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S
Rating: 5 out of 5
good value for money
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Customer reviews of Maison Agour
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 2 046 published reviews
Summary of reviews
The store consistently delivers cheese and related products that customers describe as delicious and repeatedly praised for taste and quality, with many noting a real enjoyment of variety such as cow cheese with summer truffle and Basque cakes. Delivery is frequently highlighted as fast and well wrapped, with multiple mentions of maintaining cold chain and secure packaging, and customers appreciate efficient service and careful handling. Customer service and reliability are reflected in positive remarks about responsiveness, professional handling, and dependable product quality, with customers returning for future orders and recommending the store to others.
Reviews 4 and 5 stars
Reset filtersD
Rating: 4 out of 5
Order placed and received quickly. The only small disappointment is that the company that received my package does not have a refrigerated corner to keep the package, otherwise everything went well.
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Response from Maison Agour
Mr. Canard,
We sincerely thank you for your feedback and are delighted that your order arrived quickly.
Regarding your comment, we would like to clarify that our products are shipped in specially designed packaging to ensure their proper preservation during transport.
However, we fully understand your concern and will make sure to pass this observation on to our carrier.
Rest assured that we remain attentive to every feedback from our customers in order to constantly improve our service. We hope that tasting our specialties will bring you complete satisfaction.
We look forward to delighting you again,
Best regards,
The Maison Agour Etxea team
We sincerely thank you for your feedback and are delighted that your order arrived quickly.
Regarding your comment, we would like to clarify that our products are shipped in specially designed packaging to ensure their proper preservation during transport.
However, we fully understand your concern and will make sure to pass this observation on to our carrier.
Rest assured that we remain attentive to every feedback from our customers in order to constantly improve our service. We hope that tasting our specialties will bring you complete satisfaction.
We look forward to delighting you again,
Best regards,
The Maison Agour Etxea team
E
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Always good merchandise at Agour, the little smoked raw milk tomettes, and the charcuterie. It's the bomb!
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T
Rating: 5 out of 5
Excellent products and fast shipping
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C
Rating: 5 out of 5
Delivery always so fast ..... and delicious cheese Thank you
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C
Rating: 4 out of 5
Everything was excellent thank you
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Response from Maison Agour
Mr. Chadier,
Thank you for your review.
Your encouragement motivates us to continue our efforts to offer you the best of Maison Agour.
We look forward to delighting you again very soon!
Best regards,
The Maison Agour team
Thank you for your review.
Your encouragement motivates us to continue our efforts to offer you the best of Maison Agour.
We look forward to delighting you again very soon!
Best regards,
The Maison Agour team
A
Rating: 5 out of 5
Exceptional in everything, the product, the cheese deserves to be the best in the world for a third time
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C
Rating: 5 out of 5
Received according to your information and in perfect condition.
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Response from Maison Agour
Mr. Nieves,
Thank you very much for your message. We are glad to know that you have received your order in perfect condition and that everything has met your satisfaction.
Sincerely,
Maison Agour Etxea
Thank you very much for your message. We are glad to know that you have received your order in perfect condition and that everything has met your satisfaction.
Sincerely,
Maison Agour Etxea
G
Rating: 5 out of 5
Excellence of products and careful delivery. I will return sooner or later as a fan to place a new order. THANK YOU
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I
Rating: 5 out of 5
Everything is great, the order was served quickly and the quality of the product is excellent.
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Response from Maison Agour
Mr. López Almenar,
Thank you very much for your comment! We are glad to know that your order arrived quickly and that you were satisfied with the quality of our products. It will always be a pleasure to serve you again.
Best regards,
Maison Agour Etxea
Thank you very much for your comment! We are glad to know that your order arrived quickly and that you were satisfied with the quality of our products. It will always be a pleasure to serve you again.
