 1853 reviews published
Latest customer reviews
I recommend your product!
First order and it won't be the last, I had guests who took your details having enjoyed it so much, thank you.
Perfect!
I was very skeptical when buying this Iraty Ossau old guard cheese because I am used to finding gems of this cheese in the Ossau valley in artisanal cheese shops. What a surprise it was to discover the extraordinary flavors of this cheese. Strong in taste as I like it and yet tender and not dry. A very balanced salting. BRAVO to the whole team for this success. Plus, a very pleasant customer service following a delivery problem that was resolved immediately, not to mention the kindness and simplicity of the person I spoke to online. In summary, 1 without fault.
Perfect
Well thank you
Very satisfied with my order
Being from Saint Jean de Luz, I miss the good products.
Super product
Very good, fast delivery and delicious cheese!
Very good
Maximum quality.
SUPER DELICIOUS PRODUCTS APPRECIATED
Excellent and fast delivery.
The packaging came all broken and one of the cheeses too soft, I put it in the fridge, when I open it, how will it be?
We sincerely regret to hear that your order arrived in poor condition and that one of the cheeses does not seem to be compliant.
In order to provide you with an appropriate solution as soon as possible, we invite you to contact our after-sales service at the following address: [email protected], attaching photos of the products as well as the damaged packaging during transport.
These elements will allow us to analyze your request and propose an appropriate compensation.
We thank you for your understanding and remain at your disposal.
Sincerely,
Maison Agour Etxea
One of my sons had already ordered from this site, and I did the same. Excellent products, delivered with care. We are delighted. Very serious site, I highly recommend it
Excellent as always. I order regularly.
After coming to your place as a tourist, I was very much trying to receive this delicious cheese that I shared with my son
The cheese arrived well, it is too good. I know Basque cheese well because I lived not far away. It is a real pleasure to eat it, to the point that my grandchildren and I almost ate all 500 grams, so I will reorder, but this time 1 kg. Oh yes, yes, too good, I recommend it 100%.
Great but very difficult to order
I am very satisfied with my first order. Careful and fast delivery and very good products.
I have ordered several times already and I am happy with Agour products
Giving my opinion is good, but by "yes" or "no", it's difficult! So, I add that: I wanted to buy both chorizos, but your software tells me that it's not possible. In despair, I send my order, and I continue to check my emails, in which you offer me to buy chorizo! except that there, I lose the free shipping. Too bad, plus I won't have my favorite product! Otherwise, everything is fine, including the carriers.
We are sorry to read about the difficulties encountered during your order, particularly regarding the addition of our dried Basque txistorras, sweet or spicy.
Unfortunately, we were out of stock of this product at the time of your order, which explains why it was not possible to add it, despite the communications you may have received by email. We completely understand your disappointment, especially since it is your favorite product.
Your feedback on the functioning of our site and our offers is valuable and helps us improve the shopping experience around our artisanal specialties.
We are, however, pleased that the quality of our products and the delivery service have satisfied you.
We invite you to contact our customer service at the address [email protected]
so that we can inform you of the restock and assist you as best as possible for your next order.
We thank you for your understanding and trust.
Best regards,
Maison Agour Etxea
So good, not disappointed at all, I highly recommend.
Quality products. Fast shipping. Only the best. Thank you
Very satisfied with my order, very good product
Very good product satisfied thank you
Nothing to report. Delivery was as expected..
We are delighted to read that the delivery of your order went according to your expectations.
We strive to ensure a reliable and careful shipment of our artisanal cheeses, in order to preserve all their quality until receipt.
We thank you for your trust and hope to satisfy you again very soon.
Best regards,
Maison Agour Etxea
I was expecting a more fragrant (fruity) cheese, to be honest. But otherwise, the quality is there. Thank you.
Thank you for your feedback and we understand your expectation regarding a cheese with a more fruity profile.
We offer a range of artisanal cheeses with varied characteristics, some milder, others more typical or aged, to satisfy all palates. Your comment is valuable and helps us better guide our customers in their choices.
We are, however, pleased that the quality of our product has managed to satisfy you.
We thank you for your trust and hope to introduce you to other flavors that will fully meet your expectations.
Best regards,
Maison Agour Etxea
Excellent products, we order them often
I am very satisfied with Maison Agour, the products are excellent, the transport is great and the prices are very reasonable.
Excellent product.. eaten with friends and highly appreciated!
Perfect
The products are great !!!
Your products are perfect, very good and very fresh. Thank you very much. I am very happy, I recommend.
Hello We have already tasted cheese and ham. They are really excellent. Thank you very much and we will not fail to recommend when we need it. Thank you very much.
I loved it and I will come back. Thank you
The first shipment did not match my order. After an email, I received the correct order: it is very responsive!
Hello, fast delivery and respected delivery date, everything is ok, thank you.
Very good cheese Serious site fast and efficient! Nothing to report.