Customer reviews of Maison Agour

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9,4 /10
Overall rating: 9,4 out of 10
Based on 1 977 published reviews

Summary of reviews

Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.

Reviews 4 and 5 stars

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Patrick C.
Rating: 4 out of 5
following a purchase from 30/01/2026
Hello, a bit expensive...
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Response from Maison Agour
Mr. Chaillou,

Thank you for sharing your opinion.

Our Ossau-Iraty AOP – Grand Affinage (1 kg) is a Protected Designation of Origin cheese, produced according to strict specifications, guaranteeing its origin, manufacturing method, and the quality of the milk used.

It comes from sheep primarily fed on grass and hay, respecting the traditional practices of the Basque Country and Béarn. Its long aging, carried out with care, requires time, expertise, and controlled conditions to develop all its aromatic richness and texture.

The price thus reflects the quality of the raw materials, compliance with AOP standards, the aging work, and the commitment of our producers.

We hope you still appreciated its flavors and remain at your disposal to advise you on a format or aging that better meets your expectations.

Maison Agour Etxea
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Virginie B.
Rating: 5 out of 5
following a purchase from 29/01/2026
Great! I love it. Very happy
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laurent J.
Rating: 5 out of 5
following a purchase from 30/01/2026
Large selection, merchandise very well packaged for transport. Moreover, the purchased products are delicious. I will reorder.
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Yves L.
Rating: 5 out of 5
following a purchase from 30/01/2026
Excellent, very happy
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Jean-Jacques C.
Rating: 5 out of 5
following a purchase from 28/01/2026
A fast delivery in a careful package. An excellent cheese! We are having a blast.
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Nathalie B.
Rating: 5 out of 5
following a purchase from 29/01/2026
Delicious cheeses, fast delivery
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William B.
Rating: 5 out of 5
following a purchase from 29/01/2026
Hello very satisfied very good products have a nice day thank you
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Jerome C.
Rating: 5 out of 5
following a purchase from 20/01/2026
Everything went very well, very very good product, perfect delivery, nothing but happiness, thank you very much.
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Nicole P.
Rating: 5 out of 5
following a purchase from 28/01/2026
very good product; tasty as desired
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jean pierre S.
Rating: 5 out of 5
following a purchase from 26/01/2026
Excellent product
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Nicolas D.
Rating: 5 out of 5
following a purchase from 24/01/2026
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stephane L.
Rating: 5 out of 5
following a purchase from 23/01/2026
Very good and your cheese was very popular
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Noel A.
Rating: 5 out of 5
following a purchase from 22/01/2026
I received this excellent cheese quickly
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Jacques S.
Rating: 5 out of 5
following a purchase from 22/01/2026
Fast shipping. Particularly careful packaging. Delicious products. These are all criteria that reflect the business sense and customer care of Maison Agour. JS.
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TXEMA L.
Rating: 5 out of 5
following a purchase from 21/01/2026
Excellent and fast
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Michel G.
Rating: 5 out of 5
following a purchase from 20/01/2026
Yes, satisfied with my order. I recommend Maison Agour.
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françoise L.
Rating: 5 out of 5
following a purchase from 19/01/2026
Very satisfied with the quality and speed of delivery, having visited your premises a few months ago, I will place another order a little later. Thank you.
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Josette P.
Rating: 4 out of 5
following a purchase from 17/01/2026
Perfect delivery
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Yacine B.
Rating: 5 out of 5
following a purchase from 17/01/2026
Hello, nothing to say
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Susan M.
Rating: 5 out of 5
following a purchase from 17/01/2026
It was a gift. The recipients are very happy.
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Maribel M.
Rating: 5 out of 5
following a purchase from 17/01/2026
Excellent
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Elisabeth D.
Rating: 5 out of 5
following a purchase from 15/01/2026
Package well received and excellent cheese.
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Bernard J.
Rating: 5 out of 5
following a purchase from 15/01/2026
Excellent cheeses, I had already tasted the small Agour but unfortunately we find it too rarely. So I discovered that we could order it directly from you and it's great. The order arrived well and in good condition. I can only say see you next time.
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PHILIPPE L.
Rating: 5 out of 5
following a purchase from 14/01/2026
QUALITY CHEESES AND FAST SHIPPING I RECOMMEND
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Gilles D.
Rating: 5 out of 5
following a purchase from 14/01/2026
Very good product !! thank you
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Marion B.
Rating: 5 out of 5
following a purchase from 10/01/2026
We were very satisfied and would gladly order again
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Sophie M.
Rating: 5 out of 5
following a purchase from 10/01/2026
A treat! Fast and careful delivery
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ELIANE V.
Rating: 5 out of 5
following a purchase from 11/01/2026
Very good cheese, arrives 8 days late due to the carrier!
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Response from Maison Agour
Madame Vidal,

We sincerely thank you for your feedback and for your appreciation of the quality of our cheese, which makes us very happy.

We are, however, sorry for the delivery delay related to the carrier, independent of our will, and understand the inconvenience caused. Please be assured that we remain vigilant and report this type of incident in order to continuously improve our service.

We hope that the tasting has brought you complete satisfaction and would be delighted to assist you with your next order.

In the future, for any questions related to your delivery, do not hesitate to contact our after-sales service at the following address: [email protected]

Best regards,
Maison Agour Etxea
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catherine Y.
Rating: 5 out of 5
following a purchase from 15/12/2025
Tomme de brebis cheese, a delight; Bayonne ham, the smell and the true taste of Bayonne that I used to eat in the Basque Country; the Basque cake with black cherries, very good but I have a preference for the Basque cake with cream (that will be the subject of a new order in some time)
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Alain B.
Rating: 5 out of 5
following a purchase from 08/01/2026
Superbly good cheese, aged for 6 months. I recommend it!
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Pascale C.
Rating: 5 out of 5
following a purchase from 07/01/2026
Very good products
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Stephane C.
Rating: 5 out of 5
following a purchase from 07/01/2026
fast and careful delivery of high quality cheeses
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stephane F.
Rating: 5 out of 5
following a purchase from 06/01/2026
Exceptional, of great quality. I totally recommend it. : )
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Jean-Pierre P.
Rating: 5 out of 5
following a purchase from 29/12/2025
I am satisfied
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Renate F.
Rating: 5 out of 5
following a purchase from 06/01/2026
wonderful
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Maelle H.
Rating: 4 out of 5
following a purchase from 05/01/2026
I love Pikkora but especially when they are not overdone, I would have preferred to receive them firmer.
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Response from Maison Agour
Madame Herblot,

We sincerely thank you for your feedback and for your loyalty to Pikkora, of which we are delighted to know that they are among your favorite cheeses.

We take note of your comment regarding the aging process. Since Pikkora are living cheeses, their texture can evolve depending on the period and the conditions of storage and transport.

During your next order, do not hesitate to contact us so that we can, as far as possible, guide you towards cheeses that better meet your expectations.
We will be happy to assist you again.

Best regards,

Maison Agour Etxea
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Philippe A.
Rating: 5 out of 5
following a purchase from 29/12/2025
Nothing to report
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Catherine V.
Rating: 5 out of 5
following a purchase from 29/12/2025
bravo. delicious.
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Sone C.
Rating: 5 out of 5
following a purchase from 01/12/2025
Good product
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jean J.
Rating: 5 out of 5
following a purchase from 29/12/2025
The Agour House is the house of people who love good things simply.
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