Best regards,
Maison Agour Etxea
T
Rating: 5 out of 5
Always excellent I share with friends Thank you
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J
Rating: 5 out of 5
Fast delivery and very well packaged products. Excellent products
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M
Rating: 5 out of 5
perfect delivery and products are as usual
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N
Rating: 5 out of 5
Dream cheeses that arrive 2 to 3 days after the order. Impeccable service. Thank you!!!
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M
Rating: 4 out of 5
I will certainly order other products
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Response from Maison Agour
Mr. Mayzaud,
Thank you for your trust and your feedback.
We are happy to know that our products have made you want to renew the experience.
We will be delighted to accompany you during your next tastings.
See you very soon for new gourmet discoveries.
Best regards,
Maison Agour Etxea
Thank you for your trust and your feedback.
We are happy to know that our products have made you want to renew the experience.
We will be delighted to accompany you during your next tastings.
See you very soon for new gourmet discoveries.
Best regards,
Maison Agour Etxea
J
Rating: 5 out of 5
Perfect.
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H
Rating: 5 out of 5
Very good wine and very fast delivery. I will gladly order again.
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M
Rating: 5 out of 5
Very well
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N
Rating: 5 out of 5
Delivery made in the best time and perfect packaging principles.
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M
Rating: 5 out of 5
Exceptional products delivered fresh perfect
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D
Rating: 5 out of 5
Effective. Very good. Excellent customer relations. Conquered.
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J
Rating: 5 out of 5
On the AGOUR house I have nothing to say, however, having requested a chronofresh and being delivered on Friday with a pickup on Monday evening is not normal! And this is what will hold me back from ordering! Regards
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C
Rating: 5 out of 5
As usual, Fresh and Natural and Excellent products! Thank you Agur
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G
Rating: 5 out of 5
I received what I ordered, I am satisfied with the quality of the products
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M
Rating: 5 out of 5
perfect!
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C
Rating: 5 out of 5
Perfect, I love it
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M
Rating: 5 out of 5
It's one of my favorites from the Basque Country, I recommend it
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H
Rating: 5 out of 5
Schnelle Lieferung und gute Qualität der Ware. Ich werde gerne wieder bestellen.
Response from Maison Agour
Sehr geehrte Damen und Herren,
Herzlichen Dank für Ihre positive Rückmeldung!
Wir freuen uns sehr, dass Sie mit der schnellen Lieferung und der Qualität unserer Produkte zufrieden sind.
Es wäre uns eine Freude, Sie bald wieder beliefern zu dürfen.
Mit freundlichen Grüßen
Maison Agour Etxea
Herzlichen Dank für Ihre positive Rückmeldung!
Wir freuen uns sehr, dass Sie mit der schnellen Lieferung und der Qualität unserer Produkte zufrieden sind.
Es wäre uns eine Freude, Sie bald wieder beliefern zu dürfen.
Mit freundlichen Grüßen
Maison Agour Etxea
M
Rating: 4 out of 5
No problem, I've known for a long time.
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P
Rating: 5 out of 5
Very good cheese, fast delivery
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A
Rating: 5 out of 5
Still very satisfied, with the taste of the sheep cheese aged for a long time and especially with the packaging, the cheese is really very well packaged and protected from the environment, especially in this heat. Thank you very much for your products and see you on the next order.
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S
Rating: 5 out of 5
Quick and good
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F
Rating: 5 out of 5
On-time delivery delicious product!
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J
Rating: 5 out of 5
Effective, deadlines respected and friendliness
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C
Rating: 5 out of 5
Always excellent, as usual, including transport and delivery. Thank you.
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R
Rating: 5 out of 5
Hello, I rediscovered the taste of good cheeses when I was a soldier in BAYONNE. By the way, I gave your website to several people. Keep enchanting us with your cheeses, thank you.
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Y
Rating: 5 out of 5
Hello, I am satisfied with my order as usual.
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V
Rating: 5 out of 5
This cheese lives up to its reputation, it's a delight, thank you very much
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